Touring Assist
Priority breakdown assistance
Gratis
6.1for iPhone, iPod touch
Age Rating
Touring Assist Screenshots
About Touring Assist
Got a problem or emergency on the road? Get help immediately from Touring. The Touring Assist app gives you fast, personalized service for all your vehicles (car, motorcycle, bicycle).
We welcome everybody! We are there for our members and even for non-Touring members.
Find out more about this unique tool now and take advantage of its many features:
Enjoy priority assistance across Belgium, day and night
Manage your fleet of vehicles, whether two wheels or four
Alert your nearest and dearest quickly and easily if you have a problem
Benefit from Touring’s safety advice
Indicate your exact position quickly with the built-in geolocation tool
Forgot to use the app and currently in an assistance? Used your mobile to call us? Download the app now and we can show your file status right away! When you register the mobile number you used to call us, we will ask you to validate it and we will show your status updates!
Tech Support E-mail: assist.ios@touring.be
We welcome everybody! We are there for our members and even for non-Touring members.
Find out more about this unique tool now and take advantage of its many features:
Enjoy priority assistance across Belgium, day and night
Manage your fleet of vehicles, whether two wheels or four
Alert your nearest and dearest quickly and easily if you have a problem
Benefit from Touring’s safety advice
Indicate your exact position quickly with the built-in geolocation tool
Forgot to use the app and currently in an assistance? Used your mobile to call us? Download the app now and we can show your file status right away! When you register the mobile number you used to call us, we will ask you to validate it and we will show your status updates!
Tech Support E-mail: assist.ios@touring.be
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Was ist neu in der neuesten Version 6.1
Last updated on Jun 28, 2022
Alte Versionen
- Better localization
- Breakdown description for motos and bikes
- Bug fixes and ameliorations
- Breakdown description for motos and bikes
- Bug fixes and ameliorations
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Version History
6.1
Jun 28, 2022
- Better localization
- Breakdown description for motos and bikes
- Bug fixes and ameliorations
- Breakdown description for motos and bikes
- Bug fixes and ameliorations
6.0.1
Mar 31, 2022
- Better localization
- Bug fixes and ameliorations
- Bug fixes and ameliorations
6.0
Apr 26, 2021
- Better patrolman follow-up via Smartview, with future abroad follow-up
- Bug fixes and ameliorations
- Bug fixes and ameliorations
5.0.3
Jan 18, 2021
- Bug fixes and enhancements
5.0.2
Dec 14, 2020
- Bug fixes in vehicle management
5.0.1
Oct 30, 2020
- iPhone 12 compatibility
5.0
Oct 26, 2020
- Technical update
- Compatible IOS 14
- Connection with Apple Id
- Compatible IOS 14
- Connection with Apple Id
4.0
Jun 25, 2020
Main page (map) includes now
- Touring Mobilis traffic info
- Route planner
- Touring Mobilis traffic info
- Route planner
3.3
Jan 27, 2020
Login with Itsme
Login with sms
Login with Google account
Overall enhancements.
Bug fixes
Login with sms
Login with Google account
Overall enhancements.
Bug fixes
3.1
Jun 3, 2019
Check the mission reports on your vehicles
Enter your requests Fly Zen
Visualize the history of received notifications
Overall enhancements.
Bug fixes
Enter your requests Fly Zen
Visualize the history of received notifications
Overall enhancements.
Bug fixes
3.0.2
Feb 1, 2019
In this latest version of Touring Assist introduces the Smart Breakdown Assistant that will guide you through easy questions understanding better your breakdown situation.
The Smart Breakdown Assistant will arrange the best option to help you out, by sending you right away the right assistance vehicle or by providing you professional advice.
Depending on your breakdown situation the Smart Breakdown Assistant will decide to forward your request directly to our technicians network or connect you to a call operator for further questions.
In order that our customers will never be stuck at any point, at any step they can always connect to our call operators that will see all digital details on their screen while completing it with you on the phone when needed.
Once your assistance is submitted, follow the progress thanks to our detailed status view and see the technician arriving on the map.
Also at this stage, at any time use the app to connect to our call operators when needed, like this we hope to offer you at all time the best of both worlds, digital and human!
The Smart Breakdown Assistant will arrange the best option to help you out, by sending you right away the right assistance vehicle or by providing you professional advice.
Depending on your breakdown situation the Smart Breakdown Assistant will decide to forward your request directly to our technicians network or connect you to a call operator for further questions.
In order that our customers will never be stuck at any point, at any step they can always connect to our call operators that will see all digital details on their screen while completing it with you on the phone when needed.
Once your assistance is submitted, follow the progress thanks to our detailed status view and see the technician arriving on the map.
Also at this stage, at any time use the app to connect to our call operators when needed, like this we hope to offer you at all time the best of both worlds, digital and human!
3.0.1
Jan 23, 2019
In this latest version of Touring Assist introduces the Smart Breakdown Assistant that will guide you through easy questions understanding better your breakdown situation.
The Smart Breakdown Assistant will arrange the best option to help you out, by sending you right away the right assistance vehicle or by providing you professional advice.
Depending on your breakdown situation the Smart Breakdown Assistant will decide to forward your request directly to our technicians network or connect you to a call operator for further questions.
In order that our customers will never be stuck at any point, at any step they can always connect to our call operators that will see all digital details on their screen while completing it with you on the phone when needed.
