Cytracom Mobile
Free
23.25for iPhone, iPad and more
Age Rating
Cytracom Mobile Screenshots
About Cytracom Mobile
Bring your business line with you, wherever you are! Cytracom Mobile brings the power of our cloud-based UCaaS communication platform to your iOS Device. Simply log in with your Cytracom account credentials and start connecting.
TAKE CONTROL OF YOUR PHONE CALLS
- Make and receive business calls from your personal device.
- Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go.
CONNECT FASTER WITH BUSINESS MESSAGING
- Connect with people in their favorite way - through text - all from your business line.
- Collaborate with teammates using Rooms and Direct Messages.
SHARED INBOXES: ONE VOICE. ONE THREAD.
- Now, customers can reach you through a single business line while your team joins forces behind the scenes.
- Collaborate privately with internal messages and mentions.
- Know which internal team members are active, and when they are viewing or responding to a Shared Inbox.
- Priority tags help you prioritize your client conversations.
CHECK VOICEMAIL AT A GLANCE
- Read your voicemails on the go with Voicemail Transcription.
- Listen to voice messages and manage your voice mailbox from anywhere.
New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.
TAKE CONTROL OF YOUR PHONE CALLS
- Make and receive business calls from your personal device.
- Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go.
CONNECT FASTER WITH BUSINESS MESSAGING
- Connect with people in their favorite way - through text - all from your business line.
- Collaborate with teammates using Rooms and Direct Messages.
SHARED INBOXES: ONE VOICE. ONE THREAD.
- Now, customers can reach you through a single business line while your team joins forces behind the scenes.
- Collaborate privately with internal messages and mentions.
- Know which internal team members are active, and when they are viewing or responding to a Shared Inbox.
- Priority tags help you prioritize your client conversations.
CHECK VOICEMAIL AT A GLANCE
- Read your voicemails on the go with Voicemail Transcription.
- Listen to voice messages and manage your voice mailbox from anywhere.
New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.
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What's New in the Latest Version 23.25
Last updated on Jun 27, 2023
Old Versions
With this release, we added verbiage in the dialing popup when the user has no connection and fixed an issue where messages did not immediately display when the app was active or backgrounded on the message thread or message list views.
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Version History
23.25
Jun 27, 2023
With this release, we added verbiage in the dialing popup when the user has no connection and fixed an issue where messages did not immediately display when the app was active or backgrounded on the message thread or message list views.
23.19
May 17, 2023
With this release, we fixed issues around the voicemail transcription display as well as a couple other minor issues.
23.14(2)
Apr 12, 2023
With this release, we added additional messages when a connection is not available which will automatically dismiss when connection is established. Users can now log out of the app a network or internet connection is not available. We also fixed an issue where if a user was assigned to multiple shared inboxes only the first shared inbox would display, and an issue where the iPad app would crash when attempting to change the From number in a new Shared Inbox conversation.
23.9.1
Apr 1, 2023
Fixed an issue with the dial pad on larger devices.
23.9
Mar 2, 2023
Fix another login edge case
23.8
Feb 25, 2023
Fixed a few edge cases related to being logged out.
23.6
Feb 14, 2023
With this release, we added a banner message to notify the user if they are not connected to a network or internet connection. In addition, we fixed an issue where voicemail transcriptions would only display one line of text until the user expanded the voicemail and an issue where when attempting to play a voicemail, the speaker button would intermittently not display as an option.
22.50
Dec 12, 2022
Fixed an issue that could prevent call history from loading.
22.49
Dec 8, 2022
With this release, we added the contact type (such as mobile, home, etc.) to the dialpad so that users know which number they are calling in the event one contact has multiple numbers.
We also fixed an issue where the mobile app would automatically sign out in some cases and an issue where the app would crash on launch on iPad.
We also fixed an issue where the mobile app would automatically sign out in some cases and an issue where the app would crash on launch on iPad.
22.45
Nov 17, 2022
With this release, we have added the ability for users to log in using the biometric authentication (such as Face ID or passcode) enabled for the device. Biometric authentication for the Cytracom app can be enabled or disabled by tapping the three dots in the top left corner to access the Preferences screen. Users who have biometric authentication enabled still have the option to log in using their username and password.
We also added an "Unable to Connect" error message to the login screen if a network is not available and fixed a few display issues in Call History.
We also added an "Unable to Connect" error message to the login screen if a network is not available and fixed a few display issues in Call History.
22.40
Oct 19, 2022
With this release, we made several fixes and usability enhancements to voicemail, including better playback, callback, searching, and sharing.
