ActiveAlert

1.18.0 for iPhone, iPad
Free
8.4

245 Ratings

Update Date

2026-06-04

Size

60.8 MB

Screenshots for iPhone

iPhone
ActiveAlert Description
ActiveAlert helps you respond to calls faster by getting the essential details right in your smartphone. No more copying down dispatch information or trying to enter an address while driving.

- Uses Apple Push instead of SMS
- Automatically maps alarm location
- Coordinate response with others using real-time map
- Access relevant photos and documents from your phone
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls
ActiveAlert 1.18.0 Update
2026-06-04
This update improves ActiveComms audio stability during phone calls, Siri, and Bluetooth changes, and fixes a bug where personnel and unit icons could jump out of position when tapped on the map.
More Information
Price:
Free
Version:
1.18.0
Size:
60.8 MB
Update Date:
2026-06-04
Developer:
Active911
Language:
English French Russian Spanish Swedish

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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1.18.0 2026-06-04
This update improves ActiveComms audio stability during phone calls, Siri, and Bluetooth changes, and fixes a bug where personnel and unit icons could jump out of position when tapped on the map.
1.17.0 2026-05-27
New Route Me button launches directions in your preferred mapping app (Apple Maps, Google Maps, or Waze). Unit Life Support Level and service status now update when opening the unit sheet. Fixed map flicker.
1.16.0 2026-05-07
Bug fix for a crash affecting some users on app launch.
1.15.0 2026-04-29
New Units experience with AVL — add units from the website and see them on the map. Smoother Follow Me mode as you approach an incident. Expanded VoiceOver and Voice Control accessibility. Crash and personnel sheet fixes.
1.14.0 2026-04-16
Under the hood work for enhancing ActiveComms transmissions. Prep work for Units on the map. Accessibility improvements.
1.13.0 2026-04-13
Get ready for Units — a new way to see and track responding units on the map. Plus, under-the-hood improvements to ROIP audio reliability.
1.12.0 2026-04-06
In this release, we are introducing Map Element Size settings! Users can now set the size for each type of map element individually. For ActiveComms, we added several data gathering mechanisms to increase visibility into transmission quality. In addition, we have updated the banner language for the yearly login of migrated users.
1.11.0 2026-03-30
Added device code visibility in settings for users logged in with email, improved ActiveComms transmission tracking, and prepared the map for upcoming enhancements. Stay tuned!
1.10.0 2026-03-16
Fixed an issue preventing multimedia messages in Alert Chat (alpha – limited availability) and prepared the map for upcoming enhancements.
1.9.0 2026-03-09
Fixed an issue with updating speaking permissions for ActiveComms and resolved a crash that caused the app to close unexpectedly for some users.
1.8.0 2026-03-02
Coming Soon! Admins can now trigger ActiveBridge updates remotely (limited availability). Improved the way we identify PTT sessions for ActiveComms, which provides the infrastructure for future improvements. We also fixed a crash related to position updates and for an error that occurred when attempting to upload pdfs to map markers.
1.7.0 2026-02-23
Fixed a crash that could occur after removing a license following the latest update.
1.6.225 2026-02-17
ActiveComms introduces the ActiveBridge Management Detail View. The detail view shows an agency admin the status of an activebridge, including the online/offline status, MAC address, software version number, and radio inputs.
1.6.224 2026-02-09
Added a new ActiveBridge Management list view in the iOS app for ActiveComms admins, providing in-app visibility into all ActiveBridge devices across their agencies. Admins can now view a centralized list of bridges, including the bridge name and associated agency, directly from ActiveComms settings. This update lays the foundation for future ActiveBridge management features coming soon, including detailed ActiveBridge views and remote update capabilities.
1.6.223 2026-02-02
Improved internal tracking to better assist with ActiveComms user issues, along with visual refinements to light and dark mode theming on iOS.
1.6.222 2026-01-27
New advanced filtering of map markers for ActiveAlert to improve map visibility. Improved ActiveComms stability and reliability, added channel member visibility and in-app management to add/remove members from a channel, and fixed a post-call transmission issue.
1.6.221 2026-01-25
Improved ActiveAlert and ActiveComms stability and reliability through optimization of battery use related to background processing.
1.6.219 2026-01-13
Improved ActiveComms stability and reliability, added channel member visibility, enhanced iOS 26 compatibility, and fixed a post-call transmission issue.
1.6.218 2026-01-05
Improved ActiveComms reliability and clearer disconnect messages. Fixed rare crashes when opening maps or alerts in ActiveAlert.
1.6.217 2025-12-16
Improved ActiveComms reliability and clearer disconnect messages. Fixed rare crashes when opening maps or alerts in ActiveAlert.
1.6.216 2025-12-02
New in this update
- Added a new Layers button and bottom sheet to make map tools easier to access.
- Disconnected channels now show a greyed-out bridge icon for clearer status visibility.
- The old overlay toggle has been removed — the new overlay experience is now the default for all users.

