Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
mySafaricom Screenshots
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About mySafaricom

My Safaricom App offers our customers a convenient self service channel to manage their safaricom account and interact with our Customer care
Key Features Include:
- Safaricom Platinum
- Blaze Shake & Vote
- MPESA
- Bill Manager
- Mshwari / MKCB
- Cost Calculator
- Show Account Balances; Airtime, Data, SMS
- Topup: Recharge with a Voucher
- Bonga Services; Enrolment, Balance, Transfer, Redemption, History
- Data & SMS Plans – View and Purchase bundles
- Store Locator – Near Me
- Charged SMS Services – VIew and Manage
- Skiza Services – View and manage tones
- My Profile; IMEI, PUK
- Sambaza services -
- Okoa services
- Roaming Services
- Knowledgebase
- Request for M-PESA Statement
- Feedback and Rating Service
- Contact us: Twitter, Facebook, Live chat
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What's New in the Latest Version 3.8

Last updated on Nov 3, 2019
Old Versions
Critical Bug Fix
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Version History
3.8
Nov 3, 2019
Critical Bug Fix
3.7
Oct 23, 2019
Welcome to the New Safaricom Way.

Simple. Transparent. Honest

For You

Simple in how we connect with each other
Transparent in how you buy your airtime and data
Honest in how you see your usage

The New App Offering
Data and Airtime with no expiry date
Choose any amount to buy
Get 50% extra airtime for calls and sms across all networks
3.6
Jun 29, 2019
Introducing In App M-PESA PIN authentication. The improved PIN authentication service is currently available for Send Money, Withdraw Cash, Lipa na M-PESA, Bill Manager and Check Balance menus.
In case you send money to the wrong person, you are now able to reverse it on the last confirmation screen.
3.5
Mar 27, 2019
Fuliza Opt in/opt out: This will allow M-PESA customers to opt in and out of the Fuliza product without a requirement for them to provide an M-PESA PIN (through STK Push)

M-PESA Global experience has been improved in such a way that you can now be able to input your Location details during the opt in journey in compliance to regulatory and Western union product requirements and also select the respective currency of the country you intend to send money to.

Enhancements and bug fixes whereby you will now be able to Perform services like Sambaza Airtime and Data bundles as well as Transfer of Bonga Points.

mySafaricom FAQ

Click here to learn how to download mySafaricom in restricted country or region.
Check the following list to see the minimum requirements of mySafaricom.
iPhone
iPad
mySafaricom supports English

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