FortisAlberta
Free
3.5.0for iPhone, iPod touch
Age Rating
FortisAlberta Screenshots
About FortisAlberta
FortisAlberta’s Mobile App gives you access to electricity outage information in our service territory. It also provides you with the ability to report an outage and receive relevant data such as estimated restoration times, cause and the number of affected customers in real-time.
Report Outage
Conveniently and easily report an outage in our service territory by entering your Meter Number or Site ID to begin the process.
Current Outages
View current outages on our real-time outage map that will update frequently with the latest data, including estimated restoration time, reason and the number of affected customers.
Planned Power Outages (PPO)
View scheduled outages in our service territory along with relevant information, including start time, estimated restoration time, status, cause and the number of affected customers.
Streetlight Repairs
Locate streetlights, request repairs and check the repair status.
My Account
Register and sign in with your own FortisAlberta My Account. Once you're logged in, you'll be able to add and remove sites, view site information, quickly report outages for your site, and review your daily and monthly electricity consumption
Project Status
If you have a single project with FortisAlberta, check the status of your new or upgraded service.
About FortisAlberta
We deliver safe and reliable electricity service to more than 60 per cent of Albertaís total electricity distribution network. Thatís electricity to more than half a million customers in more than 200 growing communities across Alberta.
Report Outage
Conveniently and easily report an outage in our service territory by entering your Meter Number or Site ID to begin the process.
Current Outages
View current outages on our real-time outage map that will update frequently with the latest data, including estimated restoration time, reason and the number of affected customers.
Planned Power Outages (PPO)
View scheduled outages in our service territory along with relevant information, including start time, estimated restoration time, status, cause and the number of affected customers.
Streetlight Repairs
Locate streetlights, request repairs and check the repair status.
My Account
Register and sign in with your own FortisAlberta My Account. Once you're logged in, you'll be able to add and remove sites, view site information, quickly report outages for your site, and review your daily and monthly electricity consumption
Project Status
If you have a single project with FortisAlberta, check the status of your new or upgraded service.
About FortisAlberta
We deliver safe and reliable electricity service to more than 60 per cent of Albertaís total electricity distribution network. Thatís electricity to more than half a million customers in more than 200 growing communities across Alberta.
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What's New in the Latest Version 3.5.0
Last updated on Jan 19, 2022
Old Versions
Added
* Check Project Status screen now has a link to My Projects
* Face/Fingerprint ID login has additional note to help users
Changed
* Friendlier error messages when creating new accounts
* Updated store icon
* Site details screen now shows as outage when site is confirmed to have one
* Sites with a reported outage now show at the top of the list
* Updated text on Outage Report form regarding resetting your breaker
* Minor cosmetic changes to buttons and text
* Saving projects without a nickname now prompts for input
Fixed
* Weekend read colour on charts corrected
* Various bug fixes for performance and stability
* Check Project Status screen now has a link to My Projects
* Face/Fingerprint ID login has additional note to help users
Changed
* Friendlier error messages when creating new accounts
* Updated store icon
* Site details screen now shows as outage when site is confirmed to have one
* Sites with a reported outage now show at the top of the list
* Updated text on Outage Report form regarding resetting your breaker
* Minor cosmetic changes to buttons and text
* Saving projects without a nickname now prompts for input
Fixed
* Weekend read colour on charts corrected
* Various bug fixes for performance and stability
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Version History
3.5.0
Jan 19, 2022
Added
* Check Project Status screen now has a link to My Projects
* Face/Fingerprint ID login has additional note to help users
Changed
* Friendlier error messages when creating new accounts
* Updated store icon
* Site details screen now shows as outage when site is confirmed to have one
* Sites with a reported outage now show at the top of the list
* Updated text on Outage Report form regarding resetting your breaker
* Minor cosmetic changes to buttons and text
* Saving projects without a nickname now prompts for input
Fixed
* Weekend read colour on charts corrected
* Various bug fixes for performance and stability
* Check Project Status screen now has a link to My Projects
* Face/Fingerprint ID login has additional note to help users
Changed
* Friendlier error messages when creating new accounts
* Updated store icon
* Site details screen now shows as outage when site is confirmed to have one
* Sites with a reported outage now show at the top of the list
* Updated text on Outage Report form regarding resetting your breaker
* Minor cosmetic changes to buttons and text
* Saving projects without a nickname now prompts for input
Fixed
* Weekend read colour on charts corrected
* Various bug fixes for performance and stability
3.3.4
May 20, 2021
* Updated for iOS 14.4
* Added Face ID support for account logins
* Consumption charts visual updates
* Minor fixes, stability, and performance improvements
* Added Face ID support for account logins
* Consumption charts visual updates
* Minor fixes, stability, and performance improvements
3.3.1
Oct 6, 2018
* Fixed a crash on iOS 12 phones when opening the outage or streetlight maps.
