HelpOnClick Live Chat Software
Free
2.9.0for iPhone, iPad
Age Rating
HelpOnClick Live Chat Software 스크린 샷
About HelpOnClick Live Chat Software
Powerful and intuitive live chat software for websites. Multiple operator seats, multiple departments and websites available. Integrated with all major CMS, E-Commerce, CRM and Help Desk systems. All features available both on desktop and mobile devices. Smart and good-looking. You are really going to love it!
MAJOR FEATURES
· Copy & paste HTML code - One time set up. Copy HTML code on the admin panel, and paste it to the footer of your website. And you are ready to go.
· Highly customizable. Customize theme and icons to match your website look and feel. Customize all texts and pre-chat fields; learn some information about your website visitors before the chat starts.
· Run multiple chats. You customers would not like to wait in line, and you can handle 2-3 chats at a time? Enter as many chats sessions as you can handle with HelpOnClick live chat.
· See what the visitors are typing before they submit it. Be ready to answer no matter how complicated a request is.
· Use canned messages. Collect commonly asked questions and compose perfect answers. Use pre-defined messages to provide full information to your customers.
· Chat between operators. Ask your colleagues for help whenever it’s needed. Transfer chat whenever you need to leave and you have an active or pending chat.
· "Leave a message", or hide when offline. Is your live chat available on business hours only? Let your website visitors leave you a message when you are offline, or simply hide the chat widget.
· Multiple language support. Set up admin interface in one of the following languages: English, French, Spanish, German, Italian, Portuguese, Russian, Polish, Hebrew, Arabic, or Turkish.
· Monitor traffic real time. See the visitors’ path, referrers, used keywords, current page, and much more. Get as much information as you can before the chat starts to identify customers’ needs.
· Invite to chat automatically or manually. Set up automates invitations and time when invitations should pop up. Chat window can pop up the same second when a visitor comes to your website, in a few seconds, or in several minutes. It’s up to your decision.
· See operators statistics. Check on operator’s chat, online time and rating statistics. Set up high-level standards to provide highest quality service to your website visitors.
· View previous chats for returning visitors. HelpOnClick live chat will automatically identify returning visitors and all their history will be displayed to you.
· Use advanced statistics and reporting. View reports of chat requests, pickup time, start pages, referrers, keywords and more.
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INTEGRATION WITH FACEBOOK
Integrate live chat both to your website and to your Facebook Fan Page and use same admin panel to chat with all your fans and website visitors.
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INTEGRATION WITH MAJOR E-COMMERCE SYSTEMS
· Magento
· ZenCart
· OsCommerce
· PrestaShop
· X-Cart
· Opencart
· Big Commerce
· Shopify
· CS-cart
· Woo Commerce
· 3d-cart
· Volusion
· Pinnacle cart
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INTEGRATION WITH MAJOR CMS SYSTEMS
· WordPress
· Joomla
· Drupal
· Kentico
· LightCMS
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INTEGRATION WITH CRM AND HELPESK SOFTWARE
· SalesForce
· Highrise
· ZOHO CRM
· ZenDesk
· FreshDesk
· Desk.com
· Mojo Helpdesk
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HELPONCLICK LIVE CHAT INTEGRATES TO ANY WEBSITE
The only thing you need to do is copy a block of HTML code and paste it into your website source code. That's it!
MAJOR FEATURES
· Copy & paste HTML code - One time set up. Copy HTML code on the admin panel, and paste it to the footer of your website. And you are ready to go.
· Highly customizable. Customize theme and icons to match your website look and feel. Customize all texts and pre-chat fields; learn some information about your website visitors before the chat starts.
· Run multiple chats. You customers would not like to wait in line, and you can handle 2-3 chats at a time? Enter as many chats sessions as you can handle with HelpOnClick live chat.
· See what the visitors are typing before they submit it. Be ready to answer no matter how complicated a request is.
· Use canned messages. Collect commonly asked questions and compose perfect answers. Use pre-defined messages to provide full information to your customers.
· Chat between operators. Ask your colleagues for help whenever it’s needed. Transfer chat whenever you need to leave and you have an active or pending chat.
· "Leave a message", or hide when offline. Is your live chat available on business hours only? Let your website visitors leave you a message when you are offline, or simply hide the chat widget.
· Multiple language support. Set up admin interface in one of the following languages: English, French, Spanish, German, Italian, Portuguese, Russian, Polish, Hebrew, Arabic, or Turkish.
· Monitor traffic real time. See the visitors’ path, referrers, used keywords, current page, and much more. Get as much information as you can before the chat starts to identify customers’ needs.
· Invite to chat automatically or manually. Set up automates invitations and time when invitations should pop up. Chat window can pop up the same second when a visitor comes to your website, in a few seconds, or in several minutes. It’s up to your decision.
· See operators statistics. Check on operator’s chat, online time and rating statistics. Set up high-level standards to provide highest quality service to your website visitors.
· View previous chats for returning visitors. HelpOnClick live chat will automatically identify returning visitors and all their history will be displayed to you.
· Use advanced statistics and reporting. View reports of chat requests, pickup time, start pages, referrers, keywords and more.
======
INTEGRATION WITH FACEBOOK
Integrate live chat both to your website and to your Facebook Fan Page and use same admin panel to chat with all your fans and website visitors.
======
INTEGRATION WITH MAJOR E-COMMERCE SYSTEMS
· Magento
· ZenCart
· OsCommerce
· PrestaShop
· X-Cart
· Opencart
· Big Commerce
· Shopify
· CS-cart
· Woo Commerce
· 3d-cart
· Volusion
· Pinnacle cart
======
INTEGRATION WITH MAJOR CMS SYSTEMS
· WordPress
· Joomla
· Drupal
· Kentico
· LightCMS
======
INTEGRATION WITH CRM AND HELPESK SOFTWARE
· SalesForce
· Highrise
· ZOHO CRM
· ZenDesk
· FreshDesk
· Desk.com
· Mojo Helpdesk
======
HELPONCLICK LIVE CHAT INTEGRATES TO ANY WEBSITE
The only thing you need to do is copy a block of HTML code and paste it into your website source code. That's it!
Show More
최신 버전 2.9.0의 새로운 기능
Last updated on May 11, 2017
오래된 버전
- fix push notifications
Show More
Version History
2.9.0
May 11, 2017
- fix push notifications
2.8.1
Nov 7, 2016
Fix push notifications bug
2.7.6
Dec 15, 2015
HelpOnClick Live Chat Software FAQ
제한된 국가 또는 지역에서 HelpOnClick Live Chat Software를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
HelpOnClick Live Chat Software의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPhone
iPad
HelpOnClick Live Chat Software은 다음 언어를 지원합니다. English