Agility
Free
1.32for iPhone, iPad and more
Age Rating
Agility Screenshots
About Agility
REQUIRES A CONNECTION TO AN AGILITY9 SYSTEM.
If you do not have a main Agility system contact SSG Insight to request a demo.
Streamline your workflow, reduce response and completion times and minimise administration with Agility for iOS
Whether you’re dealing with an urgent open help desk request, manufacturing downtime, a waiting patient or emergency call out, they all mean one thing: cost. Cost in lost production or through the consequences of missed SLAs. If you want to be able to recognise and react to situations instantly, then you need Agility for iOS. Each member of your team will be able to receive, action and complete work on the move, reducing response and completion times, maximising service levels and production uptime.
WHY CHOOSE AGILITY FOR iOS?
Reduce administration & response time
Improve work completion times - access previous completion comments
Identify true costs – track the exact time taken
Improve communication across your team
Reduce errors and duplication – capture information and readings
Provide an automatic audit trail
FEATURES
Quick and easy to navigate interface
Accept, suspend and complete work on the move
Capture fault codes to identify common issues
Raise a new job from the iOS device
Push notifications advise of new work and status changes
Capture completion comments for future reference
Download the Agility for iOS app today to streamline your workflow and reduce cost.
If you do not have a main Agility system contact SSG Insight to request a demo.
Streamline your workflow, reduce response and completion times and minimise administration with Agility for iOS
Whether you’re dealing with an urgent open help desk request, manufacturing downtime, a waiting patient or emergency call out, they all mean one thing: cost. Cost in lost production or through the consequences of missed SLAs. If you want to be able to recognise and react to situations instantly, then you need Agility for iOS. Each member of your team will be able to receive, action and complete work on the move, reducing response and completion times, maximising service levels and production uptime.
WHY CHOOSE AGILITY FOR iOS?
Reduce administration & response time
Improve work completion times - access previous completion comments
Identify true costs – track the exact time taken
Improve communication across your team
Reduce errors and duplication – capture information and readings
Provide an automatic audit trail
FEATURES
Quick and easy to navigate interface
Accept, suspend and complete work on the move
Capture fault codes to identify common issues
Raise a new job from the iOS device
Push notifications advise of new work and status changes
Capture completion comments for future reference
Download the Agility for iOS app today to streamline your workflow and reduce cost.
Show More
What's New in the Latest Version 1.32
Last updated on Aug 30, 2023
Old Versions
This version of Agility Mobile includes formatting updates to SFG20 checklists; an expand feature has been added to SFG20 checklist labels which contain over 2,000 characters to allow users to view SFG20 tasks seamlessly in the App. This release also includes formatting updates to SFG20 checklists to improve the overall appearance of SFG20 checklists
Other improvements:
UI improvements
Bugs fixed:
Fixed a bug that when in offline mode, Crowdsourced job details in the In tray could still be opened when these are unavailable when in offline mode
Fixed a bug that when in offline mode, the High Priority Crowdsourced job notification bar was still visible to users when these can not be accessed in offline mode
Fixed a bug that when in offline mode, if a user entered the In tray and only Crowdsourced jobs are available, they would be automatically taken back to their job list
Fixed a bug where uninterruptible Crowdsourced jobs were not refreshing correctly upon job completion
Fixed a bug where the checklist icon was not displaying on Crowdsourced jobs in the In tray
Fixed a bug where when returning a part, the displayed return value was displaying the incorrect value in the App
Other improvements:
UI improvements
Bugs fixed:
Fixed a bug that when in offline mode, Crowdsourced job details in the In tray could still be opened when these are unavailable when in offline mode
Fixed a bug that when in offline mode, the High Priority Crowdsourced job notification bar was still visible to users when these can not be accessed in offline mode
Fixed a bug that when in offline mode, if a user entered the In tray and only Crowdsourced jobs are available, they would be automatically taken back to their job list
Fixed a bug where uninterruptible Crowdsourced jobs were not refreshing correctly upon job completion
Fixed a bug where the checklist icon was not displaying on Crowdsourced jobs in the In tray
Fixed a bug where when returning a part, the displayed return value was displaying the incorrect value in the App
Show More
Version History
1.32
Aug 30, 2023
This version of Agility Mobile includes formatting updates to SFG20 checklists; an expand feature has been added to SFG20 checklist labels which contain over 2,000 characters to allow users to view SFG20 tasks seamlessly in the App. This release also includes formatting updates to SFG20 checklists to improve the overall appearance of SFG20 checklists
Other improvements:
UI improvements
