Workforce Mobility - Cherwell
Cherwell workflow automation
Free
4.0.12for iPhone, iPad and more
Age Rating
Workforce Mobility - Cherwell Screenshots
About Workforce Mobility - Cherwell
Mobile 1's Workforce Mobility App for Cherwell will enable your mobile workforce to reach new levels of productivity, through automated workflow, real-time communication and auto-integration into your Cherwell support desk. Adapt to innovations in mobile technology with paperless productivity to enhance your customer service and mitigate risk.
Digital Productivity -
Replace paper processes with digital productivity & automated work-flows. We understand the need for field service organisations to stay competitive, maximize service revenues and reduce inefficiencies.
Businesses want to build high-margin customer relationships, whilst striving to be more efficient with faster resolutions to meet tighter service level agreements.
Enhance Customer Service -
Our human-centered user experience will help your mobile workforce to achieve goals with higher efficiency levels, putting best practice work-flow automation in their hands.
Improve SLA performance, prevent breaches with efficiency & precision. Do you strive to increase sustainable repeat business? Are you successfully completing orders in a single visit without errors?
Among typical organizations, post-sale services often account for less than 20% of revenue. In the most innovative service companies, these services generate more than 50% of the profits.
Enable your mobile workforce to automate event logging, map client locations, capture client sign-offs, upload images for proof of work and automatically invoice on closing the call.
Real-Time Communication -
Equip your mobile workforce with two-way data access and capture. Communication can be challenging for your mobile workforce. Our Workforce Mobility App helps bridge the conversational gap between headquarters and those in the field.
Workforce Mobility extends Service Management systems, like Cherwell, to your hand-held tablets, allowing service technicians and sales reps to access, update, capture and transmit instant data. Offline data caching will ensure your mobile workforce can continue working without network coverage. Empower your team with the right information at the right time for increased productivity on the road and in the office.
Cherwell Service manangement -
Follow best practice processes without costly integration fees.
Direct integration into Cherwell’s flexible Service Management back-end will optimize your organization's mobility journey, avoiding the pitfalls of manual integration and development.
Our rapid deployment to your handheld devices will give your mobile workforce direct access to vital information from Cherwell without the need for clunky change control and complex development. As a Cherwell Technical Alliance Partner, we are trusted to serve Cherwell's high standards of service & product excellence.
Digital Productivity -
Replace paper processes with digital productivity & automated work-flows. We understand the need for field service organisations to stay competitive, maximize service revenues and reduce inefficiencies.
Businesses want to build high-margin customer relationships, whilst striving to be more efficient with faster resolutions to meet tighter service level agreements.
Enhance Customer Service -
Our human-centered user experience will help your mobile workforce to achieve goals with higher efficiency levels, putting best practice work-flow automation in their hands.
Improve SLA performance, prevent breaches with efficiency & precision. Do you strive to increase sustainable repeat business? Are you successfully completing orders in a single visit without errors?
Among typical organizations, post-sale services often account for less than 20% of revenue. In the most innovative service companies, these services generate more than 50% of the profits.
Enable your mobile workforce to automate event logging, map client locations, capture client sign-offs, upload images for proof of work and automatically invoice on closing the call.
Real-Time Communication -
Equip your mobile workforce with two-way data access and capture. Communication can be challenging for your mobile workforce. Our Workforce Mobility App helps bridge the conversational gap between headquarters and those in the field.
Workforce Mobility extends Service Management systems, like Cherwell, to your hand-held tablets, allowing service technicians and sales reps to access, update, capture and transmit instant data. Offline data caching will ensure your mobile workforce can continue working without network coverage. Empower your team with the right information at the right time for increased productivity on the road and in the office.
Cherwell Service manangement -
Follow best practice processes without costly integration fees.
Direct integration into Cherwell’s flexible Service Management back-end will optimize your organization's mobility journey, avoiding the pitfalls of manual integration and development.
Our rapid deployment to your handheld devices will give your mobile workforce direct access to vital information from Cherwell without the need for clunky change control and complex development. As a Cherwell Technical Alliance Partner, we are trusted to serve Cherwell's high standards of service & product excellence.
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What's New in the Latest Version 4.0.12
Last updated on May 11, 2022
Old Versions
Added Change password on customer portal
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Version History
4.0.12
May 11, 2022
Added Change password on customer portal
4.0.11
Apr 25, 2022
Updated Portal Incident Attachments.
