5.3.0
2023-10-25
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
5.2.2
2023-10-04
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
5.2.0
2023-09-25
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
5.0.0
2023-08-21
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.22.6
2023-04-24
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.22.5
2023-04-15
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.22.3
2023-03-29
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.21.1
2022-12-16
• Bugfixes and minor improvements
• Added canned responses in chats with clients.
• Added agent statuses. The agent can select the appropriate status and add a short comment on it.
• Fixed notifications for incoming calls.
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.17
2022-08-09
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.15.1
2022-07-04
Now video calls are available in the mobile application:
• You can make all communication with clients in one application (both chats and video calls),
• No need to share video from phone through common sharing services,
• You can show a detailed presentation of your product and service to those customers who want to communicate by voice and look at your product.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.15
2022-06-06
Now video calls are available in the mobile application:
• You can make all communication with clients in one application (both chats and video calls),
• No need to transfer video from phone to computer to send video through common sending systems,
• You can show a detailed presentation of your product and service to those customers who want to communicate by voice and look at your product.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.14
2022-05-02
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.12
2022-04-12
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.9.8
2022-01-18
We’re working hard to fix some bugs in Jivo and bring minor improvements.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.9.7
2022-01-14
We’re working hard to fix some bugs in Jivo and bring minor improvements.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.9.6
2021-12-29
We’re working hard to fix some bugs in Jivo and bring minor improvements.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.8.2
2021-09-08
• Minor bugfixes and improvements
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.5.5
2020-12-16
• Performance improvements and bug fixes
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.5.1
2020-12-09
• Bug fixes
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.4.1
2020-09-14
• Minor UI fixes and improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.4
2020-07-30
• You can now sign up and sign in to Jivo with your Apple account
• Minor bug fixes and improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.3.7
2020-06-20
• Incoming calls issue fixed
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.3.6
2020-06-13
• Bug fixes and performance improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.3.5
2020-06-11
• Bug fixes and performance improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.3.2
2020-04-29
• Improvements and bug fixes
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.3.1
2020-04-09
• Improvements and bug fixes
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.3
2020-03-19
• Performance improvements and bug fixes
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.2.2
2020-01-30
• You can now sign in to Jivo with your Google account
• Minor bug fixes and improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.2.1
2020-01-16
• You can now sign in to Jivo with your Google account
• Minor bug fixes and improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.2
2019-12-17
• One thing we hope you enjoy: you can now sign in to Jivo with your Google account. (No need to remember another password!)
• Minor bug fixes and improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.1.1
2019-11-26
4.1.1
• Fixes and improvements
4.1
• Business hours: set up your agents' work schedule with this amazing new feature!
• Fixed iOS 13 incoming call notification
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.1
2019-11-19
• Business hours: set up your agents' work schedule with this amazing new feature!
• Fixed iOS 13 incoming call notification
• Minor UI fixes and improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.0.5
2019-10-15
• Dark mode - for those who want to be on the dark side
• Fixes and improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.0.4
2019-10-02
4.0.4
• Fixes and improvements
4.0.3
• New "Contact us" section in the main menu - easily report an issue or suggest improvements
• Chat with tech support directly from the app - get help faster
• Enhanced image and file sharing user interface
• See the "Zz" indicator for offline chats in your inbox
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.0.3
2019-09-12
• New "Contact us" section in the main menu - easily report an issue or suggest improvements
• Chat with tech support directly from the app - get help faster
• Enhanced image and file sharing user interface
• See the "Zz" indicator for offline chats in your inbox
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.0.2
2019-07-19
• Reminders with push notifications. Check and complete reminders from the mobile app.
• Exchange files and photos in the Team chat with other agents. Send that funny meme or important document directly from the app.
• Send messages to other colleagues at any time - even if they are offline. Your message will still be there waiting to be read when they log in on Jivo again.
• Forgot about who works with you? The agent's info panel is now available in the mobile application.
• Need to quickly jot something down? Send a message, document or image to a chat with yourself.
P.S. Got a bug? Have a question? Want to share an idea? Use the "Leave feedback" option on the left side menu of our app.
4.0.1
2019-07-05
• Reminders with push notifications. Check and complete reminders from the mobile app.
• Exchange files and photos in the Team chat with other agents. Send that funny meme or important document directly from the app.
• Send messages to other colleagues at any time - even if they are offline. Your message will still be there waiting to be read when they log in on Jivo again.
• Forgot about who works with you? The agent's info panel is now available in the mobile application.
• Need to quickly jot something down? Send a message, document or image to a chat with yourself.
P.S. Got a bug? Have a question? Want to share an idea? Use the "Leave feedback" option on the left side menu of our app.
