Connect Associate
Free
1.6.4for iPhone, iPad and more
6.3
21 Ratings
FirstService Residential
Developer
25.2 MB
Size
Oct 10, 2023
Update Date
Business
Category
4+
Age Rating
Age Rating
Connect Associate Screenshots
About Connect Associate
**The FirstService Residential Connect Mobile application is for use by employees only.**
FirstService Residential Connect Mobile makes it easy for associates to perform common job functions while being away from their computer using an interface that is both elegant and practical. FirstService Residential Connect Mobile users can work with the following modules: calendars, violations, work orders, arch mods, tasks, property notes, units, maps, call logs, documents, communication tools, and quick links. FirstService Residential Connect Mobile allows associates to stay connected with their community and their residents at all times.
Continued use of GPS running in the background can dramatically decrease battery life.
FirstService Residential Connect Mobile makes it easy for associates to perform common job functions while being away from their computer using an interface that is both elegant and practical. FirstService Residential Connect Mobile users can work with the following modules: calendars, violations, work orders, arch mods, tasks, property notes, units, maps, call logs, documents, communication tools, and quick links. FirstService Residential Connect Mobile allows associates to stay connected with their community and their residents at all times.
Continued use of GPS running in the background can dramatically decrease battery life.
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What's New in the Latest Version 1.6.4
Last updated on Oct 10, 2023
Old Versions
-Single sign-on (SSO) and multi-factor authentication (MFA) – Users will now utilize their email address and password to log in.
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Version History
1.6.4
Oct 10, 2023
-Single sign-on (SSO) and multi-factor authentication (MFA) – Users will now utilize their email address and password to log in.
1.6.3
Apr 26, 2023
Bug fixes in Violations Module
1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App.
2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.
1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App.
2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.
1.6.2
Apr 26, 2023
Bug fixes in Violations Module
1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App.
2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.
1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App.
2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.
1.6.1
Feb 9, 2023
Bug fixes
1. App crashes fixed when accessing Unit Information
2. Camera and Photo Library unresponsiveness issues resolved (not all device models affected)
3. Fixes and improvements to Documents
4. Filtering/Sorting issues corrected for Work Orders
1. App crashes fixed when accessing Unit Information
2. Camera and Photo Library unresponsiveness issues resolved (not all device models affected)
3. Fixes and improvements to Documents
4. Filtering/Sorting issues corrected for Work Orders
1.5.17
Apr 22, 2021
- Fixed a bug where work orders were not properly updating.
1.5.16
Dec 8, 2020
- Fixed an issue with some December 2020 Violation Compliance Dates updating to 2021 incorrectly
1.5.15
Apr 24, 2020
- Fixed another crash that appears on iOS 13 devices.
1.5.14
Mar 7, 2020
- Work Order categories are now filtered by property
- Fixed search lag in Unit modules
- Fixed bugs and crashes on iOS 13 devices
- Fixed search lag in Unit modules
- Fixed bugs and crashes on iOS 13 devices
1.5.10
Mar 26, 2019
Various bug fixes and stability improvements.
1.5.8
Oct 10, 2018
- Fixed an issue where the Violation list position is lost after creating a new Violation.
1.5.7
May 29, 2018
- Fixed an issue blocking camera operations on an iPhone X
1.5.6
May 23, 2018
- Various stability improvements and bug fixes.
1.5.4
Apr 20, 2018
- Full Support for iPhone X
- Minor stability improvements
- Minor stability improvements
1.5.1
Jan 1, 2018
- Minor improvements
1.5.0
Dec 16, 2017
- Introducing full native support for iPads
- Numerous stability improvements
- Renamed Property Notes to Customer Care Notes
- and a lot more!
- Numerous stability improvements
- Renamed Property Notes to Customer Care Notes
- and a lot more!
1.4.10
Aug 7, 2017
General bug fixes and stability improvements
1.4.6
Jul 7, 2017
FSRConnect has been rebranded FirstService Residential Connect.
