18.8.0
2024-03-21
We made performance improvements and bugfixes to make your Turkcell app experience better.
18.2.0
2023-11-21
We made performance improvements and bugfixes to make your Turkcell app experience better.
18.1.1
2023-11-14
With our latest update we made buying add-on packages easier in addition to other general improvements and bugfixes.
18.1.0
2023-11-10
With our latest update we made buying add-on packages easier in addition to other general improvements and bugfixes.
18.0.1
2023-10-12
Several improvements await you in this update, featuring:
• Turkcell app is now much more! Discover award-winning services and apps of Turkcell ecosystem!
• Switching to postpaid and RaHat is now easier and faster.
• Find the closest Turkcell store easily, browse campaigns and electronics on sale.
• You can reach re-designed Reward Center from the "Rewards" section in the app sub-menu.
• We also made various interface and performance improvements.
18.0.0
2023-10-01
Several improvements await you in this update, featuring:
• Turkcell app is now much more! Discover award-winning services and apps of Turkcell ecosystem!
• Switching to postpaid and RaHat is now easier and faster.
• Find the closest Turkcell store easily, browse campaigns and electronics on sale.
• You can reach re-designed Reward Center from the "Rewards" section in the app sub-menu.
• We also made various interface and performance improvements.
17.10.0
2023-08-26
We re-designed package purchasing and contract renewal experience for our postpaid users. Easily renew your package with special online-only offers!
17.9.1
2023-08-04
We've improved performance and resolved bugs to enhance your Turkcell app experience.
17.9.0
2023-07-31
We made performance improvements and bugfixes to make your Turkcell app experience better.
17.8.0
2023-07-19
We made performance improvements and bugfixes to make your Turkcell app experience better.
17.7.1
2023-06-22
We made performance improvements and bugfixes to make your Turkcell app experience better.
17.7.0
2023-06-02
We made performance improvements and bugfixes to make your Turkcell app experience better.
17.6.0
2023-05-12
We made performance and accessibility improvements to provide a better Turkcell and Pasaj experience.
17.5.0
2023-04-27
We made performance improvements and bugfixes to make your Turkcell app experience better.
17.4.1
2023-04-13
Prepaid users without package can now purchase packages easily while on mobile network.
17.4.0
2023-04-01
We made performance improvements and bugfixes to make your Turkcell app experience better.
17.3.2
2023-03-20
• Invoice details page has been re-designed.
• You can now view and cancel your add-on packages.
• Prepaid users can now double or extend select packages they have.
• It is now possible to view and delete credit cards on Superonline.
• Our Superbox users can now freeze their subscriptions via app.
• Additional UI improvements and bug fixes.
17.3.1
2023-03-15
• Invoice details page has been re-designed.
• You can now view and cancel your add-on packages.
• Prepaid users can now double or extend select packages they have.
• It is now possible to view and delete credit cards on Superonline.
• Our Superbox users can now freeze their subscriptions via app.
• Additional UI improvements and bug fixes.
17.2.1
2023-02-11
We made performance improvements and bugfixes to make your Turkcell app experience better.
16.5.0
2022-10-13
We made performance improvements and bugfixes to make your Turkcell app experience better.
16.4.0
2022-09-23
We made performance improvements and bugfixes to make your Turkcell app experience better.
16.3.0
2022-09-05
We made performance improvements and bugfixes to make your Turkcell app experience better.
16.2.2
2022-08-14
We made performance improvements and bugfixes to make your Turkcell app experience better.
16.2.1
2022-08-05
We made performance improvements and bugfixes to make your Turkcell app experience better.
16.2.0
2022-08-04
We made performance improvements and bugfixes to make your Turkcell app experience better.
16.1.0
2022-07-08
• Still very digital, still easy-to-use, still packed with all features you need! But now – Digital Operator is now Turkcell app! Stay tuned for more new features!
• This version comes with a brand new app name and icon as well as improvements to security and performance.
16.0.0
2022-06-27
- Still very digital, still easy-to-use, still packed with all features you need! But now – Digital Operator is now Turkcell app! Stay tuned for more new features!
- This version comes with a brand new app name and icon as well as improvements to security and performance.
15.7.2
2022-06-02
We made performance improvements and bugfixes to make your Digital Operator experience better.