4.0
2019-06-10
• Reminders with push notifications. Check and complete reminders from the mobile app.
• Exchange files and photos in the Team chat with other agents. Send that funny meme or important document directly from the app.
• Send messages to other colleagues at any time - even if they are offline. Your message will still be there waiting to be read when they log in on Jivo again.
• Forgot about who works with you? The agent's info panel is now available in the mobile application.
• Need to quickly jot something down? Send a message, document or image to a chat with yourself.
P.S. Got a bug? Have a question? Want to share an idea? Use the "Leave feedback" option on the left side menu of our app.
3.8.1
2019-01-01
Not a day goes by without the hard work of our developers. Thank you for your reviews, by the way!
Here are our latest update notes:
• Sound alerts hotfix - they will keep playing properly now!
• Now you can create a new account from the app.
• At last, channel names are visible as the title in chat screens with clients.
• A pencil-indicator will appear when your colleague is typing a message for you. As simple as it sounds.
• Sometimes your text draft would disappear from conversation windows when you opened other app screens. We're not quite sure why this happened, but we fixed it.
• Several amazing visual effects in the Archives section delivered a great pleasure to the eyes. However, some adjustments had to be made. Slow scrolling, long chat logs loading time and some other things are all in the past now.
If you read our update notes, please send "I've read it" to ios-support@jivochat.com. Have a nice day!
3.8
2018-12-17
Hey there,
Thank you for your reviews!
We (Jivo developers) are also ways hard at work, looking for improvements that need to be made within JivoChat.
Thanks to you, we have the feedback necessary to make those improvements. Check out our latest updates:
JivoChat Updates
• Create a new account from the JivoChat app itself instead of going to the web-version.
• Channel names are visible in the title in chat screens.
• A pencil-indicator appears when someone is actively typing a message to you in-chat.
• Sometimes the message you drafted in a chat window would disappear when you opened other app screens. We're not quite sure why this happened, but we fixed it.
• Our visual effects in the Archives sections were awesome, but, some adjustments had to be made. Slow scrolling and slow-loading chat logs are all in the past now.
That’s all, folks!
To confirm that you’ve read this message, please send over a message to ios-support@jivochat.com.
All the best,
Devoted Jivo Developers
3.7
2018-11-02
We do everything for you, dear users!
In our most recent update, our programmers prepared something special for you:
• added message delivery indicators
• added text search in the filters section in the Archives
• now the search engine in the Team section understands not only names but also emails
• improved visualization of images, avatars, and emoticons in the chat. They are looking much better now.
• improved the stability when loading chat logs
• added support for dynamic fonts from iOS settings.
And, of course, we made a lot more small positive changes in the design, stability, and speed of the application.
3.6
2018-09-10
We're working very hard to make Jivo even more awesome. Here's some of the new cool stuff we got for you:
• Visitors' monitor is more reliable now
• Latest chats and online agents are now always at the top of the list
• Archives: now displays all agents involved in the chat plus various visual improvements
• Chat history: improved display of calls records in conversation histories
• Some extra minor cool stuff
if you have any questions and/or suggestions, please write to us at ios-support@jivochat.com or start a chat with us on our website. We will be happy to help you.
3.5
2018-08-01
• The long-awaited Archive feature is now available in our iOS app too!
• See additional info about clients on the info panel using our API – yes, you are now able to see any information you added using our API also in the iOS app.
• A new Block button is now available before accepting chats – very useful feature against spammers.
• Many improvements under the hood – we refactored our code, and now our engine is more powerful than ever!
Please feel free to send us any thoughts to ios-support@jivosite.com. We appreciate your feedback!
3.4.1
2018-06-14
Bug fix related to invitation issue in multi-agent chats.
Warning: if you have any questions and/or suggestions, please write to us at ios-support@jivochat.com or start a chat with us on our website. We will be happy to help you.
3.4
2018-06-01
Here's the awesome 3.4 version:
• We've added the multi-agent chats feature – now you can invite other agents to chat with a customer together with you
• The Visitors Monitor is now available in the iOS app! See who's on your website right now, just like in the desktop app. And, of course, you can manually start a chat with a visitor whenever you want
• Now you can edit clients' phone numbers, emails and add comments, just like on desktops as well
• And last but not least, we've worked very hard to kill bugs and make the connectivity more stable
Warning: if you have any questions and/or suggestions, please write to us at ios-support@jivochat.com or start a chat with us on our website. We will be happy to help you.
3.3.3
2018-05-04
Aaaand here’s the awesome 3.3.3 version:
- Connection improvements. Now the application reconnects much faster than before and maintains the connection when you switch on from the offline mode.
