Active Eye | BLM GROUP
BLM GROUP Remote Assistance
Gratuit
7.0.3for iPhone, iPad and more
Age Rating
Active Eye | BLM GROUP Captures d'écran
About Active Eye | BLM GROUP
Active Eye is the BLM GROUP app to access your Remote Technical Assistance Service in real time, conveniently and quickly.
Active Eye allows you to receive assistance at any time, putting you in touch with an expert who, through a live video session, can see the problem through your camera, will seek a solution or will give you precise instructions on how to proceed.
Features:
- Recording and exchange of photographs, videos and audio data.
- Chat-type communication function.
- The BLM GROUP operator can see your problem live, and guide you to the resolution through your iPhone or iPad.
- You can share photos and documents and interact with the framed image to facilitate communication with our technician.
Active Eye runs perfectly on all iOS versions for iPhone or iPad.
Active Eye allows you to receive assistance at any time, putting you in touch with an expert who, through a live video session, can see the problem through your camera, will seek a solution or will give you precise instructions on how to proceed.
Features:
- Recording and exchange of photographs, videos and audio data.
- Chat-type communication function.
- The BLM GROUP operator can see your problem live, and guide you to the resolution through your iPhone or iPad.
- You can share photos and documents and interact with the framed image to facilitate communication with our technician.
Active Eye runs perfectly on all iOS versions for iPhone or iPad.
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Quoi de neuf dans la dernière version 7.0.3
Last updated on Nov 10, 2023
Vieilles Versions
Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
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Version History
7.0.3
Nov 10, 2023
Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
6.3.5
Nov 21, 2022
- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.
6.0.4
Mar 1, 2022
- Added chinese language.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Added embedded WebExpert support.
- Improved GPS location fetching.
- Fixed management of uploaded photos EXIF data.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Added embedded WebExpert support.
- Improved GPS location fetching.
- Fixed management of uploaded photos EXIF data.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.
5.1.2
May 13, 2021
- Improved reconnection after assistance lost.
- Improved code sharing.
- Fixed some minor bugs.
- Improved code sharing.
- Fixed some minor bugs.
5.0.2
Jan 29, 2021
- Improved AR drawings precision.
- Fixed some bugs.
- Fixed some bugs.
5.0.1
Jan 27, 2021
- Improved AR drawings precision.
- Fixed some bugs.
- Fixed some bugs.
3.7
Sep 20, 2019
Active Eye | BLM GROUP FAQ
Cliquez ici pour savoir comment télécharger Active Eye | BLM GROUP dans un pays ou une région restreints.
Consultez la liste suivante pour voir les exigences minimales de Active Eye | BLM GROUP.
iPhone
Nécessite iOS 12.0 ou version ultérieure.
iPad
Nécessite iPadOS 12.0 ou version ultérieure.
iPod touch
Nécessite iOS 12.0 ou version ultérieure.
Active Eye | BLM GROUP prend en charge Français, Allemand, Anglais, Chinois simplifié, Coréen, Espagnol, Italien, Japonais, Polonais, Portugais, Russe, Tchèque, Turc
