AR FieldAdvisor
Gratuit
2.0.8for iPhone, iPad and more
9.9
1 Ratings
Deutsche Telekom AG
Developer
793,3 Mo
Size
Jul 29, 2022
Update Date
Productivity
Category
4+
Age Rating
Age Rating
AR FieldAdvisor Captures d'écran
About AR FieldAdvisor
Whether your customer or service technician requires additional support – the AR FieldAdvisor provides real-time support as if your experts were right there.
AT A GLANCE
- Visual remote support
- Precise guidance from virtual instructions, using Augmented Reality (AR)
- Ready to use right away - no need to login
- Easy setup and intuitive usage
CONNECT YOUR EXPERTS WITH CO-WORKERS AND CUSTOMERS
When support is needed, customers and employees can be guided remotely by a specialist with an AR-videocall using the mobile app. The video image of the issue is transmitted to a specialist, who can guide the user with persistent AR cues.
This saves travel, time and costs and increases your first contact resolution rate - as the knowledge is directly on site if required!
SHOW IT VIRTUALLY
When moving the smartphone, the surrounding is automatically scanned by the integrated camera. At the same time the video-image of the mobile user is transmitted to the expert. During the call virtual cues can be superimposed onto the video-transmission for highlighting objects. These visual indications are virtually attached to the marked object.
When the smartphone moves around the object, the cues remain stationary at their position and can be seen in the video transmission. The mobile device can be moved freely in space.
SAVE BUDGET
There is no need to purchase expensive hardware, a smartphone or tablet is sufficient. Due to the complex room recognition, iPhone 8 and later, iPad Pro, iPad Air (2019) and iPad mini (2019) are supported.
FURTHER NOTES:
The app requires access to the microphone, camera and gallery. Push notifications are required to receive calls.
YOUR FEEDBACK
We appreciate your feedback - it helps us make the app better.
Kind regards,
Your Deutsche Telekom
AT A GLANCE
- Visual remote support
- Precise guidance from virtual instructions, using Augmented Reality (AR)
- Ready to use right away - no need to login
- Easy setup and intuitive usage
CONNECT YOUR EXPERTS WITH CO-WORKERS AND CUSTOMERS
When support is needed, customers and employees can be guided remotely by a specialist with an AR-videocall using the mobile app. The video image of the issue is transmitted to a specialist, who can guide the user with persistent AR cues.
This saves travel, time and costs and increases your first contact resolution rate - as the knowledge is directly on site if required!
SHOW IT VIRTUALLY
When moving the smartphone, the surrounding is automatically scanned by the integrated camera. At the same time the video-image of the mobile user is transmitted to the expert. During the call virtual cues can be superimposed onto the video-transmission for highlighting objects. These visual indications are virtually attached to the marked object.
When the smartphone moves around the object, the cues remain stationary at their position and can be seen in the video transmission. The mobile device can be moved freely in space.
SAVE BUDGET
There is no need to purchase expensive hardware, a smartphone or tablet is sufficient. Due to the complex room recognition, iPhone 8 and later, iPad Pro, iPad Air (2019) and iPad mini (2019) are supported.
FURTHER NOTES:
The app requires access to the microphone, camera and gallery. Push notifications are required to receive calls.
YOUR FEEDBACK
We appreciate your feedback - it helps us make the app better.
Kind regards,
Your Deutsche Telekom
Show More
Quoi de neuf dans la dernière version 2.0.8
Last updated on Jul 29, 2022
Vieilles Versions
- New design
- Mobile users can call each other
- Collaboration via screenshots during the call
- Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
- Mobile users can call each other
- Collaboration via screenshots during the call
- Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
Show More
Version History
2.0.8
Jul 29, 2022
- New design
- Mobile users can call each other
- Collaboration via screenshots during the call
- Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
- Mobile users can call each other
- Collaboration via screenshots during the call
- Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.1.5
Aug 9, 2021
- Bug fixes and stability improvements
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Your Deutsche Telekom
Install and rate the latest version today.
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Your Deutsche Telekom
1.1.4
Jul 8, 2021
- Bug fixes and stability improvements
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Your Deutsche Telekom
Install and rate the latest version today.
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Your Deutsche Telekom
1.1.3
Jun 1, 2021
- Bug fixes and stability improvements
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Your Deutsche Telekom
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.1.2
May 3, 2021
- Bug fixes and stability improvements
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Thanks for your feedback!
Your Deutsche Telekom
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.1.1
Apr 14, 2021
- Bug fixes and stability improvements
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Your Deutsche Telekom
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.1.0
Mar 17, 2021
- Guest access: Usage of the mobile app without login or registration
- Starting support sessions with support codes
- Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
- Starting support sessions with support codes
- Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.0.8
Feb 8, 2021
- Bug fixes and stability improvements
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Your Deutsche Telekom
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.0.7
Jan 6, 2021
- Optimized video quality
- Automatic camera focus
- New Augmented Reality engine
- Further bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
- Automatic camera focus
- New Augmented Reality engine
- Further bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.0.6
Nov 5, 2020
- Calls can be received, while the app is closed
- New annotation features for the specialist: choose color and size, add text to last annotation
- Service technicians can also send annotations
- Optimized quality when sending graphics and screenshots
- Further bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
- New annotation features for the specialist: choose color and size, add text to last annotation
- Service technicians can also send annotations
- Optimized quality when sending graphics and screenshots
- Further bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.0.5
May 25, 2020
- Fixed a bug that partially caused incorrect voice recordings when saving support sessions
- Other Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
- Other Bug fixes and stability improvements
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom
1.0.4
Mar 30, 2020
For an even easier collaboration we have worked on the following things:
- Bug fixes and stability improvements
- Fixed a bug, wich in some cases caused interuptions of the audio stream
Install and rate the latest version today.
Thanks for your feedback!
Yours Telekom
- Bug fixes and stability improvements
- Fixed a bug, wich in some cases caused interuptions of the audio stream
Install and rate the latest version today.
Thanks for your feedback!
Yours Telekom
1.0.3
Feb 29, 2020
For an even easier collaboration we have worked on the following things:
- Bug fixes and stability improvements
- New holographic annotations and improved accuracy
- Support calls can now be recorded and uploaded even easier
- Fixed a bug where in some cases larger videos could not be downloaded correctly
Install and rate the latest version today.
Thanks for your feedback!
Yours Telekom
- Bug fixes and stability improvements
- New holographic annotations and improved accuracy
- Support calls can now be recorded and uploaded even easier
- Fixed a bug where in some cases larger videos could not be downloaded correctly
Install and rate the latest version today.
Thanks for your feedback!
Yours Telekom
1.0.2
Nov 28, 2019
Fehlerbehebungen und Stabilitätsverbesserungen
Jetzt die neueste Version installieren und bewerten.
Vielen Dank für dein Feedback!
Deine Telekom
Jetzt die neueste Version installieren und bewerten.
Vielen Dank für dein Feedback!
Deine Telekom
1.0.0
Nov 26, 2019
AR FieldAdvisor FAQ
Cliquez ici pour savoir comment télécharger AR FieldAdvisor dans un pays ou une région restreints.
Consultez la liste suivante pour voir les exigences minimales de AR FieldAdvisor.
iPhone
Nécessite iOS 13.0 ou version ultérieure.
iPad
Nécessite iPadOS 13.0 ou version ultérieure.
iPod touch
Nécessite iOS 13.0 ou version ultérieure.
AR FieldAdvisor prend en charge Anglais