Updated Portal Incident Journals
Updated Portal Incidents Classification
Changed Logoff to set Autologin to false
Updated Portal Incident Journals
Updated Portal Incidents Classification
Changed Logoff to set Autologin to false
4.0.10
Apr 20, 2022
- Customer portal file added
- Incident detail screen added
-iOS and old VS update
- Incident detail screen added
-iOS and old VS update
4.0.9
Mar 31, 2022
* UI and UX Redesign
* Material Design integration
* Specifics integration on Incidents
* Specific screens for Config items
* Minor fixes and updates
* Material Design integration
* Specifics integration on Incidents
* Specific screens for Config items
* Minor fixes and updates
4.0.8
Jan 14, 2022
Changed default name spacing and did some code cleanup
4.0.7
Dec 5, 2021
new features added in the profile module
4.0.6
Dec 2, 2021
Added new background icons on intro page.
4.0.5
Nov 23, 2021
Updated version
4.0.4
Oct 30, 2021
New Design
4.0.3
Apr 26, 2021
Updates on work order module.
4.0.2
Apr 13, 2021
My profile screen updates
4.0.1
Apr 12, 2021
Updated Screenshot and Fix Camera
4.0.0
Apr 6, 2021
Redesign of the application
2.6.8
Feb 4, 2021
Sign up validations updates
2.6.7
Dec 2, 2020
Added and updated new CMDB.
UI fixes
UI fixes
2.6.6
Sep 15, 2020
- Added Events module
- Added CMDB Basic for trial users
- Added Facilities Management module
- Updated New Incident Wizard
- Added CMDB Basic for trial users
- Added Facilities Management module
- Updated New Incident Wizard
2.4.37
Nov 20, 2019
- UI text wrapping for longer descriptions
- Signup form updates
- Signup form updates
2.4.36
Nov 12, 2019
- Minor UI Updates
2.4.35
Sep 17, 2019
- Updated Editable Fields (Priority, Short Description, Full Description, Assigned Staff Member)
- Push Notification integration
- Workflow UI and Icon updates
- Push Notification integration
- Workflow UI and Icon updates
2.4.30
Jun 13, 2019
- Interactive UI Updates
- Introduction of the Web Portal Module
- Bug Fixes
- Introduction of the Web Portal Module
- Bug Fixes
2.4.20
May 2, 2019
-Updates to the Information button for Approvals.
-General app stability and performance enhancements.
-Integration of maps capabilities.
-Ability to navigate to the incident by tapping on the address from the customer popup.
-Route navigation popup once "Drive to Site" is selected.
-Ability to call a customer from the customer popup by tapping on their number.
-Ability to email a customer from the customer popup by tapping on their email.
-Added customer feedback module.
-Added customer searches.
-General app stability and performance enhancements.
-Integration of maps capabilities.
-Ability to navigate to the incident by tapping on the address from the customer popup.
-Route navigation popup once "Drive to Site" is selected.
-Ability to call a customer from the customer popup by tapping on their number.
-Ability to email a customer from the customer popup by tapping on their email.
-Added customer feedback module.
-Added customer searches.
2.4.11
Mar 30, 2019
-Background server sync updates
-Approvals sync updates
-Added a description field to the Approval screen
-Added take ownership option to incidents
-Approvals sync updates
-Added a description field to the Approval screen
-Added take ownership option to incidents
2.4.6
Mar 14, 2019
-Updates to Approvals module
-Related items pane within an incident
-View journal entries from within an Incident
-Updates to signature screen
-New Notifications toaster
-Minor in app bug fixes
-Sign up bug fix preventing some users from Signing up for our demo
-Connectivity improvements
-Related items pane within an incident
-View journal entries from within an Incident
-Updates to signature screen
-New Notifications toaster
-Minor in app bug fixes
-Sign up bug fix preventing some users from Signing up for our demo
-Connectivity improvements
2.0
Nov 29, 2018
- Approvals Module
- Bug Fixes
- UI Improvements
- Bug Fixes
- UI Improvements
1.3.37
Nov 6, 2018
-Bug Fixes and Connection Updates
Workforce Mobility - Cherwell FAQ
Click here to learn how to download Workforce Mobility - Cherwell in restricted country or region.
Check the following list to see the minimum requirements of Workforce Mobility - Cherwell.
iPhone
Requires iOS 15.2 or later.
iPad
Requires iPadOS 15.2 or later.
iPod touch
Requires iOS 15.2 or later.