6.2
2024-04-01
•Caregivers can now see information about family members’ insurance coverage on Benefits and Coverage: Northern California, Southern California, Colorado, Hawaii, Georgia, Mid-Atlantic States, Northwest
•Improved prescription auto-refill experience: Colorado, Georgia
•Department wait times are now visible to members when visiting medical facilities: Southern California
•Bug fixes and enhancements
6.1
2024-02-29
· Updated billing and claims with all-new Understand Your Costs feature: all regions
· New deductible tracker for HDHP, PPO, and POS plans: all regions
· New prescription auto-refill service, shipped free by U.S. Mail: Colorado
· During their digital-account setup, people that are new to KP can now establish permissions to act on another’s behalf: all regions
· New estimated wait times for chat in Get Care Now: Colorado, Georgia, Hawaii, Mid-Atlantic States
· Bug fixes and enhancements
5.20.2
2024-01-11
• Bug Fixes
5.19.1
2023-11-21
• Bug Fixes
5.19
2023-11-01
• New mobile guided member welcome in all regions
• Prescriptions can now be ordered by preferred monthly quantity for mail order and pickup; Cost estimates for the selected amounts will be available in all regions
• Enhanced appointment experience in Colorado, Georgia, Hawaii, Mid-Atlantic States, Northwest, and Southern California
• Enhanced payment history now features records for two years, in all regions
• Improved Get Care experience in Colorado and Georgia
• Bug fixes and enhancements
5.18
2023-09-28
• Flu shot reminders now sent to those with upcoming appointments in Colorado, Georgia, Hawaii, Mid-Atlantic states, Northwest, Southern California
• New on-demand phone and video visit cost estimates in Colorado, Georgia, Hawaii, Mid-Atlantic states, Northwest
• Doctor search filters now include gender, languages, facilities of care in Mid-Atlantic states, Northwest
• Estimated Rx costs, with potential mail-order cost savings, now available on all screens in all regions
• Bug fixes and enhance
5.17.2
2023-09-15
• Bug fixes
5.17.1
2023-08-31
• Bug fixes
5.17
2023-08-23
• Clinician’s details now listed for all locations in Colorado, Georgia, Hawaii, Mid-Atlantic, Northern California, Northwest, Southern California
• Location search now provides suggestions for popular/common terms in Colorado, Georgia, Hawaii, Mid-Atlantic, Northern California, Northwest, Southern California
• Enhancements to care-team messaging in Colorado, Georgia, Hawaii, Mid-Atlantic, Northern California, Northwest, Southern California
• Improved prescription auto-refill experience in Georgia.
5.16
2023-07-20
• Simplified process for requesting prescriptions in Mid-Atlantic, Northern California, Northwest
• New notifications highlighting tasks from your care team in Colorado, Georgia, Hawaii, Northwest, Southern California
• Enhanced appointment details now with location specifics and office-visit instructions in Southern California
• Streamlined billing and coverage navigation in Colorado, Georgia, Hawaii, Mid-Atlantic, Northern California, Northwest, Southern California
• Bug fixes and enhancements
5.14.1
2023-06-22
• Bug Fixes
5.14
2023-06-01
• Updates to pharmacy with redesigned checkout and enhancements to search by prescription number
• Upgraded new member experience
• Streamlined process to view and pay medical bills for Hawaii, Oregon, and Vancouver/Longview Washington
• Bug fixes and enhancements
5.12
2023-04-19
• Improved personalized appointment experience including reminders for Colorado, Georgia, Hawaii, Mid-Atlantic states, Northwest, and Southern California
• Enhanced experience for transferring prescriptions
• Streamlined claims process
• Simplified billing experience for the Northwest
• Enhanced visibility to preventative care for Colorado, Georgia, Hawaii, KP Washington, Mid-Atlantic states, Northwest, and Southern California
• Bug fixes and enhancements
5.11.1
2023-03-31
• Bug Fixes
5.11
2023-03-10
• Improved sign-in security
• New geolocation functionality in Colorado, Georgia, Hawaii, Mid-Atlantic states, Oregon, Southern California, Vancouver/Longview Washington
• Give any clinician a share code for one-time, short-term access to your health information in Mid-Atlantic states, Southern California
• Enhanced care team and hospital profiles
• Updated click-to-chat with a clinician in Colorado, Georgia, Hawaii, and with a pharmacist in Colorado, Northern California