Bugs fixed:
Fixed a bug that when in offline mode, Crowdsourced job details in the In tray could still be opened when these are unavailable when in offline mode
Fixed a bug that when in offline mode, the High Priority Crowdsourced job notification bar was still visible to users when these can not be accessed in offline mode
Fixed a bug that when in offline mode, if a user entered the In tray and only Crowdsourced jobs are available, they would be automatically taken back to their job list
Fixed a bug where uninterruptible Crowdsourced jobs were not refreshing correctly upon job completion
Fixed a bug where the checklist icon was not displaying on Crowdsourced jobs in the In tray
Fixed a bug where when returning a part, the displayed return value was displaying the incorrect value in the App
Other improvements:
UI improvements
Bugs fixed:
Fixed a bug that when in offline mode, Crowdsourced job details in the In tray could still be opened when these are unavailable when in offline mode
Fixed a bug that when in offline mode, the High Priority Crowdsourced job notification bar was still visible to users when these can not be accessed in offline mode
Fixed a bug that when in offline mode, if a user entered the In tray and only Crowdsourced jobs are available, they would be automatically taken back to their job list
Fixed a bug where uninterruptible Crowdsourced jobs were not refreshing correctly upon job completion
Fixed a bug where the checklist icon was not displaying on Crowdsourced jobs in the In tray
Fixed a bug where when returning a part, the displayed return value was displaying the incorrect value in the App
1.31.3
May 16, 2023
This version of Agility Mobile includes some minor fixes and updates to the App.
1.31
Apr 19, 2023
This version of Agility Mobile includes the introduction of Crowdsourcing functionality, users can now broadcast specific tasks to multiple labour resources at the same time and the first user to accept the Crowdsourced job is assigned the job.
Other improvements:
A new folder icon has been added to Your jobs/Available jobs page and the job detail pages of assigned jobs, this folder icon takes you to the In-tray
UI improvements of the In-tray notification bar
UI improvements of Your jobs/Available jobs page
UI improvements to the issue and return parts page
Security updates
Updated app icon
Fixed a bug where when rejecting a job, the job was not being sent to the Available jobs list
Fixed a bug where when issuing an inventory item to an employee, costs were not tracked correctly
Fixed numerous bugs which could cause crashes within the app
Other improvements:
A new folder icon has been added to Your jobs/Available jobs page and the job detail pages of assigned jobs, this folder icon takes you to the In-tray
UI improvements of the In-tray notification bar
UI improvements of Your jobs/Available jobs page
UI improvements to the issue and return parts page
Security updates
Updated app icon
Fixed a bug where when rejecting a job, the job was not being sent to the Available jobs list
Fixed a bug where when issuing an inventory item to an employee, costs were not tracked correctly
Fixed numerous bugs which could cause crashes within the app
1.30.4
Sep 21, 2022
Newly configured ID Server URL which can be utilised in the Australia and Canada region.
Image of an item on the item card when issuing or returning it.
Report on the condition of an asset by using the checklists.
Versioning of a file that is attached to a job/asset via the document registry.
Indication to show that a job/asset is hazardous
Indication to show that an asset is under warranty
Image of an item on the item card when issuing or returning it.
Report on the condition of an asset by using the checklists.
Versioning of a file that is attached to a job/asset via the document registry.
Indication to show that a job/asset is hazardous
Indication to show that an asset is under warranty
1.28
Apr 29, 2022
You can now utilize the app in various languages. The Agility Admin can import languages that can be used to operate the app.
Enhanced the app so that checklists are displayed, whether the user accepts or rejects a job.
Refined the UI Issue & return functionality - planned parts.
Enhanced the app so that checklists are displayed, whether the user accepts or rejects a job.
Refined the UI Issue & return functionality - planned parts.
1.27.2
Mar 2, 2022
Improved the UI in Available Job by increasing the "Accept" box size
Updated the "Scheduled Jobs" card UI and the "Add a co-worker" page
Improved the UI consistency of the "Issue & Return" functionality
Fixed a bug that prevented from attaching pictures
Fixed a bug that prevented users from selecting a cost code in I&R to employee after going from offline to online
Fixed a bug that enabled users to search for items to issue to employee while offline
Updated the "Scheduled Jobs" card UI and the "Add a co-worker" page
Improved the UI consistency of the "Issue & Return" functionality
Fixed a bug that prevented from attaching pictures
Fixed a bug that prevented users from selecting a cost code in I&R to employee after going from offline to online
Fixed a bug that enabled users to search for items to issue to employee while offline
1.26
Jan 18, 2022
You can now assign different sound notifications to different job types. This feature can be used to configure the sounds that alert about new jobs assigned to the user from Agility.
