3CX

3CX


Work Remotely, Anywhere


Free

20.0.2for iPhone, iPad and more
5.3
226 Ratings
3CX
Developer
53.5 MB
Size
Mar 27, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
3CX Screenshots
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About 3CX

Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device.

Getting Started:

1. Install the app.
2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone).
3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator.
4. Open your camera on your iOS device and scan the QR code shown on your screen.
5. Your extension is configured and you’re now “Ready for calls”!

Important: This app is only for use with 3CX V18 and is not a standalone app.

More information: https://www.3cx.com/user-manual/installation-iphone/
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What's New in the Latest Version 20.0.2

Last updated on Mar 27, 2024
Old Versions
- Fixed: Increase contact search results to 20 PBX and 20 CRM contacts
- Fixed: Expose CFD system extensions in forwarding rules
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Version History
20.0.2
Mar 27, 2024
- Fixed: Increase contact search results to 20 PBX and 20 CRM contacts
- Fixed: Expose CFD system extensions in forwarding rules
20.0.1
Feb 28, 2024
Fixed: rare crash occurring in H264 video calls
Fixed: app crashing at launch if camera is disabled per whole device
Fixed: app briefly unresponsive at launch time
Fixed: long chat message truncated on non-english devices
Fixed: device contact avatar not being shown on dialer
Fixed: chat message avatar sometimes missing initials
Fixed: chat whisper information missing from QManager
Fixed: active calls not being dropped when app terminates
Fixed: no-camera warning in chat attachment not dismissing on tap
Fixed: parking numbers disabled in Recents
Fixed: iOS17 contacts filtering when searching for CRM
Fixed: iOS17 CallKit missing application icon
Fixed: iOS17 ringtone not being updated in Settings
Updated translations
20.0.0
Dec 5, 2023
- Faster connectivity by using JWT authorization
- Added Group voicemail for Queues/RingGroups in transfer picker
- Fixed: App crash in Recordings on iOS 17 devices
- Fixed: App unresponsive on iOS17 due to microphone access dialog
- Fixed: Queues and Ring groups not shown in transfer
- Fixed: Closing a chat view stops further chat notifications in foreground
- Fixed: Connection issues when changing credentials
- Fixed: Scheduled conference to calendar not being created in specific scenario
- Fixed: Handle empty numbers and unknown in dialer and Recents
- Fixed: Removed out of office hours voicemail in Forwarding Rules
- Fixed: Issue when sending chat attachments in single/group chat conversations for V20
- Fixed: Searching by name for contacts not working in Voicemail
- Fixed: Device contacts having no name not being shown in Contacts
- New dialer icons
- Show warning message if IP blacklisted
18.6.5
Oct 2, 2023
- Fixed Queues and RingGroups no longer shown in call, transfer and conference pickers
- Fixed chat Today label not being shown
18.6.4
Sep 13, 2023
- Added support for H264 video codec
- Added support for CRM contacts
- Fixed: Call Quality bars not updating
- Fixed: Editing a contact field removes the photo on save
- Fixed: Dialer number overlapping call status if device text size is maximum
- Fixed: App no longer make call to Siri invoked number
- Fixed: Voicemail contact not resolved in specific scenario
- Fixed: Missing avatars in Recordings
- Fixed: Presence status not updating while in voicemail menu
- Fixed: Recents badge cleared when request is not fulfilled
- Fixed: Duplicated system extensions in Forwarding Rules
- Fixed: Issues for SMS chats coming from alphanumeric numbers
- Fixed: Bridge remote party resolved as local extension
- Fixed: CRM, M365 and Personal contacts not matching incoming call notification
- Updated the installation screen
- Updated Dutch translations
- Minimum supported iOS version increased to 15.0
18.6.3
May 29, 2023
Fixed: Remote party not being updated when call is diverted/parked
Fixed: Icons and avatars pixellated appearance
Fixed: A local extension may appear as a bridged extension when in different ext Group
Fixed: A bridged extension is wrongly prefixed with BridgeID if its bridge is down
Fixed: Contact picker getting empty and not reloading on Reconnect
Fixed: Empty device contacts being listed in Contacts
Fixed: Extension and System Extension pickers in Forwarding Rules
