hellosecurity
Free
v1.13.0_7423for iPhone, iPad and more
Age Rating
hellosecurity Screenshots
About hellosecurity
hellosecurity mobile application is a professional mobile phone client software for Motorola hellosecurity digital video recorders, IP Cameras and NVR in the security category.
The software is for serious and dedicate surveillance usage and it is copyright protected.
The software is for serious and dedicate surveillance usage and it is copyright protected.
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What's New in the Latest Version v1.13.0_7423
Last updated on Sep 28, 2023
Old Versions
2.The app supports searching secondary structured information
3. Support IPC v5.1.3
4.Fixed some bugs.
3. Support IPC v5.1.3
4.Fixed some bugs.
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Version History
v1.13.0_7423
Sep 28, 2023
2.The app supports searching secondary structured information
3. Support IPC v5.1.3
4.Fixed some bugs.
3. Support IPC v5.1.3
4.Fixed some bugs.
1.12.0_7061
Aug 11, 2023
-----------------------2023.08.10----------------------
1. Fixed abnormal issues with jumping video and picture in file management.
2. Fixed login and disconnect issues on newer mobile models.
2. Fixed some translation issues.
3. Fixed some minor bugs.
1. Fixed abnormal issues with jumping video and picture in file management.
2. Fixed login and disconnect issues on newer mobile models.
2. Fixed some translation issues.
3. Fixed some minor bugs.
iOS App 1.7.8
Aug 19, 2021
Add multiple features
1. System messages
2. Account device binding/use
3. Account device sharing
4. Backup of local device list
Function enhancement
1. Device management-support APP to add cameras and devices with IPV6 address
2. Push configuration-the latest version supports the configuration of license plate push alarm
3. Push configuration-add Push switch to control temperature and mask
Experience optimization
1. Message notification-personnel remarks information display
2. Device management-add device page optimization
3. Device management-scan the QR code on the device side to directly add the device
4. Device management-APP supports the generation of device QR code business cards
5. Push configuration-prompt when the message push function is turned off
6. Optimization of translation issues
More optimization
1. Performance optimization-support mobile phone hardware decoding to achieve smooth playback of H265 1080P stream on mobile phones with hard decoding
1. System messages
2. Account device binding/use
3. Account device sharing
4. Backup of local device list
Function enhancement
1. Device management-support APP to add cameras and devices with IPV6 address
2. Push configuration-the latest version supports the configuration of license plate push alarm
3. Push configuration-add Push switch to control temperature and mask
Experience optimization
1. Message notification-personnel remarks information display
2. Device management-add device page optimization
3. Device management-scan the QR code on the device side to directly add the device
4. Device management-APP supports the generation of device QR code business cards
5. Push configuration-prompt when the message push function is turned off
6. Optimization of translation issues
More optimization
1. Performance optimization-support mobile phone hardware decoding to achieve smooth playback of H265 1080P stream on mobile phones with hard decoding
1.7.1
Apr 16, 2020
New features & important updates:
1, When the APP adds a P2P device, a pop-up message will be displayed, prompting the user to turn on the P2P function on the device
2, Support preview and playback with POS information
3, Add new functions used with NVR 1.4.4 Version
(1) Support P2P 2.0 (also compatible with current P2P 1.0)
(2) Support device cloud upgrade
(3) Support license plate search
(4) Push comparison results of face detection or face comparison (face, name, group)
a. Capture of face detection or face comparison
b. Alarm prompt information of designated personnel for face recognition alarm
c. Name of the face that the comparison is successful
Bugs resolved:
1, App can fix the current time by sliding the playback frame left or right when viewing NVR recordings.
2. Fixed the problem that App flashbacks when opening on Iphone 11 (iOS 13.3 version)
3, Fixed the problem that users use iOS app to snap back when capturing video in iPad playback
4, Fixed the problem that previous iOS APP 1.7.0 cannot connect to DVR version 3.0 device, and cannot backup video
5, Fixed the problem that the app automatically crashes when adding a device when try to installs the app on iPhone with iOS13
6, Fixed the problem that iOS system would turn off itself when the sound button is turned on
1, When the APP adds a P2P device, a pop-up message will be displayed, prompting the user to turn on the P2P function on the device
2, Support preview and playback with POS information
3, Add new functions used with NVR 1.4.4 Version
(1) Support P2P 2.0 (also compatible with current P2P 1.0)
(2) Support device cloud upgrade
(3) Support license plate search
(4) Push comparison results of face detection or face comparison (face, name, group)
a. Capture of face detection or face comparison
b. Alarm prompt information of designated personnel for face recognition alarm
c. Name of the face that the comparison is successful
Bugs resolved:
1, App can fix the current time by sliding the playback frame left or right when viewing NVR recordings.
