HP Instant Help
Free
13.2.5for iPhone, iPad
Age Rating
HP Instant Help スクリーンショット
About HP Instant Help
HP Instant Help enables intuitive, real-time knowledge transfer – give and receive remote help from anywhere with reimagined expert-to-technician AR-based visual collaboration for clear instructions using your mobile device or PC.
HP Instant Help digitally merges two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere allowing you to visually collaborate, assist with issues, and resolve problems as though you were working side-by-side with an expert colleague or customer.
HP Instant Help digitally merges two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere allowing you to visually collaborate, assist with issues, and resolve problems as though you were working side-by-side with an expert colleague or customer.
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最新バージョン 13.2.5 の更新情報
Last updated on 2020年04月16日
旧バージョン
Fix for end to call in some cases.
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Version History
13.2.5
2020年04月16日
Fix for end to call in some cases.
13.2.1
2020年03月12日
Bug fixes and removal of external thermal camera support.
13.0.0
2020年02月13日
• Ability to add Title & Location to a user profile
• Ability to view your company's full directory
• Stability and performance improvement
• Microsoft Edge web browser Compatibility
• Ability to view your company's full directory
• Stability and performance improvement
• Microsoft Edge web browser Compatibility
12.8.0
2019年12月15日
• Localization for Chinese Simplified, Japanese, and German
• Web App Stability and Performance Improvements
• Higher supported resolution up to 720p.
• Web App Stability and Performance Improvements
• Higher supported resolution up to 720p.
12.2.0
2019年09月30日
Video-only Calls - Instant Help Calls can be started without ending a phone call in progress.
Call Report Filter - Admins can filter Calls tab by the last 7 days, 30 days, etc.
Load Time Optimization
Call Report Filter - Admins can filter Calls tab by the last 7 days, 30 days, etc.
Load Time Optimization
12.0.1
2019年09月02日
•Screen Capture - While on a Help Lightning call, Screen shots can be captured and saved both to the Enterprise user’s local device and within the Call Details on Instant Help web.
•User-Controlled Recording
Enterprise administrators have the ability to select the recording policy.
All Recording Off
All Recording On
Recording starts Off – Ability to turn On by User per Call
Recording starts On – Ability to turn Off by User per Call
•Performance Improvements and Enhancements
•User-Controlled Recording
Enterprise administrators have the ability to select the recording policy.
All Recording Off
All Recording On
Recording starts Off – Ability to turn On by User per Call
Recording starts On – Ability to turn Off by User per Call
•Performance Improvements and Enhancements
10.0
2019年05月14日
Bug Fixes
9.0
2019年04月05日
HP Instant Help FAQ
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iPhone
iPad
HP Instant Helpは次の言語がサポートされています。 Chinese, English, French, German, Japanese
