Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

NEXGEN 311 Screenshots

iPad

iPhone

About NEXGEN 311

Connecting Local Communities and Employees to Maintenance Teams:

NEXGEN 311 is an innovative service request platform designed to streamline how service requests get reported and resolved. With NEXGEN 311, customers and employees can now report service requests straight from a desktop or mobile device, while maintenance teams scan view, track and resolve issues in real-time. Service requests reported from the portal are automatically sent to NEXGEN Asset Management and routed to the appropriate maintenance team. Most importantly, customers and employees are updated throughout the lifecycle of their service request.

What does NEXGEN 311 do?
- Enables customers and/or your employees to easily submit, manage and monitor service requests.
- Automates service request routing so the right maintenance team receives the right service request every time.
- Keeps customers and/or your employees in the loop with real time updates as the status of their service requests change.

NEXGEN 311 is seamlessly integrated with NEXGEN Asset Management. With intuitive mapping, NEXGEN automatically assigns new service requests to the appropriate supervisor or work crew based on the service request type.

Looking for a branded service request mobile application?
You’ve come to the right place. We also develop custom branded iOS Applications so your customers can easily submit service requests via an app on their mobile.

To learn more about NEXGEN Asset Management and the NEXGEN 311 module please contact the NEXGEN Team at (888) 820-8880 or email us at sales@nexgenam.com.

Note: You must have the NEXGEN 311 module active in your NEXGEN AM software and a user account to login to the App.

For help contact the NEXGEN Team at (888) 820-8880 or email us at support@nexgenam.com.