2. Fixed the problem that App flashbacks when opening on Iphone 11 (iOS 13.3 version)
3, Fixed the problem that users use iOS app to snap back when capturing video in iPad playback
4, Fixed the problem that previous iOS APP 1.7.0 cannot connect to DVR version 3.0 device, and cannot backup video
5, Fixed the problem that the app automatically crashes when adding a device when try to installs the app on iPhone with iOS13
6, Fixed the problem that iOS system would turn off itself when the sound button is turned on
1.6.6
Oct 17, 2019
1. Solve the problem of APP accessing multiple devices in an abnormal LAN environment;
2. Support the area out of bounds detection function with NVR 1.4.2 Version;
3. Support to skip the option to add device during the APP first installation;
4. Support device search;
5. Support to add two NVRs with the same IP address but different ports;
6. Support to open and close the alarm out on the preview interface;
7. Support to modify the Alarm Out manually;
8. Fixed the problem that APP can not see the date and time directly connected to the fisheye;
9. Fixed the problem that customer cannot control the dome;
10. Add prompt that the maximum device limit is 100 when the customer adds equipment to 100;
11. Fixed the problem that IPhone Bluetooth headset can not monitor and intercom through the APP;
12. Fixed the problem that NVR sub-code stream higher than 720p cannot be displayed in the IOS APP;
13. Fixed the bug that App device management interface delete device still receives notification.
2. Support the area out of bounds detection function with NVR 1.4.2 Version;
3. Support to skip the option to add device during the APP first installation;
4. Support device search;
5. Support to add two NVRs with the same IP address but different ports;
6. Support to open and close the alarm out on the preview interface;
7. Support to modify the Alarm Out manually;
8. Fixed the problem that APP can not see the date and time directly connected to the fisheye;
9. Fixed the problem that customer cannot control the dome;
10. Add prompt that the maximum device limit is 100 when the customer adds equipment to 100;
11. Fixed the problem that IPhone Bluetooth headset can not monitor and intercom through the APP;
12. Fixed the problem that NVR sub-code stream higher than 720p cannot be displayed in the IOS APP;
13. Fixed the bug that App device management interface delete device still receives notification.
1.6.2
Apr 6, 2019
hellosecurity FAQ
hellosecurity is available in regions other than the following restricted countries:
South Korea,Niger,Philippines,Cote Divoire,Cape Verde,Algeria,Estonia,Israel,Botswana,Finland,Pakistan,Venezuela,Afghanistan,Austria,Benin,Turkmenistan,Senegal,Chad,Spain,France,Ghana,Ireland,Rwanda,Serbia,Kosovo,China,Gambia,Papua New Guinea,Armenia,Liberia,Morocco,Malaysia,Yemen,Cameroon,Nigeria,Tajikistan,Uganda,Moldova,South Africa,Tanzania,Congo,Namibia,Poland,Zambia,Croatia,Italy,Macedonia,Mali,Myanmar,Guinea-bissau,Mauritania,Nepal,Qatar,Macao,Congo, Democratic Republic,Micronesia,Kuwait,Uzbekistan,Vanuatu,Australia,Canada,Latvia,Seychelles,Switzerland,Czech Republic,Georgia,Mauritius,United Kingdom,Lao Peoples Democratic Republic,Montenegro,Belarus,Sri Lanka,Nauru,Angola,Belgium,Bulgaria,Bhutan,Sierra Leone,Swaziland,Saudi Arabia,Slovakia,Sao Tome & Principe,Bosnia & Herzegovina,Luxembourg,Maldives,Oman,Romania,Burkina Faso,Denmark,Libya,Vietnam,India,Malta,New Zealand,Russia,Taiwan,Iceland,Sweden,Hong Kong,Mozambique,Zimbabwe,Cyprus,Japan,Lithuania,Portugal,Iraq,Jordan,Cambodia,Slovenia,Turkey,United Arab Emirates,Germany,Fiji,Greece,Kyrgyzstan,Brunei Darussalam,Kenya,Madagascar,Tonga,Kazakhstan,Palau,Bahrain,Egypt,Gabon,Indonesia,Albania,Mongolia,Hungary,Lebanon,Solomon Islands,Azerbaijan,Norway,Tunisia,Ukraine,Malawi,Singapore,Thailand
hellosecurity supports English, Albanian, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovenian, Spanish, Traditional Chinese, Turkish, Vietnamese
Click here to learn how to download hellosecurity in restricted country or region.
Check the following list to see the minimum requirements of hellosecurity.
iPhone
Requires iOS 12.1 or later.
iPad
Requires iPadOS 12.1 or later.
iPod touch
Requires iOS 12.1 or later.