Fixed an issue where upon a new app install, it appeared that a ringtone was not selected.
Fixed an issue where when device contacts were allowed, some contacts would display out of order or were duplicated.
Fixed an issue where when scrolling up to view older messages within a Shared Inbox thread, the thread would jump back to the most recent message when fetching the older messages.
Fixed an issue where upon a new app install, it appeared that a ringtone was not selected.
Fixed an issue where when device contacts were allowed, some contacts would display out of order or were duplicated.
Fixed an issue where when scrolling up to view older messages within a Shared Inbox thread, the thread would jump back to the most recent message when fetching the older messages.
22.38
Sep 20, 2022
With this release we fixed an issue where some contacts were not in the correct order in the Contact list and an issue where the Call History search entry box did not clear after search results were cleared. In addition, we also made some branding updates.
22.34.1
Aug 30, 2022
Fixed an issue that caused the app to crash when listening to voicemails
22.34
Aug 30, 2022
With this release, we fixed issues that caused the app to crash in certain circumstances as well as an issue where if a device contact had several numbers that the contact details screen could not display on one screen, the screen would not scroll to allow all numbers to be viewed.
22.32
Aug 17, 2022
With this release, we have added a status icon to outgoing Business Messaging messages which will display next to the time stamp. If a message fails to be delivered, a failed status will display underneath the message text. We have also added the ability to send SMS messages to 911, 988, and 5-6 digit short codes.
In addition, we fixed several issues including:
- if a device went to sleep with the Cytracom app open, no message notifications were received and message threads did not update
- The logout button did not appear to log the user out of the app if the app was reopened
In addition, we fixed several issues including:
- if a device went to sleep with the Cytracom app open, no message notifications were received and message threads did not update
- The logout button did not appear to log the user out of the app if the app was reopened
22.28
Jul 15, 2022
With this release, we added the caller's name to the active call screen if saved in contacts or a name is returned from the carrier. In addition, we fixed an issue where the app did not retain the last selected ringtone after logging out.
22.23
Jun 8, 2022
Fixed an issue where deleted voicemails would not be removed from the voicemail list until the screen was refreshed.
22.21
May 26, 2022
With this release, we fixed several issues within Business Messaging:
- main message threads would not scroll smoothly
- when long pressing a message within a shared messaging thread, the menu displayed without any options to select however if no options exist for the message type, a menu will not display when long pressing the message
- message text did not update after editing a message with an attachment within a message thread
In addition, we fixed an issue where the app would crash in certain scenarios and an issue where when viewing a new voicemail on the Voicemail screen, a new voicemail would immediately snap shut after expanding before the voicemail could be played
- main message threads would not scroll smoothly
- when long pressing a message within a shared messaging thread, the menu displayed without any options to select however if no options exist for the message type, a menu will not display when long pressing the message
- message text did not update after editing a message with an attachment within a message thread
In addition, we fixed an issue where the app would crash in certain scenarios and an issue where when viewing a new voicemail on the Voicemail screen, a new voicemail would immediately snap shut after expanding before the voicemail could be played
22.18
May 6, 2022
With this release, we fixed an issue where Shared Inbox threads were duplicated in the messages list and an issue where the app would crash when using Shared Inboxes.
22.16
Apr 19, 2022
With this release, we fixed an issue in Business Messaging where the date label was missing for newly created messages and replaced the thread count with the last message date when viewing the messages list.
22.13.1
Apr 6, 2022
With this release, we fixed an issue where Shared Inbox message threads failed to load and an issue where incorrect results displayed in Call History search.
22.11
Mar 18, 2022
With this release, we fixed an issue where the voicemail list did not load properly and an issue where updated profile pics did not display until the app was closed and relaunched.
22.10
Mar 11, 2022
With this release, we fixed an issue where when a voicemail was left by a user on the Desktop app, no voicemail notification was received on the iOS app and an issue where users could not add extensions or contacts while creating a new room in Business Messaging.
22.9
Mar 2, 2022
With this release, we removed the View and Delete options when long pressing a voicemail notification. We also fixed an issue where if a user deleted a voicemail, the voicemail was not removed from the voicemail list until the page was refreshed.
22.7
Feb 23, 2022
Fixed an issue where an empty screen briefly displayed upon launching the app for the first time.
Cytracom Mobile FAQ
Click here to learn how to download Cytracom Mobile in restricted country or region.
Check the following list to see the minimum requirements of Cytracom Mobile.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Cytracom Mobile supports English