Fixes
- Fixed a major crash related to font scaling.
1.6.215 2025-11-26
We fixed a rare crash affecting some iOS users related to Apple’s dynamic text scaling system
1.6.213 2025-11-17
Improved connection stability with faster timeouts, smarter automatic retries, and better connection chirping behavior.
1.6.212 2025-11-10
- Removed shadows from map markers for a cleaner, sharper map view.
- Fixed compass visibility issue where the compass was hidden or too small.
- Enhanced map marker info indicator for better readability and interaction.
- Improved stability by implementing stricter compiler warnings and error handling.
- Automatic re-registration now ensures smoother background connection recovery.
- Adjusted settings layout to support larger system font sizes.
1.6.211 2025-11-05
This release focuses on improving stability and interface consistency across iPhone and iPad:
- Fixed a crash affecting some users to improve overall reliability.
- Resolved an issue in Follow Me mode that caused the map to spin or move unexpectedly.
- Corrected font sizing and formatting in the Personnel tab on iPad for better readability.
1.6.209 2025-10-14
What’s New

- The new overlay is now the default experience, making it easier to access and use.

- Improved tracking helps us better understand how users navigate out of the new ActiveComms overlay.

Bug Fixes

- Fixed an issue that could cause the app to crash when editing lists.
1.6.208 2025-10-02
Fixed an issue where the iOS app forced alert times into a 24-hour format. The app now respects the user’s device time format settings.

The iOS Personnel screen now supports larger system font sizes, improving accessibility and readability.
1.6.207 2025-09-23
Fixes

Resolved an issue where clicking the Settings tab while the new marker selection was open could cause the app to crash.

Fixed a crash that occurred on iPad when opening the new marker icon selection search.

Improvements

Added a Map Marker Search bar and Categories in iOS, making it easier to find and organize markers.

Notifications on iOS can now open the Comms settings directly when tapped, improving workflow speed.
1.6.205 2025-09-16
Fixed an issue where Apple Maps would not load correctly in certain situations. Navigation and map views now display as expected.
1.6.202 2025-08-28
The new ActiveComms overlay is out of Beta! Cleaner UI, safer keyups, and quick playback for replaying the latest transmission. Enable it from the ActiveComms settings page.
1.6.201 2025-08-21
Improved ActiveComms error handling and fixed playback reliability issues. iOS now requires version 15+. Stability fixes for Alert Chat (alpha – limited availability).
1.6.200 2025-08-18
Improved Alert Chat scrolling for a smoother reading experience (alpha – limited availability). Fixed a crash affecting some users.
1.6.199 2025-08-11
Soft start tones are here! Choose from 5 new alert sounds that ramp up gradually.
Also includes several ActiveComms fixes and UI improvements.
1.6.198 2025-08-05
Improvements to existing features

Optimized quick playback in ActiveComms: playback is now available 1 second after a transmission ends, allowing for faster audio review.

Bug fixes

Fixed an issue in ActiveComms where transmitting required two attempts after ending a phone call.
1.6.197 2025-07-30
Summary
- This release includes several key fixes to improve reconnection stability in ActiveComms and optimizations for Alert Chat (available to a limited set of customers.)

Improvements
- Improved how messages are handled and displayed in Alert Chat, enhancing performance and reliability (Alert Chat available only to a subset of customers).

Bug fixes
- Fixed an issue where iOS channels were not reconnecting after extended idle periods in ActiveComms.
- Fixed an issue where reconnection after being force-muted was slower than expected in ActiveComms.
- Fixed an issue in Alert Chat where users could send multiple messages by tapping the send button rapidly (Alert Chat available only to a subset of customers).
1.6.196 2025-07-23
Fixed issue: iOS 1.6.192 Sandbox build no longer stops getting alert notifications.
1.6.195 2025-07-16
This release resolves several connection and usability issues with ActiveComms, and introduces minor improvements to the new overlay experience and reconnection logic.

Improvements to existing features
- Channels on the new overlay can now also be selected by clicking the channel slot, improving usability.
- Improved reconnection logic to prevent the app from getting stuck in a disconnected state.

Bug fixes
- Fixed an issue where an channel could appear connected but was unable to transmit or receive audio.
- Fixed an issue where logging out from the new overlay did not disconnect active channels.
- Fixed an issue where enabling multiple tones for agencies with several tones did not persist after saving.
1.6.194 2025-07-07
This iOS release includes key improvements to AlertChats behavior (Alpha), the introduction of quick playback in ActiveComms, and enhanced image visibility with thumbnail support. These updates aim to improve responsiveness, usability, and communication efficiency for testers and users.
1.6.193 2025-06-24
Summary
- This release delivers key bug fixes, UI improvements for iPad users, better handling of microphone permissions, and optimizations for AlertChats loading speed, ensuring a smoother and more stable experience across the app.