15.7.1
2022-05-24
We made performance improvements and bugfixes to make your Digital Operator experience better.
15.7.0
2022-05-09
We made performance improvements and bugfixes to make your Digital Operator experience better.
15.6.0
2022-04-04
We made performance improvements and bug fixes to make your Digital Operator experience better.
15.5.0
2022-03-16
We made improvements on in-app search functionality, new line application experience, Pasaj and accessibility features on this update.
15.4.0
2022-02-26
You can now change app language between English and Turkish right from the landing screen! Also we made performance improvements and bugfixes.
15.3.1
2022-02-22
You can now change app language between English and Turkish right from the landing screen! Also we made performance improvements and bugfixes.
15.3.0
2022-02-20
You can now change app language between English and Turkish right from the landing screen! Also we made performance improvements and bugfixes.
15.2.0
2022-01-31
We made performance improvements and bug fixes to make your Digital Operator experience better.
15.1.1
2022-01-21
We made performance improvements and bugfixes to make your Digital Operator experience better.
15.1.0
2021-12-30
With the last update of 2021, we made improvements on search functionality, packages and Superonline transactions to give you a better experience.
Happy new year!
14.7.0
2021-10-13
Get everything you need related to Turkcell as well as amazing products and discounts on Turkcell Pasaj inside your pocket! We made under-the-hood improvements in this version to improve your experience. Stay tuned for more news and surprises!
14.6.0
2021-09-27
We made performance improvements and bug fixes to make your Digital Operator experience better.
13.1
2020-12-12
We've made improvements in this update.
The reference point of technology, Turkey's first electronic marketplace Turkcell Passage is now valid on Digital Operator! With the new welcome page that will appear when you open Digital Operator, you will be able to easily switch to Turkcell related transactions and to the technological shopping world Pasaj. Improvements are on the way.
Our postpaid customers who want to take over a line due to death, will be able to apply easily from the App by entering the required information, adding their id photos and approving the contracts from the "New Request" option on the Support screen.
12.1
2020-12-08
We have great news for you!
The reference point of technology, Turkey's first electronic marketplace Turkcell Passage is now valid on Digital Operator! With the new welcome page that will appear when you open Digital Operator, you will be able to easily switch to Turkcell related transactions and to the technological shopping world Pasaj. In addition, you will be able to easily access transactions that can be made without logging in from the welcome screen.
Improvements are on the way.
Stay home and stay with us.
12.0
2020-10-22
In this version, we have made improvements for you to meet your needs from digital.
• We have added the "Tool Set", where you can easily access transactions when you press the Digital Operator icon on your phone screen.
• You can send us your questions and requests related to online shopping and line application through the "New Request" step and you can track your requests’ status from “Requests” section.
• We tried to improve your experience with design touches.
You can continue to discover our new features by updating the App.
Be prepared for surprises and innovations!
11.9
2020-08-29
We are constantly making changes and improvements so that you can do all your Turkcell related transactions without leaving home. Keep your "App Updates" on to make sure you don't miss anything.
- Innovations never end in Shake&Win! Get ready for the Shake&Win surprises!
- You will be able to re-activate your previously submitted request easily and conclude the process through the "Request" section.
11.8
2020-08-17
Vacation is over! We are working hard to improve your experience.
· Residential Superonline customers will now be able to renew their commitments through the application.
· You will be able to do your transactions faster by safely registering your credit card through our application.
11.7
2020-07-02
Thank you for staying with us and at home. Digital Operator continues to improve with your feedback and comments.
We hope you enjoy the new features that come with our new version.
• No more struggling with invoice detail! We improved the experience with little touches, and now you will be able to access the information in your billing details more easily.
• You can now easily pay for your shopping from contracted companies by giving mobile payment confirmation from Digital Operator and reflecting on your Turkcell bill.
• Here comes the Gift Pool badge. You will now be able to realize that you have new GB and gifts without entering the Gift Pool.
• We have made various improvements regarding Turkcell Assistant. Soon it will be much more enjoyable to use The Assistant.
11.6
2020-05-12
Innovations continue!
In this period when you are at home, we continue our improvements for a more enjoyable Digital Operator experience.
