AXDX Field Desk 4
Gratuit
4.7.1for iPhone, iPad and more
Age Rating
AXDX Field Desk 4 Captures d'écran
About AXDX Field Desk 4
Outstanding service in the field is the key to customer satisfaction. The AXDX "Field Desk" mobile app for QAD gives AXDX field engineers anywhere, anytime access to relevant information from mobile devices. By bringing the right resources, knowledge, and information to the point of interaction, you can enhance the productivity of your field service engineers and improve the efficiency of service operations, while maximizing value from the your QAD SSM Application.
Business Challenges:
• Deliver exceptional field service and maintain profitability
• Improve efficiency and productivity of field service engineers
• Make optimal use of Resources
• Get Timely and accurate information from the field
Business Benefits:
• Raise customer satisfaction by meeting Service Level Agreements
• Increase productivity of field service engineers
• Lower Costs
• Manage Spare Parts Inventory
• Capture high quality Data with Real/Time Data collection at customer sites
Features:
• Alerts:
o Notify Engineers of New Service Calls to Accept/Reject
o Notify status of Material Orders
• Review Calls:
o Empower Engineers to view Critical Call Information to make timely decisions
• Record Activity:
o Record Call Activity such as ETA/Arrival/Labor/Expenses/Faults/Notes
• GPS Integration:
o Integrate GPS Capabilities of Device to Route you to the call
• Record Images:
o Using your Mobile Device Record/Capture Images related to your call
• Order Inventory:
o Need spare parts? Use your mobile Device to Order Inventory
• Review Inventory:
o Review your Field Service inventory and Make Cycle Count Adjustments as Needed
• Install Base:
o Review/Update your Installed Base Records
Business Challenges:
• Deliver exceptional field service and maintain profitability
• Improve efficiency and productivity of field service engineers
• Make optimal use of Resources
• Get Timely and accurate information from the field
Business Benefits:
• Raise customer satisfaction by meeting Service Level Agreements
• Increase productivity of field service engineers
• Lower Costs
• Manage Spare Parts Inventory
• Capture high quality Data with Real/Time Data collection at customer sites
Features:
• Alerts:
o Notify Engineers of New Service Calls to Accept/Reject
o Notify status of Material Orders
• Review Calls:
o Empower Engineers to view Critical Call Information to make timely decisions
• Record Activity:
o Record Call Activity such as ETA/Arrival/Labor/Expenses/Faults/Notes
• GPS Integration:
o Integrate GPS Capabilities of Device to Route you to the call
• Record Images:
o Using your Mobile Device Record/Capture Images related to your call
• Order Inventory:
o Need spare parts? Use your mobile Device to Order Inventory
• Review Inventory:
o Review your Field Service inventory and Make Cycle Count Adjustments as Needed
• Install Base:
o Review/Update your Installed Base Records
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Quoi de neuf dans la dernière version 4.7.1
Last updated on Jun 10, 2021
Vieilles Versions
Fixes for newest iOS and iPhone versions
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Version History
4.7.1
Jun 10, 2021
Fixes for newest iOS and iPhone versions
4.7
May 14, 2021
Fixes for newest iOS and devices
4.6.3
Mar 28, 2018
This app has been updated by Apple to display the Apple Watch app icon.
Updated Add/update Parts service
Updated Add/update Parts service
4.6.2
Feb 15, 2018
Fix issue with submitting special characters in text fields
4.6.1
Jan 11, 2018
AXDX Field Desk 4 FAQ
Cliquez ici pour savoir comment télécharger AXDX Field Desk 4 dans un pays ou une région restreints.
Consultez la liste suivante pour voir les exigences minimales de AXDX Field Desk 4.
iPhone
Nécessite iOS 12.0 ou version ultérieure.
iPad
Nécessite iPadOS 12.0 ou version ultérieure.
iPod touch
Nécessite iOS 12.0 ou version ultérieure.
AXDX Field Desk 4 prend en charge Anglais