- History of conversations is always fully loaded now. Previously, dialogs could disappear if you went online from the background mode.
Warning: if you have any questions and/or suggestions, please write to us at ios-support@jivochat.com or start a chat with us on our website. We will be happy to help you.
3.3.2
2018-03-29
Bug fixes and improvements.
If you have any questions or requests please feel free to contact us at ios-support@jivosite.com
3.3.1
2018-03-20
Version 3.3.1 has been launched (no worries, it’s still awesome):
We fixed a problem with notifications – now you can switch to other chats with clients directly from the push notifications.
Also, we've fixed the problems with colors and texts. The app is looking great!
Plus, the connection is no longer falling.
We have done everything for you to enjoy chatting with customers, no matter where you are.
Warning: if you have any questions about the app, please don’t be shy and mail us at ios-support@jivosite.com. We will be happy to assist you.
3.3
2018-02-27
Yay! We launched some AWESOME stuff for you guys, you'll love it!
What's new:
- Added support for the newly released E-mail Channel: Now you receive & respond to messages sent to your company's email directly from Jivo's mobile app (just like in the desktop app)
- Added Message Sneak-Peek: See what your customers are typing in real-time (this is one of everybody's favorite features from the desktop version of our app!)
- Added Comments section to the info pannel of your clients (for now it's read only, but soon it you'll be able to add comments like in the desktop app)
- Speed improvements: Search in chats & canned responses
- Redesigned the iOS 11 style: the info panel and chat notifications are more beautiful than ever!
Do you have any suggestions and/or comments? Be honest and help us build the best communication tool for your needs today! Just write to us at ios-support@jivosite.com, it'll be awesome to hear from you.
Stay tuned for more updates.
Congratulations, you rock!
—
Team Jivo
3.2.2
2017-12-20
2018 is coming! We can't wait for it.
Our developer team is still working hard to keep providing the best communication tool for you and your customers. We just fixed a small yet annoying bug. It happened when some messages would suddenly disappear from the chat window. No worries though, you can rest assured that everything is now fixed and JivoChat will be working flawlessly for you, so you can continue to have a great sales December.
Happy holidays, folks!
P.S. We don't have any favorite bugs, but if any bug with our app keeps bugging the hell outta you, please let us know ASAP. Just shoot us an email at ios-support@jivosite.com and our developers will go on a bug hunt.
YOU ROCK!
3.2.1
2017-12-12
- FIXED: Small crashes on old iOS 9.3 devices
- Now you can exchange media files through the chat with your clients without any problems. Easy peasy!
- We've shortened the time for reconnection in case your connection to JivoChat drops. We got your back.
- We're getting world famous, baby! Now Jivo's mobile app supports Portuguese, Spanish, Bahasa Indonesian and Turkish.
- Now Jivo is more stable and robust!
We don't have any favorite bugs, but if any bug with our app keeps bugging the hell outta you, please let us know ASAP. Just shoot us an email at ios-support@jivosite.com and our developers will go on a bug hunt.
3.2
2017-11-29
- exchange media files via chat widget and agent's app;
- improved reconnection time after a disconnection;
- support for Portuguese, Spanish, Bahasa and Turkish languages;
- general stability and other improvements
If you have any questions, please feel free to contact us at ios-support@jivosite.com.
3.1.1
2017-10-28
Improved stability
3.1
2017-10-24
- Added the option to use quick phrases;
- Bug fix related to sending messages;
- Bug fix of sudden switch to the login screen;
- Fix crashes when viewing client information;
- Other improvements.
3.0.1
2017-09-29
Bug fixes and performance improvements
3.0
2017-09-15
Good things come to those who wait patiently and stick around JivoChat.
Here is what you’ll see in the newest super-duper version of Jivo’s app:
● Full new interface. Simple, beautiful and user-friendly.
● Better, Faster, Stronger. The app is much more stable.
● New cool features added faster and smarter, thanks to new methods and technologies.
● Agents private chats (now your team can communicate with each other inside Jivo).
We’re on fire! We have much more powerful features for you coming soon, sit tight.
Feature requests, love letters, praises, complains or suggestions? Talk to us dudes and gals! Send an email to info@jivochat.com
2.0.7
2017-07-20
In the 2.0.7 version, you will find some extra improvements that will make your life even better
2.0.6
2017-05-12
Landscape chat mode
Settings instruction
General improvements
2.0.5
2017-02-22
Sounds configuration
2.0.4
2016-11-23
new sounds
2.0.0
2016-10-06
New design;
General improvements;
1.0.8
2015-12-18
stability for ios 9.2
1.0.7
2015-12-07
ios 9.1 stability