NEC Business ConneCT Agent
Gratis
1.0.10for iPhone, iPad and more
3.9
1 Ratings
NEC Nederland B.V.
Developer
112,7 MB
Size
Jan 12, 2023
Update Date
Productivity
Category
4+
Age Rating
Age Rating
NEC Business ConneCT Agent Screenshots
About NEC Business ConneCT Agent
With the NEC BCT Agent App a Business ConneCT Contact Center Agent can login and control their Ready/Not-Ready state from an iPhone or an iPad. Agents can make themselves available to receive customer calls on their mobile phone from anywhere on the mobile network.
Business ConneCT integrates with NEC’s VoIP platforms UNIVERGE SV9500, SV9300, SV9100 and SIP@NET/iS3000.
Features and Benefits:
• Login and logout as BCT Agent
• Select Ready or Not-Ready and choose from different Not-ready states
• Intuitive and easy-to-use User Interface
• Works with iOS version 8 and higher
• Works with BCT Server version 9 and higher
• Group selection works with BCT Server version 12 and higher
• Password complexity enforcement support for BCT Server version 12.3 and higher
Important: NEC Business ConneCT is designed for enterprise communications deployments and requires a NEC communications infrastructure and associated licenses installed. A Softphone, Mobile Extension, SMA, Forced on PBX or other FMC solution is required to be able to receive contact center calls on a Smart Phone. Ask your NEC representative for more details.
Note:
This application requires a network connection for data exchange with the BCT Infrastructure. Using 3G/4G mobile data network may lead to charges from your provider. Network providers can offer in most cases an unlimited data plan to save you money otherwise you may find yourself charged for data overuse. NEC will not be held liable for any charges, fees or liability imposed by your carrier for use of data over 3G/4G caused by this application.
You agree to verify your carrier's network restrictions and costs prior to any use of this application.
Business ConneCT integrates with NEC’s VoIP platforms UNIVERGE SV9500, SV9300, SV9100 and SIP@NET/iS3000.
Features and Benefits:
• Login and logout as BCT Agent
• Select Ready or Not-Ready and choose from different Not-ready states
• Intuitive and easy-to-use User Interface
• Works with iOS version 8 and higher
• Works with BCT Server version 9 and higher
• Group selection works with BCT Server version 12 and higher
• Password complexity enforcement support for BCT Server version 12.3 and higher
Important: NEC Business ConneCT is designed for enterprise communications deployments and requires a NEC communications infrastructure and associated licenses installed. A Softphone, Mobile Extension, SMA, Forced on PBX or other FMC solution is required to be able to receive contact center calls on a Smart Phone. Ask your NEC representative for more details.
Note:
This application requires a network connection for data exchange with the BCT Infrastructure. Using 3G/4G mobile data network may lead to charges from your provider. Network providers can offer in most cases an unlimited data plan to save you money otherwise you may find yourself charged for data overuse. NEC will not be held liable for any charges, fees or liability imposed by your carrier for use of data over 3G/4G caused by this application.
You agree to verify your carrier's network restrictions and costs prior to any use of this application.
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Was ist neu in der neuesten Version 1.0.10
Last updated on Jan 12, 2023
Alte Versionen
Added password complexity enforcement support.
- BCT 12.3 or later can enforce password complexity
- When enforced and the current password is not complex enough, the BCT Agent App will ask to enter a new password according to the complexity rules.
- BCT 12.3 or later can enforce password complexity
- When enforced and the current password is not complex enough, the BCT Agent App will ask to enter a new password according to the complexity rules.
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Version History
1.0.10
Jan 12, 2023
Added password complexity enforcement support.
- BCT 12.3 or later can enforce password complexity
- When enforced and the current password is not complex enough, the BCT Agent App will ask to enter a new password according to the complexity rules.
- BCT 12.3 or later can enforce password complexity
- When enforced and the current password is not complex enough, the BCT Agent App will ask to enter a new password according to the complexity rules.
1.0.9
Feb 15, 2022
Support of Dark Mode.
1.0.8
Nov 3, 2021
The max logon time is increased from 100 to 200 hours.
1.0.7
Apr 1, 2021
Added feature Group selection.
When flexible the agent can switch him-/herself in or out a group using the App.
BCT 12 or later is required for the group selection functionality.
When flexible the agent can switch him-/herself in or out a group using the App.
BCT 12 or later is required for the group selection functionality.
1.0.6
Apr 23, 2019
Added feature Max login hours in the settings menu.
The set value will overrule the fixed 8 hours.
The set value will overrule the fixed 8 hours.
1.0.5
Feb 23, 2018
German text improvements
1.0.4
Feb 5, 2018
Support iPad and landscape mode.
Logout confirmation.
Logout confirmation.
1.0.3
Nov 8, 2017
Minor issue solved found in system test.
1.0.2
Sep 5, 2017
Minor issues solved
1.0.0
Aug 22, 2017
NEC Business ConneCT Agent FAQ
Klicken Sie hier, um zu erfahren, wie Sie NEC Business ConneCT Agent in eingeschränkten Ländern oder Regionen herunterladen können.
Überprüfen Sie die folgende Liste, um die Mindestanforderungen von NEC Business ConneCT Agent zu sehen.
iPhone
Erfordert iOS 8.0 oder neuer.
iPad
Erfordert iPadOS 8.0 oder neuer.
iPod touch
Erfordert iOS 8.0 oder neuer.
NEC Business ConneCT Agent unterstützt Deutsch, Englisch, Niederländisch