New Features
- We’ve improved how ActiveComms manages audio permissions at the system level, providing a better experience when requesting microphone access.
- We've improved how Alert Chats are loaded to enhance performance and responsiveness.
Note: AlertChats remain available to a limited group of alpha testers.

Bug fixes
- Fixed an issue where accessing files attached to Map Data points in landscape mode on iPad resulted in photos being cut off. Images now display correctly.
- Resolved a crash caused by a backend error that was impacting a subset of customers. The app should now handle these cases gracefully.
1.6.192 2025-06-11
New Features
- We’ve enhanced the visual design of the Alert Chats entry point to make it more intuitive and easier to access.
- Note: Alert Chats remain available only to a limited group of early users. Stay tuned for broader availability!

Improvements to existing features
- We’ve upgraded our debugging processes to catch more issues before they reach production resulting in smoother, more stable experiences for everyone.

Bug fixes
- We fixed an issue that caused the screen to flash when navigating between pages. Your transitions should now be seamless.
1.6.191 2025-05-30
Fixed an issue where backgrounding and foregrounding the app was causing the app to crash.
1.6.190 2025-05-28
Bug Fixes:

Fixed an issue where swapping between networks was causing the app to crash for some users.

Fixed an issue where ActiveComms transmissions were not going out after ending a phone call.

Improvements:

Improved the way the ActiveComms new Overlay handles reconnections when changing networks.
1.6.189 2025-05-19
Minor user experience improvements.
1.6.188 2025-05-14
New Features:
- ActiveComms channels now auto-unmute when you receive an Alert, thanks to our new conditional unmuting feature.

Bug Fixes:
- Fixed a blank space issue when switching to landscape mode on iPad.
- Fixed an issue where the ringtone changed to “Monty Engine” for some users.
- Fixed a bug causing forwarded alerts not to display under certain conditions.

Improvements:
- Improved performance when switching between tabs.
1.6.187 2025-05-07
New Features:
- The new ActiveComms overlay is available!

Bug Fixes:
- Fixed an issue where the ActiveComms overlay was not displaying for some users.
- Fixed an issue where the override silent feature was delivering audible alerts for disabled pagegroups.
- Fixed an issue where the ActiveComms overlay was not displaying the tone detection status when enabled.
- Fixed an issue where the Map toolbar was unusable under particular circumstances.

Improvements:
- With this release, the ActiveComms notifications for channels with notifications enabled are also shown when the app is in the foreground.
1.6.186 2025-04-30
Bug Fixes:

- Improved the way we handle ActiveComms transmissions after a phone call.

Improvements:

- We have improved how the ActiveComms overlay loads, making it more reliable.
- We have improved our debugging mechanisms for ActiveComms.
- We are working on a new overlay for ActiveComms and Alert Chats (Previously Incident Hubs) ; stay tuned for its release!
1.6.185 2025-04-17
Improvements:
- Improved Map Data Points
- iPad Alerting details
1.6.184 2025-04-15
Improvements:

A new time wheel now appears when users update settings to show that the change is being processed.
1.6.180 2025-04-02
Improvements:

We are working on a new overlay for ActiveComms

Now, in-app device migration is unavailable for devices marked as vehicles.

Improved our introspection in the app behavior, which will help us develop and deliver better features.
1.6.177 2025-04-01
Bug Fixes
1.6.175 2025-03-20
Improvements:

We are working on a new overlay for ActiveComms; stay tuned for its release!
1.6.172 2025-03-04
Bug Fixes:

Fixed an issue where ActiveComms tone detection was disabled when going from cellular to wifi and vice-versa.

Fixed an issue where sometimes the haptic feedback of the push-to-talk button was not triggered when transmitting in ActiveComms.

Fixed an issue where ActiveComms channels were gone from the slot after restarting the app.

Improvements:

We are working on a new overlay for ActiveComms; stay tuned for its release!
1.6.171 2025-02-24
Bug Fixes:

Fixed an issue where ActiveComms tone detection was disabled when going from cellular to wifi and vice-versa.

Fixed an issue where sometimes the haptic feedback of the push-to-talk button was not triggered when transmitting in ActiveComms.

Fixed an issue where ActiveComms channels were gone from the slot after restarting the app.

Improvements:

We are working on a new overlay for ActiveComms; stay tuned for its release!
1.6.170 2025-02-18
Fixed an issue where the ActiveComms Overlay was not opening for some users.
1.6.169 2025-02-17
Bug Fixes:

Fixed an issue where ActiveComms tone detection was disabled when going from cellular to wifi and vice-versa.

