Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Lansing BWL Outage Center Screenshots

iPhone

About Lansing BWL Outage Center

Report your power outage, check on the power status of your home and get a restoration estimate all from the new Lansing Board of Water & Light mobile app. View the interactive outage map to see where outages are located in the BWL service territory and how many customers are being affected. Follow along on the latest Twitter updates from the News Updates feature. Customers can also easily update their contact information from the app.

Features:
- Securely log-in to view properties associated with your account number
- See where outages are and how many customers are affected on interactive outage map
- Report power outages
- Check on power status
- Get restoration estimates
- Search for addresses to see if they’re in an outage area
- Follow social media postings by the BWL
- Read weather alerts
- Update contact information, including phone number and email address
- Contact the BWL

Download the BWL app today!

What's New in the Latest Version 3.0.5

Last updated on Aug 13, 2021

Old Versions

The latest version includes improvements and bug fixes to enhance the customer experience.

Version History

3.0.5

Aug 13, 2021

The latest version includes improvements and bug fixes to enhance the customer experience.

3.0.4

Apr 29, 2021

The latest version includes improvements and bug fixes to enhance the customer experience.

3.0.3

Feb 8, 2021

The new BWL Outage App replaces the existing BWL Outage App, and has an updated look and feel for both mobile and web interfaces. It streamlines the outage reporting process, while tightly integrating with the backend outage management system on a more reliable infrastructure.

3.0.2

Mar 16, 2019

Stability release

3.0.1

Mar 12, 2019

New GridVu outage map and stability release.

2.0.5

Oct 20, 2018

Stability Release

2.0.3

Sep 11, 2017

Reliability release

2.0.2

Aug 2, 2017

Stability release

2.0.0

Oct 28, 2016

- Outage block details are in a pop-up rather than a separate page
- The color of the house denotes the power status, as shown in legend
- Currently selected address indicated by blue icon
- Location dropdown box is sorted in numerical order for easier selection

1.3.1

Aug 7, 2016

Misc bug fixes

1.3.0

Jul 6, 2016

Misc updates

1.2.0

Dec 21, 2015

Secondary login using a billing account number

1.1.0

Nov 18, 2015

- Added Release button to outage map
- Added numeric keyboard for log in numeric entries
- Bug fixes and performance improvements