BMC Mobility ITSM Incidents
Free
8.1.03for iPhone, iPad
Age Rating
BMC Mobility ITSM Incidents Captures d'écran
About BMC Mobility ITSM Incidents
The new BMC Mobility ITSM Incidents for Incident Management app provides a glimpse into the benefits of user-centric ITSM. Mobile technicians, for example, are 30 percent more productive when they don't need to return to their desks to manage trouble tickets. Managers make smarter decisions with real-time data at their fingertips. And customers’ satisfaction with IT jump when issues are resolved faster.
This app is for use by BMC customers interested in getting a better understanding of BMC Mobility ITSM Incidents. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.
BMC Mobility ITSM Incidents allows end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
·Create Incidents.
·Filter Incidents List.
To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 8080 as the port
4. Login with: Allen/password
This app is for use by BMC customers interested in getting a better understanding of BMC Mobility ITSM Incidents. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.
BMC Mobility ITSM Incidents allows end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
·Create Incidents.
·Filter Incidents List.
To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 8080 as the port
4. Login with: Allen/password
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Quoi de neuf dans la dernière version 8.1.03
Last updated on Aug 4, 2015
Vieilles Versions
Fix for SSO issue.
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Version History
8.1.03
Dec 10, 2012
Fix for SSO issue.
BMC Mobility ITSM Incidents FAQ
Cliquez ici pour savoir comment télécharger BMC Mobility ITSM Incidents dans un pays ou une région restreints.
Consultez la liste suivante pour voir les exigences minimales de BMC Mobility ITSM Incidents.
iPhone
iPad
BMC Mobility ITSM Incidents prend en charge English