•You will now be able to list the eligible packages for the number you enter during top-up and getting package. Moreover, you can now access special packages for you from “Prepaid Packages” section.
•Individual Superonline customers will now be able to see their commitment period via the Digital Operator.
We will continue to improve the Application by listening to you. Your comments are valuable to us.
11.4
2020-04-04
We are constantly making improvements to provide you a better experience.
We also offer many new features in this version:
- Digital Store has been renewed! We added product categories to the Digital Store so that you can access the products you want more easily and faster. We also made some design improvements in Dijital Store.
- We made improvements to the login feature in line with your requests and made a strengthened "remember me" function.
- With our new “AI supported” process, you will soon be able to make application for new line and number porting from your home. If you have Digital Operator application, you have your Turkcell at home!
11.3
2020-01-24
We regularly update the App to make it more user-friendly for you. You can install the latest version to access our new features.
•Keep shaking and winning! You can choose from 2 gift options from your favourite Shake and Win.
•Come to Turkcell shops now! 500 MB is waiting in the Gift Pool for our individual customers who visit Turkcell shops.
•Gift Pool will be available to our Corporate customers.
•We continue to simplify our new line acquisition processes for you.
•Do you think there is a speed problem with your fiber internet? Now the Application automatically diagnoses for fiber internet speed problems. If the problem continues, you can send us your request.
We have completed 10 years with you! Our innovations will continue.
We'd like to hear from you. What do you think about us? We are waiting your comments.
11.2
2019-12-09
In this version, we made various technical infrastructure improvements.
11.1
2019-11-17
A smile is enough to make nature beautiful! You will support saplings donation with our “Spread The Green ”campaign. All you have to do is to login Digital Operator this week and show your beautiful smile.
11.0
2019-10-30
You can chat with AI based Turkcell Assistant from anywhere in the Digital Operator. Your assistant is looking forward to help you at the bottom of the screen.
10.9
2019-09-30
We continue to listen to you, we have removed the splash video. You will now be able to see the name of your package on the My Remaining Usage card. Soon you will be able to follow all your Turkcell gifts together and manage your gifts from the new screen to be added. Get ready for surprising games!
10.8
2019-08-08
We are working to improve your experience with Digital Operator. In this update, we started to offer you special benefits at Shake and Win. We also renewed the usage information area on broadband section.
10.7
2019-07-02
We continue to improve Digital Operator in order to ease your life! With this update, we have made minor improvements in various areas.
10.6
2019-05-29
We continue to add new features to Digital Operator. You can now perform much more automatic controls for your line with one touch in Call and Connection Control section under Support.
10.5
2019-05-09
We are working to provide you a better experience.
•From now on, you can see all your remaining usages at one screen when you click "My Remaining Usage".
•New gifts to share with your loved ones are added to legend campaign Shake and Win.
•We hope you will love our new Emocan character.
10.4
2019-05-06
We are working to provide you a better experience.
•From now on, you can see all your remaining usages at one screen when you click "My Remaining Usage".
•New gifts to share with your loved ones are added to legend campaign Shake and Win.
•We hope you will love our new Emocan character.
10.3
2019-04-18
You can turn on and off the Digital Operator's jingle and Shake and Win sounds from “Profile” section in the App whenever you want. We continue to work for you.
10.2
2019-02-28
We've made minor improvements in some areas of the application for a better experience.
10.1
2019-02-11
Our developments continue with your feedbacks. We have removed the opening and Shake & Win melodies on your request. Thank you for your precious recommendations.
10.0
2019-01-28
You liked Hesabım a lot and made us very happy by using it millions of times in 2018. We thank you!
Now with its brand new look, new features and new name Turkcell Hesabım is transforming into Digital Operator. With the Digital Operator, wherever you are, your Turkcell is there!
· In the Digital Operator, you can do transactions under 3 main sections: Digital My Account, Digital Shop and Digital Support.
· In the Digital My Account, you can view your Remaining Usage, My Bills, My Products and Quick Settings.
· In the Digital Store, you can easily take a look at the devices, applications and packages special for you and buy them.
· From Digital Support, you can send your requests to us in any way you want. If you have a connection problem, you can share your location and send us your complaint.
· For requests that require documents, you can create your request by taking photos of the documents and follow the status of all your requests from My Notifications.