Fixed an issue where sometimes the haptic feedback of the push-to-talk button was not triggered when transmitting in ActiveComms.

Fixed an issue where ActiveComms channels were gone from the slot after restarting the app.

Improvements:

We are working on a new overlay for ActiveComms; stay tuned for its release!
1.6.166 2025-01-23
New Features:

We are preparing the app for the new ActiveComms overlay. Stay tuned for its release!

Bug Fixes:

Fixed an issue where ActiveComms constantly notified some customers about the new notification features at launch.

Fixed an issue causing ActiveAlert to crash when ActiveComms was turned on.
1.6.162 2025-01-02
Bug Fixes:

Fixed an issue where ActiveAlert was not updating alert details on iPad.

Fixed an issue where the ActiveComms overlay would not load until the app was restarted.

Implemented minor cosmetic fixes for both ActiveComms and ActiveAlert.

Fixed an issue where the Incident Hub prevented the map from opening when clicking the location address.

Note: Incident Hubs are only available to a limited number of users. Stay tuned for its full release.
1.6.159 2024-12-04
Bug Fixes:

Fixed an issue where the text was cut off in the dropdowns.

Fixed an issue where the app was randomly crashing for some ActiveComms users.

Fixed an issue where the ActiveComms UI prevented users from changing assignments in the personnel tab.

Limited Availability: Fixed an issue where incident Hubs were unavailable for iPad.
1.6.158 2024-11-04
Adds monitoring for the RTCP stream connection that handles audio logic for ActiveComms.

Minor bug fixes.
1.6.157 2024-10-21
Limited Availability:

- Incident Hubs - Fixed an issue where sometimes the send message button was not sending messages out on the first press.
- Introduced a new banner enabling users to migrate anytime after being prompted by their admin.*

*IH and migration are currently available to a select group of users. Stay tuned for a wider rollout!
1.6.155 2024-10-07
Bug Fixes:
We fixed an issue where iPads did not display new alerts while in landscape mode until they were placed in portrait mode.
1.6.153 2024-08-29
This release has no user-facing changes; we are prepping the app for new ActiveComms functionalities.
1.6.152 2024-08-19
Fixed an issue where ActiveComms transmissions were not audible after ending a phone call.
1.6.151 2024-08-15
We have implemented an internal tool that will help us better troubleshoot audio issues for ActiveComms

Non-user-facing bug fixes.
1.6.150 2024-07-30
- Resolved an issue where the page underneath the ActiveComms Overlay was not scrolling
- Added push notifications for Administrative users when the radio bridge loses connection
- Minor bug fix
1.6.149 2024-07-24
Fixed an issue where continuous repaging was unintentionally enabled.
1.6.148 2024-07-19
Fixed an issue where the iPad was not displaying the alert information correctly.
Improved the app stability.
1.6.147 2024-06-28
Disconnection notifications available for ActiveComms.
A haptic feedback replaces the PTT audible feedback in ActiveComms.
Improvements to the GPS location reporting.
Improvements to the app stability.
1.6.146 2024-06-20
Fixes for crashes, enhanced security, and UI improvements.
1.6.145 2024-06-13
App stability and security improvements and UI fixes
1.6.144 2024-06-07
Minor fixes in the login screen
1.6.143 2024-05-17
Fixed an issue where the audio transmission was stopped after closing the channel selection modal in ActiveComms.
UI improvements in ActiveAlert Settings and the ActiveComms overlay.
Fixed a crash impacting iPads
1.6.138 2024-03-07
Improved how selected channels are kept in the slots preventing them to disappear after loosing internet connection.
CLSS integration is live with limited data. Some alerts will show a new section with specific information on triggered fire systems. We will be adding more functionality in the following releases.
1.6.137 2024-02-21
Introduced ActiveComms tone detection for push notifications for the channels in the slot.
1.6.136 2024-02-08
ActiveComms performance improvements
1.6.127 2023-11-09
Fixed an issue where the Force Mute option was not available for people with Force Mute Permission in ActiveComms.
1.6.126 2023-10-31
Security and performance improvements
1.6.125 2023-10-23
Security Improvements.

Fixed an issue where ActiveComms channels disappeared from their slots after long periods.

General ActiveComms performance improvements.

