Air Transat

Version 4.4.3 of the Air Transat application introduces a proof of concept aimed at exploring the use of artificial intelligence (AI) for content generation. Customers who have added a flight to the app will be presented with useful information about their destination city. The feature is initially deployed for about ten cities, with others being added gradually afterward.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.4.2 of the Air Transat application corrects a few minor bugs reported by our users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Labels updates

Version 4.4 of the Air Transat application fixes some bugs and includes new features such as: 
• Possibility to share your trip with a travel companion and modify a seat selection.
• Sign up for SMS communications.
• Improved display of travel restrictions and canceled flights.
• Display of special services on file.
• Addition of Parking Discount and Upgrade tiles.
• Possibility to offset your carbon footprint.
• Booking of excursions to destinations in Europe, Canada, and the United States.
• Some accessibility adjustments.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.3.2 of the Air Transat application fixes a bug that affected the redirection of assistance calls made via the mobile application for our vacation package travellers.
Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.3.1 of the Air Transat application corrects a few minor bugs reported by our users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.3 of the Air Transat application introduces the preference center for managing its privacy settings. This is in line with Quebec’s new regulations on the protection of personal information, which come into force on September 22, 2023.

This version also corrects a few minor bugs reported by our users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.2 of the Air Transat application fixes some bugs and includes new features such as: 
• Addition of the boarding pass to the wallet
• “At destination” section: Addition of representatives’ photos and reorganisation of the representatives’ schedule display.
• Meal information now displayed in the departure flight and return flight tabs.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.1.4 of the Air Transat application contains minor fixes reported by some users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.1.3 of the Air Transat application contains minor fixes reported by some users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.1.2 of the Air Transat application contains minor fixes reported by some users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Version 4.1.1 of the Air Transat application contains minor fixes reported by some users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.1 of the Air Transat application fixes some discrepancies in Flight status and includes new features such as:

• Newsletter subscription
• In the context of a vacation package:
• Indication of the number and category of room booked and the type of meal plan included
• Details of excursions purchased in advance and description of excursions that can be booked with representatives on site or online
• Display of all on-site representative time slots and session locations
• Native invitation to score and share feedback on the application
• Adjustments in the display of some elements (date format...)

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add in the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.0.4 of the Air Transat application corrects the issue of adding the boarding pass to the Apple Wallet in the online check-in process. We apologize to passengers who encountered this bug and thank them for their feedback.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add in the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.0.3 of the Air Transat application includes fixes to the Add a trip functionality. We apologize to passengers who encountered this bug and thank them for their feedback.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add in the App Store will also be used by future users.

Thank you and enjoy your flight!

Version 4.0 of this app features a brand-new user interface providing timely and contextual information about each stage of your trip.

Once you’ve made a booking, simply add your trip to the app to obtain all the relevant information regarding vacation preparation, outbound and return flights, and destination services.

You want to travel with peace of mind, and we listened. Rest assured that the app is there to help. We’ve created tiles showing the recommended next step for your trip. Contextual notifications will guide you for the best experience.

Finally, we’ve added dark mode to meet the needs of our users.

We’d like to thank the travellers consulted throughout the revamp.

We want to hear from you! Feel free to share your feedback with us at appsupport@transat.com.

Version 4.0 of this app features a brand-new user interface providing timely and contextual information about each stage of your trip.

Once you’ve made a booking, simply add your trip to the app to obtain all the relevant information regarding vacation preparation, outbound and return flights, and destination services.

You want to travel with peace of mind, and we listened. Rest assured that the app is there to help. We’ve created tiles showing the recommended next step for your trip. Contextual notifications will guide you for the best experience.

Finally, we’ve added dark mode to meet the needs of our users.

We’d like to thank the travellers consulted throughout the revamp.

We want to hear from you! Feel free to share your feedback with us at appsupport@transat.com.

Version 4.0 of this app features a brand-new user interface providing timely and contextual information about each stage of your trip.

Once you've made a booking, simply add your trip to the app to obtain all the relevant information regarding vacation preparation, outbound and return flights, and destination services.

You want to travel with peace of mind, and we listened. Rest assured that the app is there to help. We've created tiles showing the recommended next step for your trip. Contextual notifications will guide you for the best experience.

Finally, we've added dark mode to meet the needs of our users.

We'd like to thank the travellers consulted throughout the revamp.

We want to hear from you! Feel free to share your feedback with us at appsupport@transat.com.

Minor improvements

Support code-share flight bookings

Adjustment to online check-in notifications

• Boarding Pass is now available in the app.
• You can now chat with Air Transat through Facebook Messenger in the assistance section.

Bug fix regarding some flight times displayed

Stability improvements

• Updated travel timeline section.
• Travel e-documents available offline.