ServiceTrade

Name: ServiceTrade
Rating: 5.1 (84 reviews)

Free

6.2.2for iPhone, iPad and more

5.1

84 Ratings

ServiceTrade, Inc.

Developer

40.4 MB

Size

2024年05月03日

Update Date

Business

About ServiceTrade

ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers.

With ServiceTrade, commercial service technicians can:

- Access detailed job information
- Record time spent preparing, in transit, and on site
- Add pictures, videos, and audio memos that document your work
- Report problems with pictures, videos, and audio memos
- View asset service history
- Scan and upload paperwork from the field
- Receive schedule updates from the office

ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.

最新バージョン 6.2.2 の更新情報

Last updated on 2024年05月03日

旧バージョン

- Rollback of problematic Clock Event Logic
- Enhancement to "Review Unsynced Items" page

Version History

6.2.2

2024年05月03日

- Rollback of problematic Clock Event Logic
- Enhancement to "Review Unsynced Items" page

6.2.1

2024年04月26日

Release Notes:
- Modified syncing upload logic
- Fixed re-syncing logic
- Implemented new logic to handle operations in syncing queue

6.2.0

2024年04月16日

Improvement(s)
- Significant improvements in error handling
- Improved data backup process within the app
- Correction to memory storage process to allow app to remove out of date files
- Unsynced attachment upload improvements
- Reduced app crashes
- Additional fetching of clock events was added
- Added alerts to notify users about remote clock events was added
- Improved clock event merge logic
- Fixed major and minor UI issues
- Added additional logging of clock event errors
- Updated appearance of sync indicator
- Optimized large data uploads when app is sent to background

Bug Fix(es)
- Sourced items will not pre populate the delivery date causing overdue item issues
- Added a delay to clock out / back in from on break buttons to reduce clock errors caused by rapid consecutive inputs from user
- Images uploaded to a deficiency are no longer duplicated
- Removed ability to add items in mobile app after a job has been completed

6.1.3

2024年04月03日

ServiceTrade brand update: new designs

6.1.2

2024年02月29日

Improvements:
- Enhanced crash analytics

6.1.1

2024年02月21日

Summary:
Improvement(s):
-Anything marked “not visible to customer” will now have a hidden eye icon displayed.

6.1.0

2024年02月01日

New Feature(s)

-Attachment sync to photo library can be toggled on/off

Improvement(s)

-Respect sales tax group assigned by location

-When user syncs after being offline, clock events will sync in a proper order

-Updated primary contact logic to respect admin settings

-General enhancements

Bug Fix(es)

-users can no longer void invoices by staying on the invoice screen

-Location name is now displayed on contacts page

-Updating a deficiency no longer overwrites original salesperson information

-UI error fix- corrected counter for QTY of contacts

-Addressed issue with deficiency reporter changing

6.0.1

2023年12月14日

Mobile user accounts respect [admin attachment] tech activity again
Fixed SSO loading animation
Performance improvements

6.0.0

2023年11月30日

Preparation for future feature release
Bug fixes

5.4.2

2023年11月21日

Attachments can sync to photo app
Ability to bulk delete synced images added in preferences tab

5.4.1

2023年10月26日

Clockout workflows disabled for helpers- helpers cannot complete appointments
SSO: users are logged out when session expires
Techs can clock out of multi service completion

5.4.0

2023年10月17日

SSO feature released
Fixes for Deficiency page
Incomplete Appt clock-out workflow updated - text is optional
Added "Other" as an option for Incomplete Appt clock-out workflow
Bug fixes

5.3

2023年09月29日

"On Break" feature released
"Void Invoice" button fixed
Login in screen updated
Bug Fixes

5.2.2

2023年09月21日

Incomplete clockout reason feature can be toggled off by administration.

5.2.1

2023年08月13日

Task Driven workflow
Incomplete Appt Reason
Deficiency Display (counter/tile changes)

5.2.0

2023年07月25日

Task Driven workflow
Incomplete Appt Reason
Deficiency Display (counter/tile changes)

5.1.2

2023年07月05日

Bug Fix: If a tech got “insufficient privileges (403)” for deficiency creation, then (s)he could not perform any other legit action on the app.

5.1.1

2023年06月21日

Bugfix: Service line is not populated on asset selection during deficiency creation

5.1.0

2023年05月17日

Asset Comments: enables Technician to capture comments at the Asset level
Deficiency workflow changes:Simplified, single page deficiency logging workflow

5.0.3

2023年04月28日

Custom Job Item Description: enables Technician to capture a custom job item description for both adhoc job items and regular job items

5.0.2

2023年03月24日

- Job items page UX/UI improvements
-- Planned vs used QTY indicators
-- Mark as Used Workflow enhancements
- Select Job items workflow improvements
-- Improvement Other item workflows
- New shopping card experience for adding bulk job items
-- View Job Name in mobile app
- Project indicator for jobs that are managed as projects
- General performance improvements

5.0.0

2023年03月20日

- Job items page UX/UI improvements
- - Planned vs used QTY indicators
- - Mark as Used Workflow enhancements
- Select Job items workflow improvements
- - Improvement Other item workflows
- - New shopping card experience for adding bulk job items
- View Job Name in mobile app
- Project indicator for jobs that are managed as projects
- General performance improvements

4.4.3

2023年03月05日

General bug fixes and improvement

4.4.1

2023年02月15日

Bug Fix: Default Warehouse setting for the first time not working for some accounts

4.4.0

2022年11月29日

Improvement: Ability to review and force sync items created offline which have not synced up with server

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