• Bug fixes and enhancements
5.9
2022-12-16
• Enhanced new-member appointment experience in Colorado, Georgia, Hawaii, Mid-Atlantic states, Oregon, Southern California, and Washington
• Improved experience when transferring prescriptions to Kaiser Permanente
• Visits are now maximized with geolocation in Colorado, Hawaii, Mid-Atlantic states, Oregon, Southern California, and Washington
• Improved Coverage & Costs transparency for Bill Pay and benefits while traveling away from home
• Bug fixes and enhancements
5.8
2022-11-03
• Improved pharmacy shopping experience
• Enhancements to facility search
• Updates to reviewing real-time medical bill balances
• New ability to submit State Disability Insurance (SDI), Family Medical Leave of Absence (FMLA), and Release of Medical Record Information requests, in Southern California, Northern California, and Mid-Atlantic states
• Bug fixes and enhancements
5.7
2022-10-06
• Improved location search with additional filters, holiday hours, and closures
• New members can now access their medical record information before their coverage starts
• Enhancements to Messages streamlining and speeding-up communication, for Colorado and Southern California
• Claim submissions are now available for all members
• Bug fixes and enhancements
5.6.1
2022-09-14
• Bug fixes and enhancements
5.6
2022-09-01
• Improved sign-in experience
• Redesigned appointment information for scheduled visits
• Appointment notifications now connect directly to appointment details for members in Colorado, Georgia, Hawaii, Mid-Atlantic states, Oregon, Southern California, and Washington
• All-new pharmacy notification options
• Improvements to prescription cost information
• All-new ability to review health-payment account (HPA) balances as well as hospital, medical, and dental bills
• Bug fixes and enhancements
5.4.4
2022-08-22
• Bug fixes and enhancements
5.4.3
2022-08-12
• Bug fixes and enhancements
5.4.2
2022-08-01
• Digital membership card updates are now available
• Bug fixes and other enhancements
5.4.1
2022-07-20
• Provide consent for health-plan communications through a new, simplified experience
• A new HIPAA authorization for sharing health-plan data
• Enhanced process for switching to paperless delivery of health-plan documents
• Bug Fixes and Enhancements
5.4
2022-06-07
• New to KP members can now transfer their outside prescriptions and review member ID cards
• Prescription reminders can now be snoozed
• Newly enhanced, easy-to-understand Coverage and Costs plan information, deductible tracking, and claim submissions
• All-new guest pay feature allows anyone an easy way to pay bills without signing in
• Members can now delete/deactivate their accounts from the app
• KP Covid-19 vaccine cards can now be added to Apple Wallet
• Bug fixes and enhancements
5.3.1
2022-04-27
• Bug Fixes
5.3
2022-04-22
• Vaccination information can now be accessed through the COVID-19 smart card feature
• Enhanced doctor details by facility including plans accepted and openings for new patients, in Colorado
• All-new payment card experience in pharmacy
• Members can now submit for claim reimbursements using the mobile app
• Enhanced experience for members to review their claim details – now in all regions
• Guests can now make a one-time medical bill payment on behalf of a member
• Bug fixes and enhancements
5.2.2
2022-02-25
• Bug Fixes and Enhancements
5.2.1
2022-01-25
• Pharmacy improvements for prescription ordering and management in Colorado and Georgia, with other regions coming soon.
• Bug Fixes and Enhancements.
5.2
2021-12-14
• Improvements to Pharmacy to manage payment-type options
• Enhanced medication list functionality now available in Colorado, Georgia, Hawaii, and Southern California with all other regions coming soon
• All fully-insured members can now access their coverage and cost information, benefit summary, and get cost estimates
• Updates to digital membership ID cards
• Members can now review dependents’ COVID-19 vaccinations and tests medical records
• Bug fixes and enhancements
5.1.1
2021-09-30
• All-new Get Care Now connects members with a clinician over phone or video 24/7 for non-urgent care. Now available in Colorado, Georgia, Hawaii, Mid-Atlantic States, Oregon, Southern California, and Washington.