Fixed an issue where the first map marker attached document could not be opened.
1.6.124 2023-10-17
Fixed an issue with the map markers where if a file with the same name was viewed previously, sometimes the file viewer will display the previously viewed file instead of the one that was tapped.
1.6.123 2023-10-09
Fixed an issue where ActiveComms were not behaving correctly with Bluetooth devices.
Fixed an issue where ActiveComms was blocking incoming ringtones for calls.
Fixed an issue where the app was crashing when uploading a map resource.
1.6.121 2023-09-25
Force Mute settings are now only available to people with the right permission in ActiveComms.
Improved the way ActiveComms handles its interaction with phone calls.
Improved the way ActiveComms reconnects to a channel when you reopen the app.
1.6.120 2023-09-18
Bug Fixes
1.6.119 2023-09-11
Bug Fixes
1.6.118 2023-09-05
Bug fixes and performance improvements.
1.6.117 2023-08-28
Bug fixes and performance improvements.
1.6.116 2023-08-16
Bug fixes and performance improvements.
1.6.115 2023-08-04
Bug fixes and performance improvements.
1.6.114 2023-08-03
Bug fixes and performance improvements.
1.6.113 2023-07-27
Bug fixes and performance improvements.
1.6.112 2023-07-19
Bug fixes and performance improvements.
1.6.111 2023-07-06
Bug fixes and performance improvements.
1.6.110 2023-06-23
Bug fixes and performance improvements.
1.6.109 2023-06-01
Bug fixes and performance improvements.
1.6.108 2023-05-24
Bug fixes and performance improvements.
1.6.106 2023-05-09
Bug fixes and performance improvements.
1.6.105 2023-05-02
Bug fixes and performance improvements.
1.6.104 2023-04-25
Bug fixes and performance improvements.
1.6.103 2023-04-19
Bug fixes and performance improvements.
1.6.102 2023-04-18
Bug fixes and performance improvements.
1.6.100 2023-04-08
Bug fixes and performance improvements.
1.6.99 2023-03-23
Bug fixes and performance improvements.
1.6.98 2023-03-18
Bug fixes and performance improvements.
1.6.97 2023-03-07
Bug fixes and performance improvements.
1.6.93 2023-02-22
Bug fixes and performance improvements.
1.6.77 2022-11-02
- Introduces CarPlay Beta
- Minor Bug Fixes
1.6.73 2022-10-02
Hot fix for some devices getting unregistered randomly
1.6.71 2022-09-19
Bug fixes and performance improvements
1.6.70 2022-09-12
Bug fixes and performance improvements
1.6.69 2022-08-21
Bug fixes
1.6.68 2022-07-28
Bug fixes
1.6.67 2022-07-20
Updates to the information section
1.6.66 2022-07-13
Bug fixes
1.6.65 2022-07-07
Bug fixes:
- Added translations for map markers
1.6.64 2022-06-07
- Improved the GPS accuracy for devices.
- The “Radiological Sensor” map marker is visible again.
- Fixed issue where multiple copies of a map marker were created.
- Improved the way the app badges reflect unread alerts.
1.6.63 2022-05-26
- Bug fixes
- Added GPS coordinates field to the Alerting Module
1.6.62 2022-05-02
Fixed issue where non-emergency alerts aren't marked as non-emergency when editing alerts.
1.6.61 2022-04-21
Fixed issue where distance ruler would not show distance on the map
1.6.60 2022-04-01
Corrected an issue where navigating between alerts freezes on iPads in the alert detail view.
1.6.59 2022-03-25
Corrected an intermittent crash that occurred during some map interactions.
1.6.58 2022-03-15
This release fixes a crash that occurred intermittently when the Response button was selected in the Alerts Detail view.
1.6.57 2022-03-02
Bug Fixes:
- Corrected a defect with iPad where the Re-route and Directions buttons were enabled outside the context of an alert
- Large updates while in Alert Details no longer crash the application
- Viewing a local copy of an archived alert no longer crashes the application
1.6.55 2022-02-08
Bug fixes:
- Ensured the default theme background color is the same with different build environments
- Improved multiline display for iPad users
- Header is now visible in the map view for iPad users
- Corrected an issue with sending alerts from the map screen
1.6.54 2022-02-02
Bug fixes:
- Ensured the default theme background color is the same with different build environments
- Improved multiline display for iPad users
- Header is now visible in the map view for iPad users
1.6.53 2022-01-12
This release improves the GPS loading times, enhances translations data, and corrects a number of issues that caused intermittent crashes.
1.6.44 2021-10-12
Features:
- Tripled the number of map markers displayed together
- translation improvements
- improved security
Bug Fix:
- Corrected an issue where backgrounded devices disappeared from the map
1.6.43 2021-09-28
Features:
- Added Continuous Re-paging by Agency
Bug Fixes:
- Correct a problem with slashes for map resource pdf uploads
1.6.29 2021-01-05
New Features -
- Now supports device positions expirations
- Added upload/attachment of scanned documents
- Added upload/attachment of photos from the photo library
- Added upload/attachment of files from storage
- Added upload/attachment of photos taken with the camera
- Internal technical improvements

