MOT - Therapists

In the latest update, we've made some changes to the booking flow. For example, it's now clearer what session number is being booked when a user has insurance active as a payment method. As always, if you have any questions or feedback, please do get in touch with the team at support@myonlinetherapy.com.

Hi everyone, in this version we've made some changes to the way sessions are structured in the platform. Specifically, the change allows greater flexibility to create other session types (e.g. couples or family therapy) in the future.

Hi everyone, we're really excited to announce a change to the profile section for all of your clients. As part of this, you can now create "Progress notes", and add GP and next of kin details. We hope you like the update and please do get in touch if you have any feedback or suggestions for us.

Nothing major in this release - just a few engineering improvements.

Hi everyone, in this version we've made a few adjustments to the Outstanding Payouts section so that you can see payouts that are currently being processed.

In the latest release, we've added the ability for therapists located in a number of countries outside the UK (US, Portugal, Germany, France, Spain, Italy) to be able to add their payout details for a local bank account.

Hi everyone, in the latest version we've added the ability for you to enter details around your indemnity coverage. Please get in touch if you have any questions.

Bug fixes on payouts for the load more button.

In the latest version, we've created a new Payout section accessible from your profile, giving you full visibility of payouts that are completed and outstanding.

We've made improvements including bug fixes under the hood to make your My Online Therapy experience even better.

Nothing major to announce this week, folks. Keep an eye out for new updates soon!

We've updated the links in your account section to include links to our knowledge base and a link to our ZenDesk contact form! This will make it much easier to get in touch with us. If you have any questions feel free to get in touch with support@myonlinetherapy.com if you have any questions.

In the Availability section of the app, you can now pause new clients and also set "on leave" dates in your calendar. To find out more, please visit the Knowledge Bank or feel free to get in touch with support@myonlinetherapy.com if you have any questions.

We've updated the initial review to include an area for you to input recommended number of sessions for all clients, giving you the opportunity to track and measure progress more easily. We have also improved the functionality around requests for further sessions from insurance providers to make it more user friendly!

Fixing a bug on iPad devices that caused the app to crash

In the latest release we've made a significant improvement to the client section. We are making it easier for you to view and manage clients that you are actively treating. Please get in touch with support@myonlinetherapy.com if you have any questions or zimo@myonlinetherapy.com if you have any feedback.

In the latest release we've made a significant improvement to your 'Payment History' in the 'My Account' section of the app. It provides better visibility of sessions that have been paid and ones that are outstanding. Please get in touch with support@myonlinetherapy.com if you have any questions or zimo@myonlinetherapy.com if you have any feedback.

We've made an update to therapy bookings when a Vitality member has an active therapy plan. Please get in touch with support@myonlinetherapy.com if you have any questions.

We've made some updates to the messaging tab in the app. Apart from improving general message formatting, you also now have the ability to add an attachment. Please get in touch with support@myonlinetherapy.com if you have any questions.

For Vitality members, we've given you the ability to:

- Create and amend a therapy plan
- View answers to member's outcome measure questionnaires

In this latest version, our developers squashed a few bugs.

We've updated the app! In this version, we've made a number of bug fixes to improve performance.

We've updated the app! In this version, we've added a messages button to the client's profile as well as making the availability screens a bit quicker.

We've made a small fix in this version.

We've made an update to improve session rescheduling.