Fixed: Contact being editable in Recents or Chat Participants in iOS 15+
Fixed: Do not show mobile picker on composing SMS from contact card if no needed
Fixed: Compose SMS picker can get stuck and no longer searching
Fixed: "Ghost" standard push notifications might not be unsubscribed
Fixed: Recording Transcription view might not open from search results
Fixed: Difficult Copy/Paste number on the display
Fixed: Share To chat attachments ignoring server SMS capabilities
Fixed: Hidden extensions' number inconsistently appears in contact card as Mobile and Other
Fixed: A hidden or non-existing extension may appear as a bridged extension
Fixed: Call button not shown in chat with one participant
Fixed: Chat opened in-place from contact card might be unusable due to random refresh
Fixed: Forward message and Add Participants pickers might be unusable due to refresh when a chat is incoming
Fixed: Chat composer bar may disappear when using camera picker
Fixed: Chat compose bar may appear over Add Participants/Forward To pickers
Fixed: Chat composer bar may expand and cover the navigation bar
Fixed: Chat push notification is shown if chat with the same person is opened from contact card
Fixed: Chat may flood server with multiple requests when opened
Fixed: Chat view cannot close when two extensions take ownership at the same time
Fixed: Voicemail, Recording and chat audio players not releasing system's audio
Fixed: External chats not removed from Chats page after the chat is being transferred
Fixed: Dialer Transfer button might not work on iOS14 and iOS15
Fixed: Server exception response when saving a contact with name too long
Fixed: Application storage leak
Fixed: Potential crash in incoming chat notification
Fixed: Multithreading random crash or app hang
Fixed: FaceTime button replaced with video call
Fixed: Successful Re-Provision not restarting client's engine
Fixed: Client might remain stuck due to forked-id with auto-answer
Fixed: iOS16 Airpods audio integration with device Control Center mic settings
New: Search in Voicemails and Recordings now include transcription
New: Show device contact's avatar if provided
New: Show device contact avatar in Chat and Missed Call notifications
New: Show destination status while typing on dialer
New: Non-intrusive push call answering, without switching user to the dialer
New: Dialer redesign
New: Voice messages for chat
New: Embedded attachment in chat message
New: Unified Meetings view
New: Cache chat messages
New: Speed-dial widget
18.6.2
Jan 9, 2023
Fixed: removed duplicate chat requests sent to PBX
18.6.1
Dec 12, 2022
New: Add/Remove chat participants
New: Forward chat messages
New: View chat messages timestamp by swipe left
New: Allow deletion of contact’s avatar
New: Alphabetically sorted accounts
Fixed: Potential infinite loop with 99% CPU usage in chat
Fixed: Application may become unresponsive when scanning QR Code
Fixed: Chat attachment filename not being kept on saving
Fixed: eMail validator in Contacts
Fixed: Own side-menu status incorrectly showing Unregistered in some cases
Fixed: Deleting an account automatically activating another one
Fixed: Contact photos not being scaled when uploaded
Fixed: "Microsoft 365" and "CRM" contacts appearing as editable
Fixed: Incorrect Contact details for non-local extensions chat participants
Fixed: "Send To" external files working only for existing chats
Fixed: Schedule Conference view closing immediately on iOS16
Fixed: Incorrect details in Recents for system extensions
Fixed: Phone numbers not shown in Recordings list
Fixed: “End chat session” from chat list by swipe not working sometimes
Fixed: Other party name no longer shown on Device Recents
Fixed: Contacts view not updating properly extensions status
Fixed: Creating a chat automatically unarchiving it if already exists
Fixed: Composing a chat leaves Active/Archived have no effect when closing
Fixed: Tapping chat notification not opening the chat if a composing one is already shown
Fixed: "Remove from Favorites" not being reflected immediately in the list
Fixed: Prevent sending empty chat messages
18.4.1
Sep 19, 2022
IMPORTANT: Connection to PBX version 16 is no longer supported
- Fixed: Chat message delivery checkmarks may disappear when scrolling
- Fixed: SMS number validation when composing an SMS chat
- Fixed: Phone number of an SMS chat participant not being properly decoded
- Fixed: "Add to Contacts" not shown for SMS chat participants who are not in phonebook