Bugs Fixed-
- Corrected an incomplete Responses list
- Corrected an error when selecting an alert to view
- Watch Responses now update all devices
- Corrected an issue with Responses on iOS 14
- Alerts now delete on the first attempt
- Alert details no longer obscured by the menu in portrait view
- Portrait rotation of iPad in iOS 9.3.6 now keeps the alert open
- Stopped notifications from disappearing from the Lock Screen
- Stopped multiple notifications while using continuous re-paging
- Performance improved during use while responses are happening
- Corrected loss of devices from the map when Background GPS enabled
1.6.28 2020-12-01
Bug Fix:
- updates URL's that point to our website.
1.6.27 2020-09-30
Bug Fixes:
- Resolves an issue where iOS 14 users were losing connection when backgrounding the application.
1.6.26 2020-09-15
New Features:
- Enhanced the map display in the "follow me" mode to keep the destination in Up position as turns are made. When toggling off this feature, the map returns to a North is Up orientation.
- Updated notification display to ensure Agency Name would be readable without obscuring other information.

Bug Fixes:
- Follow me mode is now engaged with a tap instead of a long press
1.6.25 2020-08-18
Bug Fixes:
- Settings are now visible when system fonts are set large
- Chat messages are no longer truncated in height
- Corrected an intermittent "Error: Unauthorized" response when sending alerts
- Removed the delay when hiding the keyboard after a map marker has been created
1.6.24 2020-08-07
Bug Fixes:
- Corrected an issue where some upgrades blocked audible notifications
- Corrected an issue with iPads in Portrait Mode unable to display Alerts
- Eliminated the extra notification some devices received on application startup
1.6.21 2020-07-18
Features
- Any URL added to a map data point is now a clearly clickable link. These links will open in the device's default internet browser.
- Increased alert reliability by providing receipt confirmations to our servers
- iOS Now has a Continuous Re-paging option, to ensure pages are not missed
- New Ringtones!

Bugs
- Corrected a reception problem with iPhone model 5c
- Improved the legibility/contrast in themes with problems viewing the Status Bar and other Control text
1.6.19 2020-05-28
Bugfix -
General error reduction and connectivity improvements.
1.6.18 2020-05-20
Feature
- Added a "Keep for" option when creating map markers.
This allows a marker to be temporary from one to four weeks which facilitates marking sites without having to worry about old markers causing clutter.
1.6.17 2020-05-07
Features:
- Map marker details are easier to enter because "Enter" provides a new line
- Improved the display of Map Markers when there is a large number of them
- Updated the address location now clears the GPS data in the modal
- Clarified the device code button as “Get My Device Code”
- Improved legibility for Status Bar text and Segmented Control text

Bugfixes:
- Added a Crash fix from the previous build
- Alerts now load without the forced refresh
- A problem with the Closed option in Chat is fixed and notifications now get through.
- Intermittent Crashes from Map access and switching Map Marker density have been fixed.
- Crashing when there is no internet connection has been fixed
- The toolbar was hiding on zoom. Now it stays available after zooming.
- Fixed a bug where setting the Everyone chat group as a favorite caused an E3 error.
- Corrected a bug where some iPhones, as well as some zoom settings, prevented display of the Eye icon.
1.6.16 2020-04-03
Bug Fix:
Correct an issue where some installations lost their registration and had to re-register.
1.6.15 2020-03-31
Background GPS options now include "Track me for 15 minutes when I am responding”

Battery life is something our users are always trying to preserve. Users want to be able to provide location when app is closed but only when responding to an incident. We have made our current background GPS more accessible to users. There is an added option: “Precise Accuracy for 15 minutes after a response” which does not prompt a warning. This allows for precise location tracking for 15 minutes whenever an alert response is tapped and will stop positioning after said response is selected.
1.6.14 2020-03-24
Features:
* Map location will update when an address update is received
* New button provides easy access to the device code
* Local and remote Override Silent settings are now in sync

