Anagram-Transforming Interaction Analytics

Anagram is a powerful interaction analytics platform. It empowers organizations with actionable business insights to address their distinct business needs and challenges. The platform is outstandingly built to support decisive business endeavours, such as Customer Experience, Operations Excellence, Customer Retention, Customer Acquisition and Compliance. Anagram is a complete data analytics solution, which allows extracting and analyzing data from multiple sources with integrated capabilities for speech analytics, text analytics, social media, big data & predictive analytics.

App Features

• Support for multiple data types, including unstructured, semi-structured and structured
• Built-in predictive analytics for effective forecasting and planning
• Real-time analysis on interaction data streams
• Machine learning models to accelerates data discovery and mining
• User-friendly reporting through interactive dashboards and scorecards
• Advanced drill-down functionality to enable drilling into details and analyzing the issues on the spot
• Responsive design, compatibility with multiple devices & touch-based interfaces
• Robust security controls at physical, network, and application levels