Fixed a bug that prevented the user from viewing the details of a completed job with a routesheet, through the Issue & Return parts functionality
Fixed a bug that caused the routesheet icon to be always displayed on the available job card
Made various improvements and updates to the UI for "Issue and Return parts".
Fixed a bug that prevented the user from viewing the details of a completed job with a routesheet, through the Issue & Return parts functionality
Fixed a bug that caused the routesheet icon to be always displayed on the available job card
Made various improvements and updates to the UI for "Issue and Return parts".
1.25.2
Dec 16, 2021
You can now issue and return parts to open jobs as well as completed jobs. You can also issue and return parts to an employee, including yourself.
Fixed and updated several UI components
Update the UI of the job card in "Issue and Return parts", "Your jobs" and "Available jobs"
Improved the checklist UI as now you are able to see the number of checklists completed, saved, and incomplete
Fixed and updated several UI components
Update the UI of the job card in "Issue and Return parts", "Your jobs" and "Available jobs"
Improved the checklist UI as now you are able to see the number of checklists completed, saved, and incomplete
1.24.1
Oct 19, 2021
Enabled the two-factor authentication to log into the app. Updated the security requirement regarding access to the attachment. Updated the search criteria to allow to search available jobs through JobCode.
Fixed a bug that caused to log out when scheduled request details with route sheet
Fixed a bug that did not return results when searching assets by exact code
Fixed a bug that caused the app to crash when returning from the background
Fixed and updated several UI components
Fixed a bug that caused to log out when scheduled request details with route sheet
Fixed a bug that did not return results when searching assets by exact code
Fixed a bug that caused the app to crash when returning from the background
Fixed and updated several UI components
1.23.1
Sep 16, 2021
You can now view in the app the site, location and sublocation of an asset under a specific header; Corrected the UI of the "Search asset" pages across the app; Made the log in details case insensitive. You can now view in the app the site, location and sublocation of an asset under a specific header; Corrected the UI of the "Search asset" pages across the app; Made the log in details case insensitive.
1.22.2
Aug 18, 2021
If you arrive at a job and realize that the asset is incorrect, you can now "Amend the asset". You can access this functionality from an active job.
Fixed a bug that caused the app to stall while displaying the job list
Corrected the UI of the "Asset detail" pages across the app
Improved the security of the app
Fixed a bug that caused the app to stall while displaying the job list
Corrected the UI of the "Asset detail" pages across the app
Improved the security of the app
1.21.2
Aug 2, 2021
You can now "Transfer a job" to a co-worker. You can also select a Standard Job when creating a Follow On Job. Fixed a bug that caused an 'unknown error’ to appear when searching for an asset with ‘null’ in ‘obsolete’ or ‘not available' fields. Fixed a bug that caused a Job Completion to fail when fault code was not mandatory. Corrected UI so that the "Add attachment" button could be fully visible.
1.20.1
May 7, 2021
This hotfix release fixed a bug that affected the fault code whereby if the fault code is not mandatory and it is not entered by the user, the system failed to complete the job.
1.20
Apr 22, 2021
You can now create a work order from a standard job.
Attachments: fixed a few issues such as attachment order and UI inconsistencies.
Attachments: fixed a few issues such as attachment order and UI inconsistencies.
1.19
Mar 26, 2021
You can now create a follow on job from an existing job and decide to assign it to yourself or send the job to the job pool. When assigned to self, the follow on job will appear in "Your Jobs".
Fixed a bug that allowed you to create a job against an obsolete/not available for WO asset(s).
Reviewed and adjusted inconsistencies in the route sheet functionality
Fixed a bug that allowed you to create a job against an obsolete/not available for WO asset(s).
Reviewed and adjusted inconsistencies in the route sheet functionality
1.18
Mar 18, 2021
Now the administrator of Agility can configure the application through web browser access to display or hide features within Available Jobs, Issue and Return parts and Search Assets, or turn on and off functionalities such as Add a co-worker, Add time manually, Create a new job and Create a request. Through the configurability admin portal it is now possible to configure the display of the asset, the default job sort order as well as available jobs default search criteria.
1.17
Dec 16, 2020
Now the user is able to see the "Scheduled date" and "Start date" directly from the job card without having to tap on it.
Now the user is able to see the "Start date" directly from the available job card without having to tap on it.
Fixed various bugs.
Now the user is able to see the "Start date" directly from the available job card without having to tap on it.
Fixed various bugs.
