FrontApp
Customer operations platform
Free
5.44.0for iPhone, iPad and more
Age Rating
FrontApp Screenshots
About FrontApp
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
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What's New in the Latest Version 5.44.0
Last updated on Apr 10, 2024
Old Versions
- Open conversation and topic links directly in the app
- Support for annotations in chat messages
- More secure implementation of Google and Office 365 sign-in
- Fix an issue preventing some attachments from being downloaded
- Other bug fixes and performance improvements
- Support for annotations in chat messages
- More secure implementation of Google and Office 365 sign-in
- Fix an issue preventing some attachments from being downloaded
- Other bug fixes and performance improvements
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Version History
5.44.0
Apr 10, 2024
- Open conversation and topic links directly in the app
- Support for annotations in chat messages
- More secure implementation of Google and Office 365 sign-in
- Fix an issue preventing some attachments from being downloaded
- Other bug fixes and performance improvements
- Support for annotations in chat messages
- More secure implementation of Google and Office 365 sign-in
- Fix an issue preventing some attachments from being downloaded
- Other bug fixes and performance improvements
5.43.0
Mar 20, 2024
Bug fixes and performance improvements.
5.42.0
Mar 5, 2024
Bug fixes and performance improvements.
5.41.0
Feb 23, 2024
Adds an option to optimize image attachments inserted from the clipboard or the photo gallery.
5.40.0
Feb 13, 2024
- Summarize a conversation with AI from the comment composer
- Compose with AI in the message composer
- View highlights in messages and comments
- See a conversation preview when a conversation link or id is included in a comment
Please note that AI features are progressively rolled out.
- Compose with AI in the message composer
- View highlights in messages and comments
- See a conversation preview when a conversation link or id is included in a comment
Please note that AI features are progressively rolled out.
5.39.0
Feb 6, 2024
Bug fixes and performance improvements.
5.38.1
Jan 23, 2024
This update fixes broken animations and menus not appearing when the "Reduce Motion" accessibility option is enabled. This would also prevent some users from replying to messages.
Front now properly supports the "Reduce Motion" option, disabling animations only when it is appropriate to do so.
Front now properly supports the "Reduce Motion" option, disabling animations only when it is appropriate to do so.
5.38.0
Jan 17, 2024
In addition to the usual performance improvements and bug fixes, this update includes some exciting new features:
- Support for linked conversations
- See dynamic objects and comment highlights in conversations
- Improved accessibility with screen readers
- Stop showing calendar reminders for declined events
- Support for linked conversations
- See dynamic objects and comment highlights in conversations
- Improved accessibility with screen readers
- Stop showing calendar reminders for declined events
5.37.0
Dec 6, 2023
- Support latest Emoji
- Bug fixes and performance improvements
- Bug fixes and performance improvements
5.36.0
Nov 7, 2023
Performance and stability improvements.
5.35.0
Oct 24, 2023
Performance improvements and bug fixes.
5.34.1
Sep 27, 2023
Stability improvements.
5.34.0
Sep 22, 2023
Performance improvements and bug fixes.
5.33.0
Sep 7, 2023
Performance improvements and bug fixes.
5.32.0
Aug 26, 2023
Performance improvements and bug fixes. With this new version the app becomes compatible with handoff.
5.31.0
Aug 10, 2023
Performance improvements and bug fixes.
5.30.0
Jul 28, 2023
Fix for date and time format settings not saved between sessions.
Performance improvements and bug fixes.
Performance improvements and bug fixes.
5.29.0
Jul 25, 2023
Performance improvements and bug fixes.
5.28.0
Jul 19, 2023
Performance improvements and bug fixes.
5.27.1
Jul 14, 2023
Bug fixes.
5.27.0
Jul 4, 2023
Performance improvements and bug fixes.
5.26.1
Jun 13, 2023
Performance improvements and bug fixes.
5.26.0
Jun 7, 2023
- Fix an issue where changing the signature from the quick reply composer would not be saved
- Ability to add images from camera and gallery with WhatsApp and Front Chat channels
- Ability to add images from camera and gallery with WhatsApp and Front Chat channels
5.25.0
May 18, 2023
Performance improvements and bug fixes.
5.23.2
Apr 19, 2023
This update fixes an issue where the app would sometimes be stuck on the launch screen after signing in.
FrontApp FAQ
Click here to learn how to download FrontApp in restricted country or region.
Check the following list to see the minimum requirements of FrontApp.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
FrontApp supports English