· Add and manage your Superonline account and other Turkcell lines.
· You can perform many transactions even if you are not a Turkcell subscriber.
8.7
2018-10-25
Şimdi Hesabım’da Samsung kazanma zamanı! Hesabım’a girin, kampanya katılım formunu doldurun, 10 Samsung Note9, 15 Samsung S9 Plus, 30 Samsung Gear3’ten birini kazanma şansı yakalayın! Her gün katılın, şansınızı artırın.
8.6
2018-09-25
•Canlı yardım aldığınız Fatura Danışmanınız, artık yapay zekalı Turkcell Asistan ile çok daha hızlı ve eğlenceli.
•Yardım altından taleplerinizi artık bize iletebilir, sonucunu Hesabım’dan takip edebilirsiniz.
•Uygulamalar kartına yenilerini ekledik. Tüm uygulamalarınıza buradan erişebilir. İstediklerinizi hemen indirebilirsiniz.
8.5
2018-07-20
Hayatınızı kolaylaştırmak için Hesabım’ı sürekli geliştiriyoruz.
•Lifecell paketlerini kullanıyorsanız “Ürünlerim” kartına seçebileceğiniz uygulamaları ekledik. İncelemenizi tavsiye ederiz. Seçtiğiniz uygulama paketlerinin kalan bilgisini “Kalan Kullanımlarım - Seçtiğiniz Uygulamalar” kategorisinde bulabilirsiniz.
•Daha önce oluşturduğunuz Sanal Paycell kartınızın bilgilerini de artık Hesabım’da görebilir, güncelleyebilir, yeni bir kredi kartı bağlayabilir ve Paycell kartınıza kredi yükleyebilirsiniz.
•Hesabım’ı kullanmanız için Turkcell'li olmanıza gerek yok. Bir kez kayıt olmanız yeterli, kayıttan sonra girişinizi otomatik olarak sağlıyoruz.
•Bu arada yazı fontumuzu değiştirdik. Beğeneceğinizi düşünüyoruz.
•Bir de artık bildirimlerimizde Turkcell melodileri duyabilirsiniz. Şaşırmayın.
8.4
2018-06-07
Hesabım’ı ihtiyaçlarınıza göre sürekli geliştiyoruz. Bu versiyonda,
· Paketlerinizi, kampanyalarınızı ve servislerinizi daha kolay ve hızlı görüntüleyebilmeniz için 3 kartı “Ürünlerim” kartında birleştirdik ve tek tıkla tüm bilgilere erişmenizi sağladık.
· Faturalarım kartına, taksitlendirdiğiniz faturalarınızın taksit bilgilerini ekledik.
· Yardım alanına; arama ya da bağlantınızda sorun yaşarsanız sorunu tespit etmenizi ve çözmenizi sağlayan “otomatik kontrol” özelliğini ekledik.
8.3
2018-05-09
Hesabım’ı sizin için kolaylaştırmaya ve geliştirmeye devam ediyoruz.
Artık kazandığınız paketleri hesabım’a yeniden girmenize gerek kalmadan Kalan Kullanımlarım kartında hemen görebilirsiniz.
Yeni eklenen mobil ödeme kartında, hattınızı Mobil Ödeme’ye açabilir, ödeme limitinizi belirleyebilirsiniz.
8.2
2018-03-29
Salla Kazan yeni tasarımıyla hediyeler dağıtmaya devam ediyor.
QR teknolojisi ile Turkcell mağazalarında satın alma deneyiminiz kolaylaşıyor.
Size yakın Superonline mağazalarımızı haritada görebileceksiniz.
Yeniliklerden faydalanmak için hemen güncelleyin!
8.1
2018-03-14
Bu sürümde daha iyi bir deneyim yaşamanız için uygulamanın çeşitli yerlerinde küçük iyileştirmeler yaptık.
8.0
2018-03-05
Hesabım yepyeni logosuyla sizlerle!
Yeni sürümümüzde;
- Yüklediğin Kadar Kazan Kampanyası ile kazandığınız TL’leri artık Kalan Kullanımlarım alanından takip edebileceksiniz.
- Fatura kesim tarihinizde fatura dönem bilginizi ve faturalanan yaklaşık tutarı görebileceksiniz.
