Ticket to Okdesk
Free
0.74.0for iPhone, iPad and more
Age Rating
Ticket to Okdesk Screenshots
About Ticket to Okdesk
Okdesk Ticket mobile application is your personal, advanced and easy way to interact with a service company or support 24/7.
Try it and see how simple communication with support can be!
Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.
Okdesk Ticket app allows you to:
- Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support
- Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text)
- Monitor the status of your tickets
- Attach files and photos of "malfunction" directly from your smartphone
- Confirm the completion of a ticket or return it for correction
- Rate the work of support team
- Be aware of all the major changes related to your ticket
We make Okdesk so that service companies and units could provide advanced world-class support!
Try it and see how simple communication with support can be!
Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.
Okdesk Ticket app allows you to:
- Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support
- Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text)
- Monitor the status of your tickets
- Attach files and photos of "malfunction" directly from your smartphone
- Confirm the completion of a ticket or return it for correction
- Rate the work of support team
- Be aware of all the major changes related to your ticket
We make Okdesk so that service companies and units could provide advanced world-class support!
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What's New in the Latest Version 0.74.0
Last updated on May 2, 2024
Old Versions
- Performance improvements
Show More
Version History
0.74.0
May 2, 2024
- Performance improvements
0.73.0
Apr 8, 2024
- Performance improvements
0.72.0
Dec 18, 2023
- Added search for tickets by QR code
0.71.0
Nov 9, 2023
- Performance improvements
0.70.0
Sep 6, 2023
- Performance improvements
0.69.0
Aug 31, 2023
- Added search and filtering of the tickets list
0.68.0
Aug 9, 2023
- Performance improvements
0.67.0
Jun 1, 2023
- Performance improvements
0.65.0
May 4, 2023
- Performance improvements
0.64.0
Mar 30, 2023
- Performance improvements
0.63.0
Mar 25, 2023
- Added support for hierarchical price lists
0.62.0
Jan 30, 2023
- Added order priorities defined for specific clients
0.61.0
Dec 1, 2022
- Performance improvements
0.60.0
Nov 7, 2022
- Performance improvements
0.59.0
Oct 7, 2022
- Performance improvements
0.58.1
Sep 12, 2022
- Performance improvements
0.57.0
Aug 25, 2022
- Added issue types hierarchy
0.56.0
Jul 26, 2022
- Added equipments hierarchy
0.55.0
Jul 6, 2022
- Performance improvements
0.54.0
May 18, 2022
- Performance improvements
0.53.0
May 5, 2022
- Performance improvements
0.52.3
Apr 21, 2022
- Performance improvements
0.51.0
Apr 14, 2022
- Performance improvements
0.50.0
Mar 14, 2022
- Performance improvements
0.49.0
Jan 24, 2022
- Added sorting tickets by planned response time
Ticket to Okdesk FAQ
Click here to learn how to download Ticket to Okdesk in restricted country or region.
Check the following list to see the minimum requirements of Ticket to Okdesk.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Ticket to Okdesk supports English, Romanian, Russian, Spanish, Ukrainian
