2.9.76
2023-01-26
Added Reopen button. Now agent can reopen chat when it is needed.
2.7.67
2022-08-11
Assign live chats to agents and groups from within the app
Receive push and in-app notifications for assignments
2.6.53
2022-06-20
Now, you can assign agents to live chats right from the app
Receive in-app or push notifications when you've been assigned a chat
2.5.44
2022-05-16
- Response templates for live chat mode. Now agents can add templated responses to live chats right in the app.
- Badge indicators on live chat conversations. An avatar now appears on chat strings taken over by other agents, and a blue badge appears on chats taken over by you.
2.3.39
2022-05-04
As usual few more fixes to make our application more stable and useful. Waiting your feedback!!!
2.1.31
2022-04-06
The first attempt is usually a failure :-). So let's try one more update.
1.15
2021-03-13
Bug fixes
1.13
2020-01-22
- Changed push notification sound to not be the default iOS push notification sound
- Performance and bug fixes
1.12
2019-12-12
Added the ability to sign up for a free Instabot account on the login screen
Bug fixes
Performance updates
1.11
2019-10-02
- Dark mode support
- More robust support for when device does not have connection
- Conversations view support for new node types:
-- Date/Time picker node
-- Time delay node
-- NLP node
-- Send-an-Email node
- Bug fixes
1.9
2019-06-05
- ability to view and download a file that is uploaded by the end-user directly from the conversation view
- improved UX in displaying rich-media carousel card selections by the end-user
- performance improvements
- bug fixes
1.7
2019-01-29
- Added the ability to enable/disable push notifications per specific goal-node completions
- In the conversations list view, added icons that indicate the specific goal node(s) that were completed by the end-user
- Display the city, country, and flag icon in the end-user's profile
- Performance improvements
- Bug fixes
1.5
2019-01-05
- Renew authorizations tokens if they expire before the user reopens the app
- Added analytics SDK
- UI bug fixes
1.4
2018-12-20
- Added support for embedded youtube links
- Removed the Instabot SDK
- Updated error message copy
- Bug fixes
1.3
2018-12-03
1. New and improved UI/UX for live-chat takeover
2. Bug fixes
3. Minor UI improvements
1.2
2018-11-18
- new space-optimized design for conversation list view
- performance improvements
- bug fixes
1.1
2018-11-04
- Improved status messages about the end-user in the conversations list preview
- UI/UX improvements
- Bug fixes