HubMD Chat

- @Recommendation update
- @Specialty update
- Bug Fixes

- Bug fixes

- Bug fixes

- Afya AI launch button
- Bug fixes

- Added pagination function for frontend display efficiency

- Bug Fixes

Improved UI/UX and bug fixes to facilitate streamlined chat communication and coordination:


1. Expanded the “Enter your text here” to accommodate more lines of text, including making the border a thicker line

2. Enabled profile menu page to land back on the main chat session screen after saving changes

3. Updated button positions: under Add recommendation - > in person visit -> custom-> swapped button positions as per the requirement

4. Updated look of the bio section on the update password page

5. Adjusted the font color for required fields updating to red color “*”

6. Added country code for Home phone number in add new patient and view patient screens

- Implemented options for including or not including chat history when adding a consumer into a chat session with options to choose: 1. "Include all chat history", 2. "Include history from past number of days: xx" or 3. "Don't include chat history"

- Updated initial flow for consumers to chat with a doctor via "Chat with Doctor"

- Defaulted to US country code and streamlined capturing phone numbers for consumer, doctor, and staff’s profiles

- Implemented ability to generate a video link for virtual visit workflows to connect to our doctors

- Enabled feature to allow staff to select timeframe for scheduling in person specialist appointments for consumers

- Improved UI/UX and bug fixes to facilitate streamlined chat communication and coordination

- Implemented age range specifications for specialties when clinicians create chat sessions, delineating
age appropriate pediatric and adult specialties.

- Improved UI/UX to enhance communication between clinicians and care teams

- Implemented ability for clinicians/providers to select more than one or select all when adding linked staff to a chat session.

- Improved UI/UX to facilitate streamlined chat creation and communication.

- Completed several fixes to enhance app notifications

- Ability to update user’s title and have the title reflected accordingly within a chat session

- Bug Fixes

* Bug Fixes

* Implemented Multi Factor Authentication to send code via email and text message on first time log into device and upon switching devices.

* Updated SMS and email app launch links within the mobile app to directly open the app installed on user’s phone.

* Improved UI/UX on some of the chat screens for better chat communication flow

* Completed several fixes to enhance in app notifications and support communication messages

* Implemented check for app versioning on users phone and directing users to update app to the latest version

- Implemented Multi Factor Authentication to send code via email and text message on first time log into device and upon switching devices.

- Updated SMS and email app launch links within the mobile app to directly open the app installed on user’s phone.

- Improved UI/UX on some of the chat screens for better chat communication flow

- Completed several fixes to enhance in app notifications and support communication messages

- Implemented check for app versioning on users phone and directing users to update app to the latest version

- Updated notifications section include missed call notifications and important announcements for the program, including updated banner notifications

- Improved UI/UX and completed several bug fixes

- PDF generation of chat dialog to include displaying any images shared in the chat session

- Integrate new ICD API with improved search capabilities and display results

- Fixed issue with copying and pasting into password field

- Enabled initial consumer workflow to connect with clinicians
- Created ability to configure on admin to populate patient search with consumers with various health plans and payors.
- Improved UI/UX and completed several bug fixes

Enhanced user onboarding engagement with initial prompts when signing in for the first time, allowing
users to:
- Update password
- Update profile picture
- Update bio, and
- Update mobile phone number
Enhanced UI/UX and completed several bug fixes

Updated search logic capability for ICD-10-CM when create an eCare chat session

Enabled ability for consumers to send messages in their own language, leveraging all of the 130+ languages available on Google Translate.

Added additional capability to support programmable AI prompts supporting clinician communication
- Enabled by organization and specialty
- Configurable to collect various types of responses – single selection, multiple selection, attachments, free text, and yes/ no

Added additional capability to support integrated eCare Access Chat with Virtual Referral Portal
- Captured eCare Access chats with updated @recommendation/close next step
- Updated user profiles for staff to better manage eCare Access chats

Programmable AI prompts supporting clinician communication
- Enabled by organization and specialty
- Configurable to collect various types of responses – single selection, multiple selection, attachments, free text, and yes/ no

Integrated eCare Access Chat with Virtual Referral Portal
- Captured eCare Access chats with updated @recommendation/close next step

Enhanced Chat Session Admin Management
- Improved configurability for eCare Access admin to include various care team members into an eCare Access chat session
- Updated admin support for chat sessions and chat session response time stamps to support clinician follow up
- Enabled ability to add multiple specialties on a clinician’s profile

Enhanced configuration for notifications
- Configuration to provide Clinicians ability to set current status
- Email and text notification for eCare chat messages needing responses
- Fixed issue with in app/ banner notification not displaying

Upgraded functionality and use of Timeframe Recommendation
- Display and prompt user selection of recommended timeframe recommendations after selection of “Add recommendation” shortcut via “@”
- Improved admin configuration of Timeframe Recommendation

Improved UI/UX within eCare Access Chat Session
- Updated PDF dialog transcript to include complete clinical question/chief complaint
- Fixed formatting issues
- Fixed performance issue with some attachments uploading longer than expected

Additional Modes for eCare Access Specialist Assignment
- Configure for the organization ability to display all available specialists for primary care
clinician to: 1. View profile of specialist and 2. Select preferred specialist to assign eCare
Access chat session

Improved eCare Access Chat Creation Experience
- Swap order of eCare Access chat creation screens
- Optimized patient search capabilities
- Enabled feature to allow certain patient demographics fields to be editable/ non editable

Capabilities to Save Favorite Responses
- Developed capability to allow users to save their favorite texts/ responses and to select
previously saved favorite texts to edit before sending

Improved Chat Session Admin Management
- Provided ability for eCare Access admin to include various care team members into an
eCare Access chat session

Improved UI/UX within eCare Access Chat Session
- Added eCare Access chat session ID to PDF dialog transcript and in chat session header
- Relabeled several chat result display screens
- Optimized font color and text
- Optimized background color display

Enabled Timeframe Recommendation after Next Step Recommendation Step Selection
- Display and prompt user selection of recommended timeframe recommendations after
selection of “Add recommendation” shortcut via “@”

Organization Label Display for HubMD Clinicians
- Display organization for each eCare Access chat within the chat session list