Bugfixes
* Spanish users now get Spanish error messages
* Fixed Spanish Terms of Service
* Removed English tags from the Spanish settings view
1.6.12 2020-02-19
Platform updates for FirstNet
1.6.11 2020-02-06
Bug Fixes
- ensure the selected ring tone works for foreground alerts
- other internal improvements
1.6.10 2020-01-02
Bug Fix release -
- Send Alert was missing call details
- Some map markers were missing headings
- Corrected color conflicts for menu bar and buttons for certain iOS 13 themes
- Corrected initial location for google maps alert view
- Corrected continuous re-paging issue from the previous beta
1.6.8 2019-09-18
Improvements:
1) The in-app Override Silent feature utilizes Apple’s new Critical Alerts feature for devices using iOS 12 and newer. The previous functionality of the Override Silent option will apply to devices using versions of iOS older than iOS 12
2) The duty status (On or Off) of each device is displayed on the personnel screen
3) You can long press/hold on the name of an agency on the main alert screen to re-order your list of agencies
4) A long press/hold on the map screen will display the distance to map data points on the screen
5) Main alert screen now displays the date and time each alert was processed
6) A warning banner will appear in the settings menu for devices with location services disabled, rather than the in-app pop-up that was used previously.
7) The notes section of an alert is visible within the Apple Watch app
8) The ruler feature on the map automatically uses a system of measurement (Metric or Imperial) based on the device’s location settings
9) Long device names wrap correctly in the Responses view of an alert
10) It is easier to select options within the External Links section of an alert
11) When an agency updates its name within Active911, an uninstall/reinstall is no longer necessary to see the change in the app
12) Slight styling change to the map layers button to add a shadow effect
Bug Fixes:
1) Fixed a variety of bugs related to iOS 13.
2) Active911 icon displays properly as an Apple Watch complication
3) Fixed an edge case that caused the app to crash when Apple was selected as the mapping source
4) Fixed a bug that prevented the in-app mapping system from providing routing upon opening the app for the first time
5) Adding map data icons within the in-app mapping system will correctly display the map data icon that was selected, rather than the default Flag icon
6) Fixed an edge case that prevented devices with the Send Alert permission from sending alerts via the in app workflow
7) The app badge counter updates correctly after using the Clear All Alerts feature in the settings menu to delete alerts
1.6.5 2019-08-19
This new version contains bug fixes that assure access to Shared Map Data.
1.6.3 2019-07-11
New Map Layers feature to toggle specific map data points on or off
New map scale factor feature
Bug fix that allows map marker density setting to take effect without restarting the app
View PDFs with multiple layers
Updated iOS error messages to show more information
When the device’s network connection is the problem, a blue “No Internet Connection” banner will appear at the top of the map screen.
1.6.2 2019-03-21
There are now seven new map data icons to help you identify resources quickly, including:
- FDC
- Knoxbox
- Control Panel
- Landing Zone
- AED
- Mile Marker
- Pre Plan

We redesigned the look and functionality of the app when it is unregistered, allowing users to easily retrieve their device codes via text message.

We added an in-app Buy Now option you can use to purchase/renew personal subscriptions. If you’re missing a subscription, or your existing subscription is expiring within 30 days, you will see the Buy Now option in the settings menu of the app.
1.6.1 2019-03-20
There are now seven new map data icons to help you identify resources quickly, including:
- FDC
- Knoxbox
- Control Panel
- Landing Zone
- AED
- Mile Marker
- Pre Plan

We redesigned the look and functionality of the app when it is unregistered, allowing users to easily retrieve their device codes via text message.

We added an in-app Buy Now option you can use to purchase/renew personal subscriptions. If you’re missing a subscription, or your existing subscription is expiring within 30 days, you will see the Buy Now option in the settings menu of the app.
1.6.0 2019-01-29
Chat Notifications:
Enable Notifications in the Settings Menu to be alerted to new messages.

Group Chat:
Agency-wide chat is now named “Everyone” and each group now has their own chatroom.
Chatrooms are searchable and sortable by Favorites and Recents.

Alert History Limit:
Is your Alert list becoming too large? Pick a time frame in settings and only see the alerts you want!
1.5.26 2019-01-20
Fixed an issue preventing routing from displaying correctly
1.5.25 2018-09-08
New features:
- Delete chat messages
- Change duty status via 3D touch on the app icon
- Map marker view when tapping on a marker to see extended information
- Prevent common alert sending mistakes by disabling default when you are a part of multiple agencies

Other changes:
- Adjusted styling throughout the app for higher information density
- Added remote logging option for easier debugging (to help us fix bugs faster)
1.5.24 2018-07-10
This is just a small release to address a specific issue:
We've added a fix for a bug where the app was unregistering in some cases after restarting your phone.

We've got another normal release with new features ready to go as well so that'll be coming out very soon.
1.5.23 2018-06-09
Override silent option for alerting
Use dispatch coordinates with Apple Maps
Fixed issue with disabling background GPS
1.5.22 2018-03-03
- New themes available via Settings->Theme
- Added support for connecting to Spanish Active911 services
- Minor styling changes throughout the app
1.5.21 2018-03-03
- New themes available via Settings->Theme
- Added support for connecting to Spanish Active911 services
- Minor styling changes throughout the app
1.5.20 2018-02-03
Features:
- Badge for the App Icon that shows how many unread calls you currently have
- A sound notification to signal when you've received a chat message while the app is open (option can be toggled in the app settings)
- Added an extra confirmation when sending an alert to "everyone"

Bugfixes:
- Fixes for a couple of cases on iPads and older iPhones where the call details were being truncated
- Fixes for cases where responding to a notification or opening the app from a notification wasn't marking the alert as read
1.5.19 2017-12-16
Chat History, Chat Unread Badges, App Information View, & Continuous Re-paging Option


Chat History - Chat rooms should include old messages now and you should be able to pull down at at the top of the list to retrieve more messages if available.

