Akia

Improved tasks flow to support task queues

Security enhancements and improvements to the broadcast interface.

Updated guest records and broadcast functions. Improved user experience and functionality of commonly used features like search and creation flows. Bugs and improvements.

Added orders tab

- various bug fixes and improvements
- fixed notes rendering for guests/teamchats
- improved detail view for conversations

You can now tag other staff members in Team Chat
Hold down a message to like it
Creating a team chat now properly routes to the screen

Fixed a bug where newly created team chats would crash.
Fixed activity positioning to render in the correct order.

Fixed a bug that caused the app to crash when creating new customer conversations.

- Platform toggle for conversations
- Users can manually send re-engagement templates and queue follow up messages
- audio for WhatsApp
- Fixed an issue with logout
- Resolved an issue where tapping into a conversation did not scroll all the way to the bottom
- Fixed some usability issues associated with dark mode

- Swipe messages to create tasks
- Child tasks now available in task details screen
- View conversation from customers tab
- Create and view notes
- Generate agreement from agreement list
- Select and send merge field
- Preview template message
- Zoom available for images

- Improve error message for login
- Fix macro list doesn't show all when list is too long

- New interface for templates, macros, and scheduled messages in chat
- Fix rotation problem when enabling app in Kiosk mode
- Fixed a bug where creating a guest with an email address failed to add the email address
- Improved readability of chats so that new messages don't force messages down
- Added email previews to email messages

- Fix timestamp in agreements module showing the incorrect timestamp
- Prevent emails from crashing some conversations
- You can now view rich emails from chat
- Prevent error message when disconnected and logged out

- Allow mark complete and mark unread in customer conversations
- Shortcut to call guests or email guests from customer profile page

- Make counter signature in agreements available
- Fix some issues with the Kiosk mode

Fixed a few minor display bugs with add customer/team chat/task and search.

- Businesses can now convert the app into Kiosk mode. Allowing customers to complete agreements on a tablet instead of from their phones.
- Fixed an issue with restricted users not receiving mobile notifications.
- Creating customers no longer requires email or phone number.
- Fixed an issue when loading conversations from a notification, the header would not be displayed.
- Removed sounds from some of the buttons on the app.

Fixed an issue where macros would not send.

- Users may now select WhatsApp templates to send instead of free chat with WhatsApp customers
- Added sound effects and animations!
- Improved usability of using Akia when connection is poor or internet is unavailable, messages are now cached until connection is restored
- Real time message, customer, team chat, and task search added to the interface
- Added a usage meter for broadcast and removed problems when attempting to broadcast through the interface when out of credits
- Added an active office switch to the profile page
- Unified add customer, team chat, and task into a global add icon
- Improved the look, feel, and performance of the tasks screen
- Agreements now render in the side panel
- Queued messages now render in the side panel
- Tapping notifications now loads the appropriate thread
- View all reservations and reservation details in the side panel
- Added preview text to the inbox
- Moved activity feed inline chat (to match Desktop)
- Third party integrations are now available on the mobile device
- Fixed macros not showing up for team chats

Fixed a few issues with headers sometimes displaying incorrect state.

- Fixed rotation on tablets
- Fixed chat view and automatic scrolling breaking in some cases
- Changed design of Akia's messages to make them more discernible from user messages

- Support chat is now available in UI
- Tapping notifications for agreements will now show in the UI
- New update for tasks, includes home view, new department view
- Conversations now show in task chat
- Re-assign tasks from the UI
- Better support for due dates

We now support logging into multiple devices
Fixed some issues with tasks users getting incorrect notifications
Fixed some issues with some users seeing tabs they shouldn't
Agreements are now tap-able from the notifications tab

Fixes issues with notifications showing up for provisioned users

Found an issue where threadlists would stop updating after a period of time