IDRS

The exciting and innovative IDRS mobile app will enhance beneficiaries’ experience with I & DRS. There are several exciting functions, packaged into a very smart little app to ensure client service excellence!

Beneficiaries will be able to submit and store important information about themselves or their family to access in an emergency situation.
Additional cover can be requested via the app and beneficiaries can include photographs, capture relevant data about a vehicle or home for assessment and add their own descriptions.

Functionality is built-in to lodge a notification of incident to expedite a claim with step-by-step assistance. Beneficiaries will also be prompted to take the required photo evidence at the scene and these photos will be date and time stamped to keep a proper audit trail and enable I & DRS to expedite the processing of the claim.

Beneficiaries will be able to access I & DRS suite of emergency numbers via the app.

Recommendations can be made to friends about our products and services.

There is an area within the app where Beneficiaries can do a pre-inspection for vehicles and the home. They will be able to take photos vehicle and insurance items in the home. The full pre-inspection detail will be sent through to I & DRS via email to assess and so much more!