Chat Unread Badges - badges which display the current number of unread messages.

App Info View - The settings view has an "I" button in the top right corner which takes you to this new view.

Continuous Re-paging Option - If this is enabled, the app should repeatedly notify you until you respond or open the app.
1.5.18 2017-11-07
Features/Changes:
- Calls now load from newest to oldest in the alerts list.
- The alerts view now has a pull-to-refresh feature.
- When sending an alert from the app there is an option for non-emergency which will be used to send notifications with an alternative ringtone.

Bugfixes:
- Fix for position reporting to keep stationary devices from disappearing off the map.
- Fix for a fairly old bug that frequently caused the alerts view to become unresponsive/frozen.
- Minor UI fix for the 'off but available' duty status option.
- Fix for a crash caused by reassigning the last device from an assignment in the personnel view.
1.5.17 2017-10-25
For this release we mainly focussed on bug fixes and internal updates for better compatibility with newer versions of iOS. Here's a few of the notable changes:
- Fix for XMPP on IPv6 only networks (used for responses, position reporting, chat, etc.)
- Updated Google Maps to the latest version
- Fix for precise background stationary position reporting on iOS11
- Supports chat enabled/disabled option
1.5.16 2017-08-15
Features:

Apple Maps option directions and routing
- Previously these features were only available while using Google Maps.

Simplified Alert Report/Log view
- Now this view defaults to the list option to save a step with this workflow.

Agency chat rooms
- The chat tab contains a list of each agency that you are a part of.
- Agency chat rooms should be able to send and receive messages while the app is open.

Unassign devices
- You can use the 'Automatic' assignment option to move a device to unassigned.

Updated and extended set of colors for map markers
- The existing set of colors for devices and locations has been refreshed across the app and a few new colors have been added to the mix as well.

Response Sorting
- Now you can sort the responses list by either type or device name.

Bug Fixes:
- Fixed an issue where some users were unable to edit alerts and it would instead default to creating a new alert.
- Fixed a case with precise background GPS reporting where devices would drop off the map if stationary for 5 minutes or longer.
- Fixed a problem where reduced accuracy background GPS reporting wasn't reporting any position updates.
1.5.15 2017-06-01
New features:
Background reporting of location now available in settings. Default is turned off.

Bug Fixes:
Google Maps no longer crashes when viewing a map with >100 responders on the screen. You'll now get a warning we cannot display all the devices.
Alert notes no longer cut off on older iOS versions.
When editing an alert, the original responses are retained.
Fixed an issue with missing responses in the response list and count.
1.5.14 2017-02-28
Screen timeout setting added to iPad.
Screen timeout setting changes apply without needing to reopen the app.
1.5.13 2017-01-14
- Added MODAT ringtone
- Fix for infrequent crash related to assignments
- Fix for cases where text in detail section (Description/Notes) could be cut off if it was too long
- Change to screen timeout setting – now it won’t keep defaulting back to the “never timeout” option
- Changed the list of responders (in alert details) to keep the full list of everyone who has responded (previously they would disappear from the list as soon as they responded to a different alert)
1.5.12 2016-08-03
- Added ability to edit locations
- Added ability to toggle device and location layers
- Added auto centering feature
- Fix for lock screen response buttons
1.5.11 2016-06-07
Added NFPA Icons.
1.5.10 2016-05-04
- Create map markers from within the app
- Devices now display their names based on what their agency has set
- Fix for truncated notes field
1.5.8 2016-03-08
- The map is now accessible from the navigation bar.
- The map now includes a distance ruler from the long press menu.
- Devices with create alerts permissions can now edit existing alerts
- Devices with create alerts permissions now have additional fields (Cross Street, State, Country, Apt/Unit, CAD Code, Map Code, Priority).
- Agencies are collapsible in the alert list.
- Devices with assignment override permission now have an option to notify devices when assigning them to an existing assignment.
- Added Spanish translation.
- Minor bug fix.
1.5.7 2016-03-01
- The map is now accessible from the navigation bar.
- The map now includes a distance ruler from the long press menu.
- Devices with create alerts permissions can now edit existing alerts
- Devices with create alerts permissions now have additional fields (Cross Street, State, Country, Apt/Unit, CAD Code, Map Code, Priority).
- Agencies are collapsible in the alert list.
- Devices with assignment override permission now have an option to notify devices when assigning them to an existing assignment.
- Added Spanish translation.
1.5.5 2015-12-13
Adding support for assignments.
1.5.4 2015-11-17
- Fixed iOS 6 crashing issue.
- Fix for truncated text in alert details.
1.5.3 2015-11-03
Update for iOS 9
Fixes notes area display bug
Updated Google Maps version