Birdeye
Free
5.7.0for iPhone, iPad and more
Age Rating
Birdeye Screenshots
About Birdeye
Birdeye is the place for multi-location businesses to acquire customers on autopilot.
Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place.
It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform.
Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.
* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic.
* Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.
* Analyze reports, gain actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay connected to your customers.
About Birdeye:
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Any questions? Please contact support@birdeye.com.
Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place.
It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform.
Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.
* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic.
* Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.
* Analyze reports, gain actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay connected to your customers.
About Birdeye:
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Any questions? Please contact support@birdeye.com.
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What's New in the Latest Version 5.7.0
Last updated on Apr 19, 2024
Old Versions
We're excited to introduce a host of new features to enhance your social media experience with Birdeye.
Publish to Social Media Channels: Now you can effortlessly share your content directly to your favourite social media platforms right from our mobile app. You can also collaborate with your team more efficiently by sending posts for approval directly from the app.
Publish to Social Media Channels: Now you can effortlessly share your content directly to your favourite social media platforms right from our mobile app. You can also collaborate with your team more efficiently by sending posts for approval directly from the app.
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Version History
5.7.0
Apr 19, 2024
We're excited to introduce a host of new features to enhance your social media experience with Birdeye.
Publish to Social Media Channels: Now you can effortlessly share your content directly to your favourite social media platforms right from our mobile app. You can also collaborate with your team more efficiently by sending posts for approval directly from the app.
Publish to Social Media Channels: Now you can effortlessly share your content directly to your favourite social media platforms right from our mobile app. You can also collaborate with your team more efficiently by sending posts for approval directly from the app.
5.6.4
Apr 15, 2024
We're excited to introduce a host of new features to enhance your social media experience with Birdeye.
Publish to Social Media Channels: Now you can effortlessly share your content directly to your favourite social media platforms right from our mobile app. You can also collaborate with your team more efficiently by sending posts for approval directly from the app.
Content Calendar: Stay organised and on top of your content strategy by viewing posts scheduled for future dates.
Publish to Social Media Channels: Now you can effortlessly share your content directly to your favourite social media platforms right from our mobile app. You can also collaborate with your team more efficiently by sending posts for approval directly from the app.
Content Calendar: Stay organised and on top of your content strategy by viewing posts scheduled for future dates.
5.6.3
Feb 22, 2024
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.6.2
Feb 3, 2024
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.6.1
Jan 22, 2024
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.6.0
Jan 5, 2024
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.5.9
Dec 19, 2023
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.5.8
Dec 18, 2023
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.5.7
Dec 11, 2023
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.5.6
Nov 9, 2023
It's the little details that count. This release focuses on small enhancements that make your app experience even better.
Don't wait, update the Birdeye app now.
Don't wait, update the Birdeye app now.
5.5.5
Oct 31, 2023
It's the little details that count. This release focuses on small enhancements that make your app experience even better. Don't wait, update the Birdeye app now.
5.5.4
Oct 20, 2023
It's the little details that count. This release focuses on small enhancements that make your app experience even better. Don't wait, update the Birdeye app now.
5.5.3
Oct 3, 2023
Goodbye to glitches. Our team has been busy crushing some pesky bugs behind the scenes to enhance your app experience. Update the Birdeye app today!
5.5.2
Sep 12, 2023
Get to the point faster with BirdAI
:- Skip the fluff. Get instant summaries of inbox conversations and reviews. And keep a bunch of text tricks up your sleeves to translate, adjust length and tone, or rephrase replies at just a tap. Upgrade the app now!
:- Skip the fluff. Get instant summaries of inbox conversations and reviews. And keep a bunch of text tricks up your sleeves to translate, adjust length and tone, or rephrase replies at just a tap. Upgrade the app now!
5.5.1
Sep 9, 2023
Get to the point faster with BirdAI
:- Skip the fluff. Get instant summaries of inbox conversations and reviews. And keep a bunch of text tricks up your sleeves to translate, adjust length and tone, or rephrase replies at just a tap. Upgrade the app now!
:- Skip the fluff. Get instant summaries of inbox conversations and reviews. And keep a bunch of text tricks up your sleeves to translate, adjust length and tone, or rephrase replies at just a tap. Upgrade the app now!
5.5.0
Sep 2, 2023
Get to the point faster with BirdAI
:- Skip the fluff. Get instant summaries of inbox conversations and reviews. And keep a bunch of text tricks up your sleeves to translate, adjust length and tone, or rephrase replies at just a tap. Upgrade the app now!
:- Skip the fluff. Get instant summaries of inbox conversations and reviews. And keep a bunch of text tricks up your sleeves to translate, adjust length and tone, or rephrase replies at just a tap. Upgrade the app now!
5.4.6
Aug 5, 2023
Discover AI-powered review replies to save time. And an improved inbox for seamless texting. Breeze through quick-send and manage contacts even more easily. Yes, this release is a bunch of smaller enhancements you’ll love. Update the Birdeye app today!
5.4.5
Jul 7, 2023
Goodbye to glitches. Our team has been busy crushing some pesky bugs behind the scenes to enhance your app experience. Update the Birdeye app today!
5.4.4
Jun 11, 2023
A little brewing behind the scenes has given your humble inbox a cleaner layout, enhanced with profile pictures next to each message.
But the real game-changer? The ability to mark those pesky messages as spam with a single tap. Update the app today!
But the real game-changer? The ability to mark those pesky messages as spam with a single tap. Update the app today!
5.4.3
Jun 5, 2023
Minor bug fixes and improvements.
5.4.2
May 23, 2023
Minor bug fixes and improvements.
5.4.1
May 16, 2023
Minor bug fixes and improvements.
5.4.0
Apr 26, 2023
Minor bug fixes and improvements.
5.3.9
Apr 17, 2023
Minor bug fixes and improvements.
5.3.8
Apr 3, 2023
Send multiple images at one go.
You can now send up to 10 images in a message.
You can now send up to 10 images in a message.
Birdeye FAQ
Click here to learn how to download Birdeye in restricted country or region.
Check the following list to see the minimum requirements of Birdeye.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Birdeye supports English
