MyHamilton (311)

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

Request Card

• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card

Request Detail

• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance

This version fixes a bug effecting iOS 11 users with Apple's new HEIF (High Efficiency Image Format) set to ON. When enabled, this caused service request submissions to fail, resulting in duplicate issues being submitted.

This bug has been squashed.

Enjoy!

This version fixes one important bug and makes a few minor UI enhancements.

1. Fixed! Uploading videos sometimes causes an error message to appear.
2. Improved: Friendlier language when submitting service requests.
3. Improved: We've updated the UI to better inform you on selecting a location for service requests.

Enjoy!

Version 2.0 is a whole new app! We've gone back to the beginning this time and re-wrote our entire app from scratch, taking advantage of more modern frameworks. Along with significant speed and performance enhancements, you'll also now be able to fully manage your personal account, including:

- Updating your email
- Uploading/changing your profile image
- Changing your screen name
- Resetting your password
- Management of your address book

We've also introduced a full suite of notifications. You can now manage the type of communication you receive as well as how you'd like to receive it. With the inclusion of our new address book, you can now get notifications based on location as well as various categories we've set up. Our app's new Notification Center allows you to keep track of all your inbound messages, including status updates for your submitted service requests. You can also setup message alerts to be delivered via email or PUSH notification - it's all up to you!