3.69
2024-03-25
Bug fixes: We squashed some bugs across the app.
3.67
2024-01-30
Bug fixes: We squashed some bugs across the app.
3.62
2023-10-11
Auto-fill deal names: Based on details like related contacts, accounts, and type, your deal’s name is automatically filled. You can edit it anytime you like.
Save CPQ documents for quick access: If you’ve got a contract related to a deal, save this document as a PDF in your phone, or under the Files section of that deal.
Add call duration in manual call logs: Make your manual call logs more detailed by adding the call duration for them.
3.61
2023-08-31
Bug fixes: Freshsales has fewer bugs now :)
3.59
2023-05-16
Join Teams meetings from mobile: If you’ve connected your Teams account to the Freshsales web app, use the mobile app to add Teams links to your meetings.
Permission for manual call logs: In the web app, under Admin Settings > Roles, there’s a permission for manual call logs. This extends to mobile now.
Update to deals: In the web app, under Admin Settings > Deals, admins can prevent users from setting past dates as a deal’s expected close date. This extends to mobile now.
3.58
2023-04-27
New language supported: The mobile app is now available in Arabic.
3.56
2023-03-31
Relate tasks and meetings to multiple records: Now you can relate every task and meeting to multiple leads, contacts, accounts, or deals. You can do this offline too.
3.55
2023-02-16
Bug fixes.
3.50
2022-10-21
Your activity timeline is now revamped: Inside a contact, the activity timeline now has 3 significant updates:
(i) A separate section compiling all overdue and upcoming activities
(ii) The ability to take action directly from the timeline (like checking in, or marking as complete)
(iii) More activities are now tracked and displayed
3.49
2022-09-29
Bug fixes.
3.48
2022-09-13
Your customizations are always in sync: In a contact’s page on the web app, if you rename a section, hide it, or move it around, all customizations will carry over to mobile.
Refreshing a record is easier: When you’re viewing a contact, account, deal, product, or even a custom record, just pull down to refresh the record.
Activities are more detailed and organized: Every activity related to a record—tasks, meetings, or even custom activities—can now be found inside the record under the new “Activities” tab. Plus we’ve added a count against each activity, so now you know exactly how many tasks and meetings you set up for a contact, how many you completed, and how many are overdue.
3.47
2022-07-13
Bug fixes.
3.46
2022-06-02
Bug fixes.
3.45
2022-05-21
Bug fixes.
3.43
2022-04-28
More flexibility while adding products to deals: Now you can edit the unit price and setup fee of a product when you add it to a deal.
Sales tax is now optional: If sales tax doesn’t apply to your business, go to the respective document’s template (in the web app), turn off the Include sales tax toggle, and sync the document with your deal.
3.41
2022-03-08
Bug fixes.
3.40
2022-01-28
Bug fixes.
3.39
2022-01-13
Bug fixes.
3.38
2022-01-10
Bug fixes: We squashed some bugs across the app.
3.35
2021-10-12
Trying to improve UX is like a carpenter chipping away. You slice something here, you polish something else there, and you hope your customer feels the difference. That's what we're doing with this release :)
3.34
2021-09-15
Mark sales activities as completed: To make sure every sales activity gets the closure it deserves, now mark your meetings and all other activities as completed.
Add your own fields for sales activities: For the sales activities you create, you no longer have to capture data with just the default fields. Add your own fields now.
3.12
2020-11-23
Bug fixes.
3.7
2020-09-10
Create record teams: Create ad-hoc teams that are specific to a lead, contact, account, or deal. Team members can be assigned titles too.
Offline mode update: Offline support is now extended to custom modules.
3.2
2020-07-04
Bug fixes.
2.21
2020-05-16
*) Color change: We’ve moved from amber to blue—right from the icons to the CTAs and toggles. Experience a brighter, clearer CRM as you move around.
2.17
2020-03-30
*) Quick links: Save time searching for links you visit often by adding them as Quick links in Freshsales
*) Create support tickets: Tap on 'Create ticket' from a record's detail page and navigate directly to Freshdesk mobile app for creating support tickets.
*) Bug fixes and enhancements
2.16
2020-03-19
Bug fixes.
2.15
2020-03-12
Bug fixes and enhancements.
2.14
2020-03-04
Number field formatting: Mobile app now supports formatting of custom number fields. aaFormatting for number fields should be enabled from your form settings in web app.
New language: Mobile app now supports Japanese language.
Roles and Permissions: We've improved the overall experience of how users access Freshsales based on their roles and permissions.
Bug fixes and enhancements.
2.13
2020-02-19
Bug fixes.
2.12
2020-01-31
Bug fixes and enhancements.
2.11
2020-01-23
1. Module permissions: Modules to which users don't have access are not listed in the main navigation now.
2. Bug fixes and enhancements
2.9
2019-12-11
Go to leads and contacts directly from emails: When a lead replies to your email, now navigate to the lead directly from the email by (i) tapping on the thumbnail, or (ii) using the “Go to” option in the action menu. You don’t have to go back to the Search bar anymore.