1.16.1
Nov 4, 2020
Sort your jobs by Scheduled Jobs
Prevent app from crashing when using barcode scanner
Measure and Improve the performance of the status change action
Prevent app from crashing when using barcode scanner
Measure and Improve the performance of the status change action
1.16
Oct 26, 2020
You are now able to sort the available Jobs by different parameters.
You are now able to sort your list of jobs using parameters such as response date, start date, due date, scheduled date, priority, job ID, status, description, asset, job type, and location. Stop job completion if attached route sheet is not completed. You can no longer process route sheet items if job is not in "Active" status. Search through route sheet items either by entering keywords or scanning an assets barcode. The height of the container for adding a message to a co-worker is now responsive
Fixed seven bugs
You are now able to sort your list of jobs using parameters such as response date, start date, due date, scheduled date, priority, job ID, status, description, asset, job type, and location. Stop job completion if attached route sheet is not completed. You can no longer process route sheet items if job is not in "Active" status. Search through route sheet items either by entering keywords or scanning an assets barcode. The height of the container for adding a message to a co-worker is now responsive
Fixed seven bugs
1.15
Sep 29, 2020
If you need help with one of your jobs, you can now request a colleague to assist you by sending a request in the form of a notification. Your colleague has the option to accept or reject the Request, and you will receive a notification back informing you of their decision. At any time you can see the status of a request with the option to withdraw, re-send or send another request.
1.14.1
Jul 17, 2020
Minor release. Bug fixes for issues related with logging in and add a co-worker.
1.14
Jul 6, 2020
Add co-workers time.
If a co-worker has worked with you on a job, you are now able to add their labour time manually. You can see this new function on the actions tab on any job in the 'Your jobs' list.
Asset view actions
From the Asset Detail View, you can now create a new job or request.
Several bug fixes
If a co-worker has worked with you on a job, you are now able to add their labour time manually. You can see this new function on the actions tab on any job in the 'Your jobs' list.
Asset view actions
From the Asset Detail View, you can now create a new job or request.
Several bug fixes
1.13
May 20, 2020
Find an asset by scanning a barcode.
Search for an asset using keywords or selecting from a variety of filters.
See the details about an asset including any attachments and its job history.
Several bug fixes.
Search for an asset using keywords or selecting from a variety of filters.
See the details about an asset including any attachments and its job history.
Several bug fixes.
1.12
Mar 27, 2020
Planned parts / kit of parts
- View a list of planned parts for a job
- View the list of parts within a kit for a job
- View which planned parts are available and where
- Issue parts from a kit
- Issue planned parts
Miscellaneous
- Added confirmation step before accepting/rejecting a job
- Added the caller name field on the job details page
- Amended job card to show asset name
- View job detail for available jobs
Bug Fixes / Tweaks
- Fixed a bug that caused the keyboard to remain on screen after logging in
- Fixed a bug that caused the PIN to appear on the left side of the screen
- Fixed a bug that caused the "Add to your jobs" button to remain after changing tabs
- View a list of planned parts for a job
- View the list of parts within a kit for a job
- View which planned parts are available and where
- Issue parts from a kit
- Issue planned parts
Miscellaneous
- Added confirmation step before accepting/rejecting a job
- Added the caller name field on the job details page
- Amended job card to show asset name
- View job detail for available jobs
Bug Fixes / Tweaks
- Fixed a bug that caused the keyboard to remain on screen after logging in
- Fixed a bug that caused the PIN to appear on the left side of the screen
- Fixed a bug that caused the "Add to your jobs" button to remain after changing tabs
1.11
Jan 24, 2020
Issue and return parts for jobs
- Search for parts using the part ID, name or bin location
- Filter your search to specific Stores
- Enter a specific quantity or use the +/- buttons to quickly increment values
- Scan a barcode to quickly find a part
Miscellaneous
- Added a configuration option to disable the job completion form. Completion comments and fault codes can now be populated through checklists.
- Improved performance of locations list for available jobs.
Bug fixes
- Fixed a bug that caused the app to crash on PIN entry for some users.
- Search for parts using the part ID, name or bin location
- Filter your search to specific Stores
- Enter a specific quantity or use the +/- buttons to quickly increment values
- Scan a barcode to quickly find a part
Miscellaneous
- Added a configuration option to disable the job completion form. Completion comments and fault codes can now be populated through checklists.
- Improved performance of locations list for available jobs.
Bug fixes
- Fixed a bug that caused the app to crash on PIN entry for some users.
Agility FAQ
Click here to learn how to download Agility in restricted country or region.
Check the following list to see the minimum requirements of Agility.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
