8.0.1
2024-03-08
We’re always making improvements to Freshchat so that you don’t miss a thing.
7.8
2023-11-01
We're always making improvements to Freshchat so that you don't miss a thing.
7.7.3
2023-10-18
We're always making improvements to Freshchat so that you don't miss a thing.
7.7.1
2023-06-29
- We're always making improvements to Freshchat so that you don't miss a thing.
7.7.0
2023-06-02
- Users will now be able to use placeholders on their messages that correspond to User attributes.
- We're always making improvements to Freshchat so that you don't miss a thing.
7.6
2023-04-21
We're always making improvements to Freshchat so that you don't miss a thing.
7.4
2023-03-27
We're always making improvements to Freshchat so that you don't miss a thing.
7.3.4
2023-03-02
Bug fixes and improvements
7.3.3
2022-11-23
Bug fixes and improvements.
7.3.2
2022-11-15
Bug fixes and improvements.
7.3.1
2022-07-12
Bug fixes and improvements.
7.3.0
2022-06-06
Bug fixes and improvements.
7.2.3
2022-05-13
Bug fixes and improvements.
7.2.2
2022-03-07
Bug fixes and improvements.
7.2.1
2021-12-25
Bug fixes and improvements.
7.1.2
2021-10-02
Bug fixes and improvements
7.1.1
2021-09-29
Bug fixes and improvements
7.1.0
2021-09-17
This update includes some bug fixes. You can now also share your app feedback quickly with us.
6.5.0
2020-11-25
Bug fixes and performance improvements.
6.4.2
2020-10-20
Bug fixes and performance improvements.
6.4.1
2020-09-22
Bug fixes and performance improvements.
6.4.0
2020-09-10
Bug fixes and performance improvements.
6.3.2
2020-07-04
Bug fixes and performance improvements.
6.3.1
2020-06-18
Bug fixes and performance improvements.
6.3.0
2020-05-19
Bug fixes and performance improvements.
6.2.5
2020-05-13
Bug fixes and performance improvements.
6.2.4
2020-05-07
Bug fixes and performance improvements.
6.2.3
2020-04-30
Bug fixes and performance improvements.
6.2.2
2020-03-28
Bug fixes and performance improvements.
6.2.1
2020-03-20
Bug fixes and performance improvements.
6.2.0
2020-03-03
Bug fixes and performance improvements.
6.1.0
2020-02-27
Never miss any pending conversation using Freshchat Reminders. With Freshchat Reminders, remind yourself about a message or set active/inactive in Intelli-Assign.
6.0.0
2020-02-12
Freshchat is going to support different roles for the team.
5.4.0
2020-01-07
Bug fixes and performance improvements.
5.3.0
2019-12-19
Introducing Siri Shortcuts for iOS 12+ devices. Now, ask Siri to set yourself active or inactive in Intelli-Assign or know about conversations assigned to you in Freshchat. You can find Siri shortcuts in app settings section.
5.2.0
2019-12-09
Bug fixes and performance improvements.
5.1.0
2019-11-15
Bug fixes and performance improvements.
5.0.1
2019-11-14
Bug fixes and performance improvements.
5.0.0
2019-11-11
We now support Omnichannel login experience across Freshworks products.
4.3.0
2019-10-17
We're always making improvements to Freshchat so that you don't miss a thing.
4.2.1
2019-09-18
We're always making improvements to Freshchat so that you don't miss a thing.
4.2.0
2019-09-11
Now you can search in Canned Response, FAQs, Quick Access files and Labels.
4.1.1
2019-08-15
We're always making improvements to Freshchat so that you don't miss a thing.
4.1.0
2019-08-08
We're always making improvements to Freshchat so that you don't miss a thing.
4.0.0
2019-07-10
1. Share files with customers from your Files App.
2. Get notified when a conversation is assigned to your group. Enable configuration from notification settings.
3. With support for 4 new languages the Freshchat app UI will now be auto-translated based on your mobile's native language settings. (French, Spanish, Polish and Portuguese-Brazil).
3.9.0
2019-06-25
Now you can search and get back to any conversation with the new conversations search feature.
3.8.0
2019-06-19
Now you can switch between your different Freshchat accounts without logging out each time.
3.7.0
2019-05-29
Stay on top of conversations with Freshchat Dashboard Widget.
3.6.0
2019-05-22
You can now view all Freshdesk tickets of the user on the go.
3.5.1
2019-05-17
We're always making improvements to Freshchat so that you don't miss a thing.
3.5.0
2019-05-11
Now, set yourself active on IntelliAssign with the new shortcut.
3.4.2
2017-09-18
We have updated our support section.
3.4.1
2019-03-20
Fixes for login issues.
3.4.0
2019-03-19
1. With support for 8 new languages the Freshchat app UI will now be auto-translated based on your mobile's native language settings. (Italian, German, Dutch, Finnish, Norwegian, Russian, Swedish, and Spanish - Latin America)
2. Stay on top of conversations with custom notification tone.
3.3.1
2019-02-28
We're always making improvements to Freshchat so that you don't miss a thing.
3.3.0
2019-02-15
You can now create leads in Freshsales on the go.
3.2.0
2019-02-01
We're always making improvements to Freshchat so that you don't miss a thing.
3.1.0
2019-01-09
Share files with customers from your Quick Access repository.
3.0.0
2018-12-29
Convert Freshchat conversations into Freshdesk tickets from mobile.
2.1.0
2018-12-07
Grouping canned responses under private or shared categories helps agents collaborate better.
2.0.0
2018-11-28
- Respond to real customers, avoid imposters taking up your time.
- Support better for Vietnamese and Chinese customers.
1.5.1
2018-09-09
UI Improvements for iPhoneX device.
1.5.0
2018-08-07
- Have multiple Freshchat accounts? Well, you can now choose which account you need to log in to.
- Need help from a team member on a conversation? You can now share the conversation URL with your team members on Slack, WhatsApp, Facebook Messenger & what not. The conversation will open in their Freshchat web or mobile app.
1.4.0
2018-06-28
With this version of Freshchat app, you will be able to view the uploaded files, ta-da!
(We are taking baby steps in this direction)
1.3.1
2018-06-19
- Fix deactivated agents showing up in assignable agents list.
1.3.0
2018-05-25
Graceful handling of deleted users and accounts.
1.2.1
2018-03-30
Updated support section.
1.2.0
2018-03-15
- Introducing Canned Responses to send pre-saved replies to customers with one tap.
- Need to open conversation link while on the go? No problem. Now open chat in the app just by clicking the shared link.
1.0.4
2018-02-17
Bug fixes and improvements.
1.0.3
2018-01-24
Updated support section.
1.0.2
2018-01-11
Support for iPad and updated support section.
1.0.1
2017-10-26
Bug fixes and performance improvements.