- Fixed: Show WhatsApp provider in chat participant's Contact Card
- Fixed: Close button next to Edit on left side on Recents detail
- Fixed: Chat unread messages badge button may not be shown when required
- Fixed: Speaker echo on iOS 16
18.0.8
Jul 15, 2022
- Fixed Contacts scroll pagination mixes up contact details
- Fixed PBX ModifyCompanyPhonebook parameter not handled properly
- Fixed Settings' Close button not working after a successful Re-Provision
18.0.7
Jun 16, 2022
- Fixed app badge might not update and custom sound not play due to a silent crash in chat notification
- Fixed adding live chat participants to phonebook.
18.0.6
May 16, 2022
- Fixed dialer appearing shifted on devices with zoomed display
- Fixed forwarding rule reverting to voicemail when set to external number
- Fixed chat and chat wizard might not open on some older iOS versions
- Fixed LiveChat avatars in chats list
18.0.5
May 4, 2022
- Added application badge for chats
- Added profile avatar and status in main menu
- Added button to elevate group chat to scheduled conference
- Added avatars in Team, Recents, Voicemails
- Added bold font as "new" indicator in Voicemails
- Added support for More options in chat list
- Added "scale-and-crop" avatar on edit/create contact
- Added Home Screen shortcuts menu
- Added Verbose logging without app restart
- Fixed iOS15-compatibility with email, photos, documents, calendar pickers
- Fixed user-agent for iPad devices
- Fixed LiveChat contact avatar not shown in Chat view
- Fixed dialer flickering on incoming calls while device is on DND/Focus
- Fixed ​​hyperlink color in chat message
- Fixed lists may appearing suddenly in "edit" mode
- Fixed "Delete" button being shown on swipe for contacts not allowed to be deleted
- Fixed crash in tunnel
- Fixed crash in chat for a very large image as attachment
- Updated icons and languages
18.0.4
Mar 17, 2022
- removed obsolete cellular emergency numbers
18.0.3
Feb 23, 2022
- Added Fast Reply and Mark as Read for chat notifications
- Allow diverting local Emergency Numbers (Ambulance, Fire, Police) to device GSM dialler
- Fixed conference cancellation email not including participants
- Fixed scheduling a conference with no subject
- Fixed First/Last Name order not respected in standard push notification contact resolving
- Fixed error message when attempting to delete a read-only Contact
- Fixed iOS keyboard remaining on top of the dialler after edit-then-call a contact number
- Fixed email validation
- Fixed scheduling audio conference with a typed extension
18.0.2
Dec 22, 2021
- Added: Voicemail button on tab-bar
- Added: Custom sound for chat notifications (requires PBX V18 Update 2)
- Added: Fast chat (un)archive by swipe left in Chats list on iOS15
- Added: Integration with iOS15 native user-interface
- Fixed: Voicemail player randomly not playing new voicemails
- Fixed: Missed calls and SMS chat notifications not matching device contacts (requires PBX V18 Update 2)
- Fixed: Status bar indicator icons may appear stretched on iOS15
- Fixed: All lists may appear suddenly in edit mode on iOS15
- Fixed: Contact card with multiple phone numbers auto-closing on iOS15
- Fixed: Ad-hoc Conference contacts list showing contacts with no numbers
- Fixed: Not all phone numbers being shown on a Chat contact card
- Fixed: Status page not being refreshed when PBX change contacts first/last name order
- Fixed: Unable to specify a chat name when creating a group chat with one participant
- Fixed: Blank screen with the loading icon shown in chat if chat support is disabled by PBX
- Fixed: Date not being shown correctly on Scheduled Conferences list
- Fixed: No email sent when cancelling a video conference
- Fixed: Scheduled conference email body and missing webmeeting link
- Fixed: Unable to disable call forwarding Rebound and 302 Diversion at the same time
- Fixed: Sending image by Paste in chat input bar failing if text is already present
- Minimum supported iOS version is now iOS14
- PBX version 15.5 no longer supported.
18.0.1
Nov 3, 2021
3CX App, fully compatible with iOS 15, allows you to make and receive calls, schedule conferences, video call and chat with your team and customers from anywhere. Download now for an upgraded notification system and faster than ever reconnection speed. 3CX iOS App is truly your one-stop tool for working remotely while adding that extra spark to your business communications.