1.4.5
Jun 23, 2017
- Improved usability within Call Logs
- Corrected an issue where Violations may show no photos even though they have photos
- Corrected an issue where Violations may show no photos even though they have photos
1.4.3
Mar 23, 2017
- fixed a crash with the camera
- fixed a crash with selecting next action in violations
- fixed a crash with searching
- fixed a crash with selecting next action in violations
- fixed a crash with searching
1.4.2
Mar 11, 2017
- Fixed a few issues with the new camera functionality (manual exposure, landscape rotation, and delayed zooming)
- Fixed an issue with Violation Fine Sequence rules pulling the wrong fine amount
- Property Notes now have filtering options (All, Active, Expired, and Future)
- Also includes some other minor bug fixes and improvements
- Fixed an issue with Violation Fine Sequence rules pulling the wrong fine amount
- Property Notes now have filtering options (All, Active, Expired, and Future)
- Also includes some other minor bug fixes and improvements
1.4.0
Feb 14, 2017
- Taking photos in Violations is now much easier
- Last Inspection Date can now update automatically when adding Comments or Notes in Violations
- Arch Mod history is now directly available through Violations
- Move In Day is now displayed in Violations
- Violations will now warn you if the Last Inspection Date is before the Move In Day
- Units with Board Members will now be identified in Violations
- Board Members now have a separate module for easy contact
- And a lot more…
- Last Inspection Date can now update automatically when adding Comments or Notes in Violations
- Arch Mod history is now directly available through Violations
- Move In Day is now displayed in Violations
- Violations will now warn you if the Last Inspection Date is before the Move In Day
- Units with Board Members will now be identified in Violations
- Board Members now have a separate module for easy contact
- And a lot more…
1.3.7
Dec 19, 2016
- Critical fix for offline mode where some users may have experienced a loss of data and pictures
- Property Notes can now be saved while working in Offline Mode
- Offline Mode now handles user permissions
- Property Notes can now be saved while working in Offline Mode
- Offline Mode now handles user permissions
1.3.5
Nov 30, 2016
- Major improvements to Offline Mode stabilizing the app when working in areas with inconsistent cell service
- Fixed a bug that lead to the selection of the wrong unit when creating new violations
- Fixed a bug that lead to the app crashing while zooming in taking photos
- Added the ability to quickly view only units that have Open violations
See Yammer for full release notes for the 18 changes in this version!
- Fixed a bug that lead to the selection of the wrong unit when creating new violations
- Fixed a bug that lead to the app crashing while zooming in taking photos
- Added the ability to quickly view only units that have Open violations
See Yammer for full release notes for the 18 changes in this version!
1.3.0
Oct 13, 2016
Our biggest update yet with major improvements to Offline Mode and the syncing process including:
- A persistent count of how many records have been created and stored on the device awaiting a sync back to desktop Connect
- Stabilization of the offline experience by adding a warning when a high volume of records or photos have been stored on the device with a recommendation to enable WiFi Sync Only Mode
- Proper validation in all offline capable modules to ensure all records created and edited offline can successfully sync back to Connect
In addition, we have added an efficiency to Violations and Work Orders photo capture, improved handling of long addresses, and addressed some bugs.
- A persistent count of how many records have been created and stored on the device awaiting a sync back to desktop Connect
- Stabilization of the offline experience by adding a warning when a high volume of records or photos have been stored on the device with a recommendation to enable WiFi Sync Only Mode
- Proper validation in all offline capable modules to ensure all records created and edited offline can successfully sync back to Connect
In addition, we have added an efficiency to Violations and Work Orders photo capture, improved handling of long addresses, and addressed some bugs.
1.2.3
Jul 26, 2016
- Improved: Offline mode is now more user friendly with the following changes (a non-obtrusive banner across the top of the app indicating that the user is offline, disabling of modules that do not support offline mode, and the removal of error messages when creating new records offline).
- Fixed: A scenario where the save button is disabled when adding a new Property Note
- Fixed: A scenario where properties are not cleared from the device when deselected
- Fixed: A scenario where users still experience the error message "Error Invalid or Expired Token”
- Fixed: A scenario where where properties are missing when a user logs out and then logs back in
- Fixed: A scenario where the Violations module is stuck "Loading Photos”
- Fixed: A scenario where tapping Action in the Violations module may lead to a crash
- Fixed: A scenario where residents are intermittently not displayed
- Fixed: A scenario where capturing a photo in the Work Orders module will lead to a missing thumbnail image
- Fixed: A scenario where the save button is disabled when adding a new Property Note
- Fixed: A scenario where properties are not cleared from the device when deselected
- Fixed: A scenario where users still experience the error message "Error Invalid or Expired Token”
- Fixed: A scenario where where properties are missing when a user logs out and then logs back in
- Fixed: A scenario where the Violations module is stuck "Loading Photos”
- Fixed: A scenario where tapping Action in the Violations module may lead to a crash
- Fixed: A scenario where residents are intermittently not displayed
- Fixed: A scenario where capturing a photo in the Work Orders module will lead to a missing thumbnail image
Connect Associate FAQ
Click here to learn how to download Connect Associate in restricted country or region.
Check the following list to see the minimum requirements of Connect Associate.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Connect Associate supports English