* Fixed missing splash screen when starting the application.
* Fixed missing splash screen when starting the application.
3.3.0
Dec 6, 2017
What's New in Version 3.3
* Search for a site or project
* View the status of a project and add projects
* Change My Account password
* Search for a site or project
* View the status of a project and add projects
* Change My Account password
3.2.1
Sep 17, 2017
* Resolved an issue when crashing at startup if you had GPS permissions turned off
* Changed the display for outages when the ETR was empty to show "N/A"
* Resolved an issue with the consumption data not loading when switching between monthly and daily views
* Changed the display for outages when the ETR was empty to show "N/A"
* Resolved an issue with the consumption data not loading when switching between monthly and daily views
3.2.0
Sep 8, 2017
Now register and sign in with your own FortisAlberta My Account. Once you're logged in, you'll be able to add and remove sites, view site information, quickly report outages for your site, and review your daily and monthly electricity consumption. Accounts created on the mobile app are the same as the ones created on the website so use the one you already have, or sign up for a new one to stay up to date with your information.
3.1
Apr 10, 2017
What’s New?
-New project status display. Search for and display the current status of active construction projects including phone and email contact information
What’s Fixed?
-Information for future submissions is saved after successfully reporting an outage
-New project status display. Search for and display the current status of active construction projects including phone and email contact information
What’s Fixed?
-Information for future submissions is saved after successfully reporting an outage
3.0
Jan 31, 2017
What's New?
- we’ve included fields for you to add your name and phone number when reporting a power outage
What's Fixed?
- various minor bug fixes and design tweaks
- we’ve included fields for you to add your name and phone number when reporting a power outage
What's Fixed?
- various minor bug fixes and design tweaks
2.2
Oct 8, 2016
What's New?
- we’ve included a help section to help you navigate the app and to answer any questions about functionality that you may have
What's Fixed?
- we fixed time zone issues that some customers were experiencing with the app
- various minor bug fixes and design tweaks
- we’ve included a help section to help you navigate the app and to answer any questions about functionality that you may have
What's Fixed?
- we fixed time zone issues that some customers were experiencing with the app
- various minor bug fixes and design tweaks
2.1.1
Sep 16, 2016
Fixed various bugs
2.1.0.1755
Jun 28, 2016
What's New?
- New streetlight search. Find nearby streetlights by address.
- Contact name and number are now saved on streetlight request form.
What's Fixed?
- Fixed crash issue on 32-bit iPhones (iPhone 5 and below)
- Fixed error displaying planned power outage dates and times
- New streetlight search. Find nearby streetlights by address.
- Contact name and number are now saved on streetlight request form.
What's Fixed?
- Fixed crash issue on 32-bit iPhones (iPhone 5 and below)
- Fixed error displaying planned power outage dates and times
2.0.0.1699
Jun 17, 2016
What's New?
- added a new dashboard that makes app features easily accessible
- included a streetlight map to request repairs
- added a "my location" button for both the outage and streetlight maps
What's Fixed?
- improved navigation with the addition of a dashboard
- improved loading times for the maps
- fixed some bugs to improve performance
- added a new dashboard that makes app features easily accessible
- included a streetlight map to request repairs
- added a "my location" button for both the outage and streetlight maps
What's Fixed?
- improved navigation with the addition of a dashboard
- improved loading times for the maps
- fixed some bugs to improve performance
1.2.0
Jul 4, 2015
Text changes and screen layout updates to support smaller devices. Fixes a crash on iOS when loading outages.
1.1.0
Jun 29, 2015
Text changes and screen layout updates to support smaller devices.
1.0.0
Jun 15, 2015
FortisAlberta FAQ
Click here to learn how to download FortisAlberta in restricted country or region.
Check the following list to see the minimum requirements of FortisAlberta.
iPhone
Requires iOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