- Siri integration. Tell Siri to make calls using 3CX
- Reconnection in the case of network changes or drops
- Codec management. Auto set codec depending on Network (WiFi/3G/4G)
- Never miss a call or chat. More reliable PUSH notifications
- Ability to schedule audio/video conferences using the device's Calendar
16.1.8
Jun 3, 2021
- Added automatic switching to TCP connection in case UDP is blocked
16.1.7
May 27, 2021
- Faster and more reliable reconnection
- Added integration with device’s Recents
- Different codec sets for WiFi/3G (for V18 PBX only)
- Renew push subscription every 24hrs with a background task
- Added ability to schedule a conference via device Calendar
- Replaced the “Receiver” audio button label with “Earpiece/Speaker/Audio”
- Play Busy Tone by default on failed calls
- Improved Copy/Paste operation on the dialer
- Added Copy operation for voicemail transcription
- Show iOS native “Copy” button when copying a number in Contact Card
- Added extension status indicator and message in Contacts Tab
- Added ability to dismiss chat keyboard by tapping the chat view
- Added support for sending log report
- Fixed iOS 14.5 compatibility issues
- Fixed compatibility issues with Chinese and Japanese keyboards
- Fixed call quality indicator for Opus codec
- Fixed Voicemail player not stopping when voicemail is deleted during playback
- Fixed custom status message not being shown for unregistered extensions
- Fixed potential crashes and memory leaks
16.1.6
Dec 2, 2020
- Fixed calls failing if account name contains invalid SIP characters
- Fixed contact avatars in Chats not being shown first time when app starts
- Fixed creating chat with bridged extension failing when SMS support is enabled
- Fixed Search fields expanding when typing long strings
- Fixed chat title in navigation bar expanding beyond bounds
- Fixed iOS14 duplicated "back" buttons
- Fixed Contact Details and Chat UI flickering in iOS14 due to extensions activity
- Fixed Contact details field being cleared while typing during editing
- Fixed SMS chat to bridged extension not matching extension's name
- Fixed hidden, deleted or unavailable extension being shown as "Live Chat" in chat's participants list
- Fixed chat view dismissal on chat actions
- Fixed chat view closing when taking ownership
- Fixed chat "Delete" button not working in Chat view
- Fixed failure to send chat message to bridge extension from Status or Contacts
- Fixed "Message" button to extension creating an SMS, not Chat, with that extension
- Fixed "Edit" button not being shown in contact details
- Fixed narrow rows in main menu
- Fixed "Edit" button missing in Contact details view
- Fixed inconsistent behavior of Delivery indicators for group chat
- Prevent redialing on rapid dial button taps
- Prevent non alphanumeric characters in "AB" avatars
- Added "Add To Contacts" feat in SMS chat participant contact card
16.1.5
Oct 27, 2020
- Fixed one-way audio on video call with Web Client
- Fixed Recordings showing trunk number instead of caller ID
- Fixed iOS14 chat notification being shown even if the same conversation view is shown
- Fixed attempts to save an empty External Number in Forwarding Rules
- Fixed Norwegian translation
16.1.4
Sep 21, 2020
- fixed adding a new account by "+" not working on iOS 14
- fixed Conference Scheduler view appearing blank on iOS 14
- fixed voicemail prefix not being shown on "Leave Voicemail" in extension details
- fixed voicemail player always playing on speaker
- use "Microsoft 365" instead of "Office 365" contact type
16.1.3
Sep 17, 2020
- Fixed: compatibility issues with iOS 14
- Fixed: tunnel not reconnecting after a pause in internet traffic
- Fixed: issue with tunnel port malformed in via
- Fixed: issue with conference search
- Fixed: Show only local extensions in Forwarding Rules contact list
- Fixed: Do not show contacts with empty email/phone number when creating conferences
- Added status indicator for extensions shown in “Search in contacts” view
- Updated startup wizard’s screenshots
16.1.2
Jul 30, 2020
- Renamed client display name from "3cxphone" to "3CX"
- Added ability to call a chat participant by tapping the avatar
- Show "Search in Contacts" when performing blind/attended transfer
- Fixed connection stability on 3G/LTE
- Fixed incoming calls being immediately dropped if caller number is not specified
- Fixed incoming calls being dropped too fast if caller is MakeCall
- Fixed chat typing content being lost if interrupted by an incoming call
- Fixed Forwarding Rules not being responsive to user's tap
- Fixed several crashes
- Updated startup wizard
- Updated translations
16.1.1
Jun 10, 2020
This new version of the 3CX app not only gives you the tools needed to make and receive calls from anywhere, but you can also video call and chat with its new rich-chat features. This, together with an upgraded notification system makes the iOS App your one-stop tool for working remotely while adding that extra spark to your business communications.

- Secure calls by default with tunnel encryption capability in v16 Update 5.
- The app switches automatically to the best available WIFI, 3G/4G connection. No need to redial.
- Snap and share photos, documents or even emojis while chatting.
- Move chats to and from Archive, and name group chats for easy reference.
- Website chat: Easily "Take ownership" or "Transfer" web visitor requests.

3CX FAQ

3CX is available in regions other than the following restricted countries:
China
3CX supports English, Czech, Dutch, French, German, Italian, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Turkish
Click here to learn how to download 3CX in restricted country or region.
Check the following list to see the minimum requirements of 3CX.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.

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