- Hesabım’a kazandırdığımız yenilikleri uygulamayı açtığınızda ilk ekranda öğreneceksiniz.
- Hızlı Giriş özelliği ile Hesabım'a artık şifre girmeden erişebileceksiniz.
Hesabım’ı kullanmaya devam edin!
7.9
2018-02-03
Hesabım, Turkcell'de uzaktan kumandanız.. Yeni sürümde sizin için hangi özellikleri ekledik?
- TL yüklerken güncel TL miktarınızı da aynı ekranda görebilirsiniz.
- Kalan Kullanımlarım'da yıllık abonelikli kampanya önerilerimiz sizi bekliyor.
- Tüm yurtdışı kullanım ayarlarınızı Bana Özel>Yurtdışı alanından kolayca yapabilirsiniz.
Hesabım'ı kullandığınız için teşekkürler!
7.8
2017-12-20
IOS widget üzerinde küçük iyileştirmeler yapıldı. Widget uygulamamız IOS 10 ve üzeri versiyonlarda desteklenmektedir.
7.7
2017-12-14
2017’nin son güncellemesinde sizi hangi yenilikler bekliyor?
Turkcell Hesabım’da;
- Yeni IOS Widget ile kullanımlarınızı ve güncel faturanızı uygulamaya girmeden kolayca takip edebilirsiniz.
- Uygulamalar alanından Turkcell’in eğlenceli, hayatı kolaylaştıran uygulamalarına tık tıkla ulaşabilirsiniz.
- Faturasız hat kullanan müşterilerimiz için de bir iyileştirme yaptık: Artık TL Durumum alanından, TL yüklemediğiniz durumda hattınızın ne zaman iptal olacağını öğrenebilirsiniz.
7.6
2017-10-26
Turkcell’den aldığınız ve Turkcell’e gönderdiğiniz tüm SMS’lere Mesajlarım alanından ulaşabilirsiniz.
Kalan kullanımlarınızı ve faturalarınızı artık profil alanından takip edebilirsiniz.
7.5
2017-09-25
Yeni markamız Lifecell'i kullanan müşterilerimize özel yepyeni bir Hesabım deneyimi oluşturuldu.
Küçük iyileştirmeler yapıldı.
7.4
2017-08-07
Superonline kullanıcıları için yeni özellikler eklendi ve Faturalarım alanında küçük iyileştirmeler yapıldı.
7.3
2017-05-30
Sizleri dinliyor ve Hesabım’ı ihtiyaçlarınıza en uygun hale getirmek için düzenli olarak güncelliyoruz. Son sürümü yükleyerek tüm yeni özelliklere erişebilirsiniz. Hesabım’ı kullandığınız için teşekkür ederiz!
7.2
2017-04-20
4.5G hızında yeni bir kampanya, yeni bir sürpriz!
7.1
2017-04-07
Görme engelli kullanıcılarımız için ekran okuyucu programlarla uyumluluğu arttırıldı ve küçük iyileştirmeler yapıldı.
7.0
2017-03-20
İşte yeni Turkcell Hesabım! Yepyeni yüzü ve özellikleriyle sizlerle buluşuyor.
Sizin için neler yaptık?
· Size özel teklifler
· Uygun pakete kolayca geçiş
· Sarı Kutu hediye önerisi
· En popüler Turkcell uygulamalarına tek adımda erişim
· Daha kolay kalan kullanım ve fatura deneyimi
· Kredi kartı tarama özelliği
· Faturanız ile ilgili canlı hizmet desteği
· İngilizce dil seçeneği
· Turkcell ve Superonline hesaplarını birlikte yönetebilme
· Bize ilettiğiniz taleplerin takibi
· Bildirimlere erişim
Ve keşfedeceğiniz birçok yeni özellik için hemen Turkcell Hesabım’ı kullanmaya başlayın!
6.0
2017-02-16
Yine yeniden sürprizlerle sizinleyiz!
5.5
2017-02-10
Superonline kullanıcıları için üst pakete geçme özelliği eklendi ve küçük iyileştirmeler yapıldı.
5.4
2016-12-03
Küçük iyileştirmeler yapıldı.
5.3
2016-11-28
Turkcell Hesabım ile sürpriz hediyeler sizi bekliyor. Çok yakında!