• Bug fixes and enhancements
5.1
2021-09-16
• Now eye prescriptions can be viewed in My Medical Record
• Enhancements to view and update contact information including a mobile phone number
• Bug fixes and enhancements
4.34.1
2020-12-22
• All-new option to use a QR code to pick up prescriptions at Kaiser Permanente pharmacies
• Pharmacy notifications are now available by text message, push notification, and email
• Bug fixes
4.33.1
2020-11-18
• Bug Fixes
4.33
2020-10-21
• A new app feedback survey is now available
• Digital Membership Cards can now be added to Apple Wallet in the Mid-Atlantic states and Southern California
• Enhancements made to Medical Record to display all available test result information
• New Medical Record feature shows upcoming tests in Colorado, Hawaii, and Northern California
• Easier ability to add a facility to your favorites list
• Bug fixes and enhancements
4.32
2020-09-08
• Enhancement allowing app registration before the start of your health-care coverage
• Doctor reviews and ratings are now available in Colorado and the Northwest
• Now letters and past visit information can be reviewed in Medical Record
• New feature allows you to order and pick up new prescriptions in 30 minutes in Georgia, with more regions coming soon
• Updates to regional alerts and notifications
• Bug fixes and enhancements
4.31.1
2020-08-12
• Enhancements to prescription ordering in the Mid-Atlantic States
• Bug Fixes
4.31
2020-06-30
• Schedule multiple appointments at one time for you and your family members in Southern California
• Test results now have new and improved search and filter features
• Enhancements available for using your location to find nearby medical facilities and pharmacies
• New feature to review upcoming surgeries is now available in Northern California
• Enhancements to review current balance(s) are now available in the Northwest, with more regions coming soon
• Now digital member ID cards for multiple family members can be saved to your Apple Wallet in Colorado and Georgia
• Bug fixes and enhancements
4.29.6
2020-06-04
Bug Fixes and Enhancements
4.29.5
2020-04-23
• Updates to Facility Information for Coronavirus/COVID-19.
4.29.4
2020-03-30
• Coronavirus/COVID-19 updates to Important Notices
4.29.3
2020-02-04
• Bug Fixes
4.29.2
2020-01-15
• Bug Fixes
4.29.1
2019-12-06
•Search and select a doctor for yourself and your family
•Enhanced eVisits for SCAL and Georgia members: Get online care for common conditions without an appointment, with quick responses to your Kaiser Permanente inbox
•Expanded shipping areas for Prescription refills
4.28.2
2019-11-21
• Bug Fixes
4.28.1
2019-10-29
• Bug Fixes
4.28
2019-10-15
• Improved search experience for doctors and facilities using your location
• Review all available care options in Get Care menu
• Easily find information on past visits and appointment details
• New members in N. California, Oregon, SW Washington and Georgia can transfer their prescriptions from external pharmacies
• Bug fixes and enhancements
4.27.1
2019-09-24
• Bug Fixes
4.27
2019-08-15
• Ability to search for doctors using your location
• Enhanced appointment scheduling in Southern California
• Dispensed medications images now available in the Northwest
• New Get Care feature provides a menu of care choices in the Northwest
• Ability to select a doctor real-time in Colorado
• Bug fixes and enhancements
4.26.2
2019-06-25
• Bug Fixes
4.26.1
2019-06-14
• Bug Fixes
4.26
2019-06-06
• Streamlined Pharmacy refill process
• Documents from Member Services can now be reviewed from the app
• New and improved E-Visits feature available in the Northwest
• Bug fixes and enhancements
4.25
2019-04-11
• Improvements to Pharmacy shopping cart and locator features
• Expanded shipping areas for Prescription refills
• Chat with a Doctor now available in Colorado and Southern California, with more regions coming soon
• E-visits now available in Northern California and Georgia
• Bug fixes and enhancements
4.24.1
2019-03-26
• Bug Fixes
4.24
2019-02-22
• Review and accept waitlist appointments offers as they become available.
• Review a detailed list of referrals from your doctor.
• Enriched pharmacy locator and shopping cart experiences.
• The app now displays the number of remaining prescription refills.
• Bug fixes and enhancements.
4.23.1
2018-12-07
• Bug Fixes
4.23
2018-11-29
• Push notifications are now available for the Chat with a Doctor feature in Colorado.
• Digital member ID cards are now available for Medicare members in Northwest, Hawaii, and Colorado, with more regions coming soon.
• Bug fixes and enhancements.
4.22
2018-09-28
•The option to chat with a doctor about urgent or routine health questions is now offered in Colorado.
•Digital member ID cards are now available for Medicare members in Colorado, the Northwest, Hawaii, and the Mid-Atlantic States.
•Appointment scheduling has been redesigned for Southern California.
•Information about medications is now available through the drug encyclopedia.
•Medical bill and questionnaire alerts are now available in the app.
•Bug fixes and enhancements.
4.21
2018-08-08
• Appointment screens have been updated and provide arrival information and times.
• Improved access to health questionnaires from the Appointments and Messages features is now available in Southern California, Colorado, Georgia, Hawaii, the Northwest, and the Mid-Atlantic States.
• E-visit online medical evaluations are now offered in Colorado.
• Digital member ID cards are now available for Congressional members in the Northwest.
• Bug fixes and enhancements.
4.20
2018-06-26
• You can now find and research doctors using the app.
• Digital member ID cards are now gender neutral in Southern California, Colorado, Georgia, Hawaii, the Northwest, and Mid-Atlantic States.
• Members now have an improved experience for Video appointments on iPad.
• E-visit online medical evaluations are now offered in the Northwest.
• Bug fixes and enhancements.