Bug fixes: Freshsales has fewer bugs now :)
2.8
2019-11-29
Bug fixes: Freshsales has fewer bugs now.
2.7
2019-11-25
Bug fixes: Freshsales has fewer bugs now.
2.6
2019-10-25
Bug fixes: Freshsales has fewer bugs now.
2.5
2019-10-24
Bug fixes: Freshsales has fewer bugs now.
2.4
2019-10-12
Share views with greater control: Your shared views can be read-only or editable, depending on permissions you grant your recipients. Plus you can decide if they can share the view with others.
Snooze tasks: If you want to put off a task to a later date (or time), you can now snooze it.
Manage check-ins for appointments: If your appointments don’t really need a check-in, you can disable it from the Freshsales web app’s Admin Settings.
2.3
2019-09-24
Private tag suggestions: For tags suggested to users, admins can now decide if users see only tags created by themselves or tags created by anybody.
Bug Fixes.
2.2
2019-09-17
Push notifications for custom activities: Get push notifications for any custom sales activity you create, like business lunches or birthday emails.
Search, now smarter: We’re bringing in recent searches and autocomplete suggestions.
Copy URLs from fields: Tap and hold on a URL in a field to copy it.
Private emails: If certain users are removed from email threads, they won’t have access to subsequent conversations in that thread.
2.1
2019-09-02
Bug fixes.
2.0
2019-08-23
Unveiling your home page: The new home page has everything you’ve always wanted to see when you step into the Freshsales app. It shows your upcoming appointments, overdue tasks, key metrics (like how many open deals you have), and includes a calendar view to help you quickly prioritize your day (or week). Plus you can take action right from the home page - like marking a task complete or checking in to a sales meeting.
1.36
2019-08-02
Renamed modules in Chinese, now in mobile: If you renamed the modules in Chinese (Simplified) in your Freshsales web app, your changes now reflect in the mobile app.
Bugs: We squashed some bugs across the product.
1.35
2019-07-13
Filters: You can now use filters to refine the list of your Leads, Contacts, Accounts, and Deals. Filter records using default/custom fields and apply different operators to single out the desired set of records. You can also save your filter views for quick access.
New login policy: Login policy in the mobile app is now changed to a unified organisation level login which enables smoother access to other products of Freshworks that you have signed up for. You will also use the custom login method set by your account admin.
1.34
2019-06-25
Bulk email, now in mobile: Send an email to multiple recipients in one shot, right from the mobile app. Bulk email limits vary from plan to plan.
1.33
2019-06-05
Track your emails more accurately: View information about emails opened, clicked and bounced for every email in a thread and for every recipient in the email.
Bug fixes: Freshsales has fewer bugs now :)
1.32
2019-05-27
Pagination issue fixed for email templates: Now you can access every template you’ve ever created (or that’s been shared with you).
Related contacts are back: In every account, you can now see the contacts related to that account.
Bug fixes: Freshsales has fewer bugs now :)
1.31
2019-05-17
Field dependencies, now easier to access: When you update a field, Freshsales points you to dependent fields, and takes you to them.
1.30
2019-05-04
Bug fixes.
1.29
2019-04-27
The Freshsales mobile app now supports 8 languages—Portuguese (Brazilian), Spanish (Mexican), German, French, Dutch, Russian, Italian and Polish.
1.28
2019-04-10
View renamed modules: In the Freshsales web app, if you've replaced "Leads", "Contacts", "Deals" and "Accounts" with terms that best describe your business, you can now see the changes on mobile.
View related modules: If you’ve set up lookup fields to establish relationship between two modules in the Freshsales web app, you can now view those related lists as a separate tab in all entity landing pages.
See field permissions reflected in mobile: If your admin has made a field "editable", "read-only" or "hidden" in web, you’ll find those permissions reflected in the mobile app.
1.27
2016-06-22
1. Portrait mode support: The Freshsales mobile app for the iPad now supports both portrait and landscape modes.
2. Custom roles: If you’ve set up custom roles in Freshsales on the web, the changes now reflect in your mobile app.
3. Bugs: We squashed some bugs across the product.
1.26
2016-06-22
1. Integration with Freshcaller: You can now use Freshcaller—the cloud-based call center app—to make calls from your mobile. Make sure you’ve already integrated Freshcaller into Freshsales on the web.
2. Get notifications when you’re tracking emails: Get push notifications when your recipients open an email, click on a link, or send a reply.
3. New Settings page: The app now has a dedicated Settings page, where you can manage the kind of notifications you get and set your calling preferences.
4. See your email signature in mobile: Your email editor now shows your email signature on every email you send.
5. View rotten deals: View rotten deals on mobile, if you’ve already configured rotten deals in Freshsales on the web.
6. Bugs: We squashed some bugs across the product.
1.25
2016-06-22
* Add multiple emails, accounts: Now add multiple emails (for leads, contacts) and multiple accounts (for contacts). You can also change a lead’s primary email and a contact’s primary account when you have to.
* Edit content in lookup fields: If you’ve configured lookup fields in our web app, you can view and edit the field’s content from the mobile app.
* Bugs: We squashed some bugs in email compose.