Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
EQ Care Screenshots
EQ Care poster
EQ Care posterEQ Care posterEQ Care posterEQ Care poster

About EQ Care

Cut down on uncomfortable waits at the clinic! With the EQ Care mobile app, you can speak to qualified healthcare professionals from wherever you are, 24/7!

EQ Care offers bilingual (French and English) healthcare services to employees across Canada. Backed by over 30 years of Canadian healthcare experience, EQ Care is a leading solution for on-demand access to doctors.

Unlike traditional clinical settings, we offer immediate assistance, flexible scheduling and same-day visits. Our team is dedicated to listening to you and to asssesing your unique needs. EQ Care has the ability to schedule appointments and get you fast access to:

• Medical testing
• Specialist consultations
• Prescriptions

Our advanced telemedicine technology allows us to simplify and enhance your healthcare experience with live video visits with our EQ Care network of medical practitioners. You will receive a medical assessment as you would in a traditional face-to-face visit using the most up-to-date advances in secure video software.

Simply follow the directions on your mobile/tablet/laptop to access a meeting with a medical practitioner via video chat on our secure platform. Receive a diagnosis, prescription, prescription counselling, and other medical consulting from the comfort of your home, office or car – wherever you are.

Connect with a virtual doctor as a fast and convenient way to assess a variety of issues including:

• Skin issues (rash, acne, and more)
• Eye infections (pink eye/conjunctivitis)
• Mental health (depression, anxiety, PTSD, and more)
• Chronic care (high blood pressure, high cholesterol, allergies, asthma, acid reflux, and more)
• Urinary Tract Infection
• Prescription renewals
• Allergies
• Headaches
• Stomach Aches, Diarrhea, Vomiting
• Non-Urgent Pediatric Care

Note: In some instances, additional testing may be required (throat swab to detect Strep throat, or chest x-ray for chest congestion, etc.).

If a hands-on intervention is needed, our doctors will refer you to a brick and mortar medical center in your area.

With over 30 years of health care experience in Canada, and 10 years in virtual care experience, EQ Care team is fully capable and committed to offering excellent service across the board.

More about EQ Care:

• ISO 9001:2015 certified
• Awarded by the Federal Government for innovation in health care
• Artificial intelligence integrations providing decision support for practitioners across specialties
• 98% client satisfaction score
• Available across Canada, in English and French, 24/7
• Offers First Nations traditional medicine support
• Advocate and “case manage” to ensure the right “next-steps” in care
• Medication coaching
• Ambient Mental Health Risk Assessment (HRA) tool
• Offers Mental Health and Disability Management
• National and bilingual network of Social Workers, Psychologists and Psychiatrists


(Disclaimer)
EQ Care is not a total replacement for traditional, in-person care. In the case of emergencies, contact 911 or immediately head to the closest hospital emergency room.
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What's New in the Latest Version 2.0.52

Last updated on Jul 29, 2020
Old Versions
The time-out function now works as expected for all users

Patients are reminded of the need for a Provincial Health Card or other government-issued ID prior to a consultation

Grammatical errors and typos
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Version History
2.0.52
Jul 29, 2020
The time-out function now works as expected for all users

Patients are reminded of the need for a Provincial Health Card or other government-issued ID prior to a consultation

Grammatical errors and typos
2.0.50
Jun 11, 2020
Bug fixes and security enhancements
2.0.49
May 25, 2020
Bug fixes and security enhancements
2.0.48
Apr 29, 2020
- Added additional logout functionality
2.0.47
Apr 21, 2020
Bug fixes and security enhancements
2.0.46
Mar 20, 2020
Bug fixes
2.0.45
Mar 17, 2020
Bug fixes and security enhancements
2.0.43
Feb 20, 2020
- bug fixes
2.0.42
Feb 17, 2020
bug fixes
2.0.41
Feb 10, 2020
Bug fixes
2.0.40
Jan 28, 2020
Security updates and bug fixes
2.0.39
Jan 23, 2020
- security improvements
- bug fixes
2.0.38
Jan 6, 2020
Added family management. You can now create a family, invite or remove family members
2.0.37
Nov 25, 2019
Bug fixes regarding certain patients edit account information
2.0.36
Nov 21, 2019
bug fixes
2.0.35
Nov 12, 2019
bug fixes
2.0.34
Nov 4, 2019
bug fixes
2.0.33
Oct 26, 2019
Bug fixes
2.0.32
Oct 17, 2019
bug fixes
2.0.31
Oct 15, 2019
Patients can now upload and receive files during a consultation.
2.0.30
Oct 3, 2019
Enhanced push notifications functionality for appointment reminders
2.0.29
Aug 29, 2019
Possibility to resume visit if disconnected due to network issues
Bug fixes
2.0.28
Aug 20, 2019
bug fixes
2.0.27
Aug 9, 2019
bug fixes
2.0.26
Aug 2, 2019
bug fixes
2.0.25
Jul 30, 2019
bug fixes
2.0.24
Jul 21, 2019
bug fixes
2.0.23
Jun 29, 2019
bug fixes
2.0.22
Jun 27, 2019
bug fixes
2.0.20
Jun 12, 2019
bug fixes
2.0.19
Jun 3, 2019
- Bug fixes and enhancements
2.0.18
Mar 28, 2019
- Bug fixes and enhancements
2.0.16
Mar 25, 2019
- Bug fixes and enhancements
- App Store metadata
2.0.15
Mar 23, 2019
- Bug Fixes and improvements
2.0.14.1
Mar 13, 2019
Bug fixes and improvements
2.0.14
Mar 11, 2019
Bug fixes and improvements
2.0.13
Feb 28, 2019
Bug fixes and improvements
Possibility to change patient if there there are dependents
2.0.12
Feb 6, 2019
Bug fixes and improvements
2.0.11
Feb 4, 2019
Bug fixes and improvements
Added feedback forms
2.0.10
Jan 22, 2019
Bug fixes and improvements
2.0.9
Jan 16, 2019
Added text chat for visits
Bug fixes and improvements
2.0.8
Jan 10, 2019
- french support
2.0.7
Jan 8, 2019
Improvements and bug fixes
2.0.6
Jan 3, 2019
Improvements and bug fixes
2.0.5
Nov 20, 2018
Performance improvements and bug fixes.
2.0.4
Nov 6, 2018
- Video and general improvements
- Various bug fixes
2.0
Oct 29, 2018
We have improved the reliability of establishing the video conference with the doctor.
1.0.6
Sep 12, 2018
Bug fixes and other improvements.
1.0.5
Jul 20, 2018
Bug fixes and other improvements.
1.0.3
Jun 21, 2018
Bug fixes and performance improvements
1.0
May 23, 2018

EQ Care FAQ

Click here to learn how to download EQ Care in restricted country or region.
Check the following list to see the minimum requirements of EQ Care.
iPhone
iPad
EQ Care supports English, French

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