Once your assistance is submitted, follow the progress thanks to our detailed status view and see the technician arriving on the map.
Also at this stage, at any time use the app to connect to our call operators when needed, like this we hope to offer you at all time the best of both worlds, digital and human!
The Smart Breakdown Assistant will arrange the best option to help you out, by sending you right away the right assistance vehicle or by providing you professional advice.
Depending on your breakdown situation the Smart Breakdown Assistant will decide to forward your request directly to our technicians network or connect you to a call operator for further questions.
In order that our customers will never be stuck at any point, at any step they can always connect to our call operators that will see all digital details on their screen while completing it with you on the phone when needed.
Once your assistance is submitted, follow the progress thanks to our detailed status view and see the technician arriving on the map.
Also at this stage, at any time use the app to connect to our call operators when needed, like this we hope to offer you at all time the best of both worlds, digital and human!
3.0
Dec 7, 2018
In this latest version of Touring Assist introduces the Smart Breakdown Assistant that will guide you through easy questions understanding better your breakdown situation.
The Smart Breakdown Assistant will arrange the best option to help you out, by sending you right away the right assistance vehicle or by providing you professional advice.
Depending on your breakdown situation the Smart Breakdown Assistant will decide to forward your request directly to our technicians network or connect you to a call operator for further questions.
In order that our customers will never be stuck at any point, at any step they can always connect to our call operators that will see all digital details on their screen while completing it with you on the phone when needed.
Once your assistance is submitted, follow the progress thanks to our detailed status view and see the technician arriving on the map.
Also at this stage, at any time use the app to connect to our call operators when needed, like this we hope to offer you at all time the best of both worlds, digital and human!
The Smart Breakdown Assistant will arrange the best option to help you out, by sending you right away the right assistance vehicle or by providing you professional advice.
Depending on your breakdown situation the Smart Breakdown Assistant will decide to forward your request directly to our technicians network or connect you to a call operator for further questions.
In order that our customers will never be stuck at any point, at any step they can always connect to our call operators that will see all digital details on their screen while completing it with you on the phone when needed.
Once your assistance is submitted, follow the progress thanks to our detailed status view and see the technician arriving on the map.
Also at this stage, at any time use the app to connect to our call operators when needed, like this we hope to offer you at all time the best of both worlds, digital and human!
2.8.2
Nov 8, 2018
- Cancel ongoing assistance request
- Give your feedback about the app
- Receive information via push notifications
- Overall enhancements.
- Bug fixes.
- Give your feedback about the app
- Receive information via push notifications
- Overall enhancements.
- Bug fixes.
2.8.1
Oct 27, 2018
- Cancel ongoing assistance request
- Give your feedback about the app
- Receive information via push notifications
- Overall enhancements.
- Bug fixes.
- Give your feedback about the app
- Receive information via push notifications
- Overall enhancements.
- Bug fixes.
2.8
Oct 22, 2018
- Cancel ongoing assistance request
- Give your feedback about the app
- Receive information via push notifications
- Overall enhancements.
- Bug fixes.
- Give your feedback about the app
- Receive information via push notifications
- Overall enhancements.
- Bug fixes.
2.7
Jul 13, 2018
- Schedule your intervention when it suites you best
- Information about the contract linked to the vehicle
- Simplified onboarding
- Overall enhancements.
- Bug fixes.
- Information about the contract linked to the vehicle
- Simplified onboarding
- Overall enhancements.
- Bug fixes.
2.6
May 25, 2018
GDPR compliancy
2.5
Apr 20, 2018
- You request an assistance and Touring calls you
- Language selection after installation
- Add photos/videos to app support requests
- Overall enhancements.
- Bug fixes.
- Language selection after installation
- Add photos/videos to app support requests
- Overall enhancements.
- Bug fixes.
2.4.2
Feb 19, 2018
Bug fixes
2.4.1
Dec 22, 2017
Design improvment for iPhone X
2.4
Nov 30, 2017
- The agent follow up has been improved
- Support request from the app
- When waiting time is over, recall Touring
- Overall enhancements.
- Bug fixes.
- Support request from the app
- When waiting time is over, recall Touring
- Overall enhancements.
- Bug fixes.
2.3.1
Aug 31, 2017
Bug fix
2.3
Aug 21, 2017
- Take pictures and videos of the incident and the car status, they will be sent with the assistance request and will allow Touring helping you faster and better.
- The assistance follow-up has been optimized, you know the waiting time at any moment.
- Support for e-bikes and e-scooters.
- The agent follow up has been improved
- Overall enhancements.
- Bug fixes.
- The assistance follow-up has been optimized, you know the waiting time at any moment.
- Support for e-bikes and e-scooters.
- The agent follow up has been improved
- Overall enhancements.
- Bug fixes.
2.2.2
May 8, 2017
Bug fixes
Touring Assist FAQ
Klicken Sie hier, um zu erfahren, wie Sie Touring Assist in eingeschränkten Ländern oder Regionen herunterladen können.
Überprüfen Sie die folgende Liste, um die Mindestanforderungen von Touring Assist zu sehen.
iPhone
Erfordert iOS 10.0 oder neuer.
iPod touch
Erfordert iOS 10.0 oder neuer.
Touring Assist unterstützt Englisch, Französisch, Niederländisch