4.19.1
2018-04-03
• Members can now review and act-on their Personal Action Plans.
• Bill Pay now shows full payment histories.
• Members with payment plans can now review plan details in Bill Pay.
• Members can now reschedule webinar appointments in Northern California.
• Bug fixes and enhancements.
4.19.0
2018-03-08
• Members can now review and act-on their Personal Action Plans.
• Bill Pay now shows full payment histories.
• Members with payment plans can now review plan details in Bill Pay.
• Members can now reschedule webinar appointments in Northern California.
• Bug fixes and enhancements.
4.18.0
2017-12-07
• Face ID authentication now available on supported iOS devices.
• Members can register for their kp.org account through the app.
• The app now offers Spanish-language capability for Hawaii.
• Photo option on digital membership cards now available in Colorado and Mid-Atlantic States.
• Dial Out - Members can now dial a member or non-member into their video visit via audio only.
• Pre-Network Check - We can now confirm the member’s bandwidth to make sure it meets the minimum requirements for a successful video visit.
• Bug fixes and enhancements.
4.17.0
2017-10-11
• All-new walk-through for first-time users on how to use the KP app.
• The app now offers Spanish language capability for Mid Atlantic states.
• Video Visits have been redesigned with a new menu.
• Enhancements and bug fixes.
4.16.0
2017-08-02
• Medical Bill Pay is now available in all regions and Spanish language is enabled in Southern California, Georgia, and Northwest states
• All-new Pharmacy center is available in Northern California and Mid-Atlantic states, and all regions get push notifications indicating when medications have shipped or are ready for pick up at the pharmacy
• KP app now offers Spanish language capability for Colorado and Georgia
• Video Visit users can now text chat with other participants while continuing their video appointment
4.15.0
2017-06-07
• Updated look and feel throughout the app
• Medical Bill Pay now available in Northern California, Colorado, and Mid-Atlantic states
• All-new Pharmacy center available in Hawaii, Georgia, and Colorado
• Pharmacy pick-up orders now display cost estimates
• Pharmacy mail orders now include links to track shipments
• First-time Video Visits users presented all-new interactive tutorial
• Defect fixes and enhancements
4.14.0
2017-04-27
• Medical Bill Pay now available in the Northwest states.
• Spanish-language option now available in Northern California.
• Pre-appointment questionnaires can now be completed within the app in Southern California, Georgia, Hawaii, Colorado, Northwest and Mid-Atlantic states.
• Appointment confirmation option now available in the Northwest states.
• Express Check-In feature expanded to include proxies in Northern California.
• All-new Pharmacy feature now available in Southern California and the ability to save a default pick-up Pharmacy is added for the Northwest.
4.13.0
2017-01-26
• Defect fixes and enhancements
4.12.0
2016-12-16
• Pharmacy center is now available in Spanish in the Northwest region.
• Video appointments can now be viewed using full-screen mode.
• Bug fixes and enhancements.
4.11.0
2016-10-26
• The new Find Care feature presents telephone, online, and in-person care options in a single, easy-to-use interface. Available in Colorado.
• Find Care Locator enhances the in-app facility search, allowing filtering by Kaiser Permanente locations, Affiliated Hospitals, Urgent Care Centers, and all other care locations, with indication of added fees where relevant. Available in Colorado.
• Video Visit users may now invite guests to join their session by email. Available in the Mid-Atlantic states.
• Video Visits are now enhanced to allow Bluetooth headsets, and the use of the camera flash to increase session visibility. Available for all regions.
• All-new Pharmacy Center now available for the Northwest region. (Available nationwide in 2017.)
4.10.1
2016-08-31
• Bug fixes
4.10.0
2016-08-23
• Spanish language option now available in Southern California and Northwest states.
• Membership cards now available digitally in the Mid-Atlantic states.
• Photo option on digital membership cards now available in Georgia and Northwest states.
• Video Visits application upgrade
• Post Video-Visit survey
• Video Visit email and push notifications
• Bug fixes and enhancements.
4.9.0
2016-06-23
• Updated Privacy Policy
• View Mental Health Appointments – Northern California
• Enhanced navigation menu
• Updated Healthcare reminders' due-date information
• Add favorite facilities before sign on
• Members whose plans do not currently have Digital Membership Cards available now can view cards for family members whose plans do have Digital Membership cards available
• Display announcements in Video Visit waiting room
• Video Visits revised consent screen – Baltimore, Colorado, Maryland, Washington D.C.
• Bug fixes and enhancements
4.8.0
2016-01-29
• Mid-Atlantic states can now display connections between teen dependents and adult members.
• Multi-party Video Visits now available in select regions.
• Post-Video Visit surveys now available in select regions.
• Bug fixes and enhancements.