Rapid on Demand

Rapid On Demand gets you where you need to go when you need to get there.
Easy, convenient, on-demand travel when you need it, where you need it. Rapid On Demand offers you a shared ride in the comfort of one of our propane-powered, lift-equipped minibuses.

Just download the Rapid On Demand app today, book your seat and go where you want, when you want. It is as easy as click, pay, go!

Our convenient service allows passengers to share their journey with others going their way. Book a trip and our powerful algorithm matches you with a vehicle that will pick you up at a suitable location. Rapid On Demand is a new model of on-demand transport -- a technology-enabled vehicle that comes to a location you set, when and where you need it.

Areas we serve:
- Downtown Grand Rapids
- Southeast Grand Rapids metro area

How does Rapid On Demand work?
- This is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Rapid On Demand app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on wherever you want within the service zone and drop you off at your requested destination. Our smart algorithms provide travel times that are comparable to a taxi and more convenient than other modes of travel.

How long will I wait?
- You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your bus in real time in the app.

How many passengers will I share a vehicle with?
- The number of passengers you will share a journey with varies based on capacity and your chosen destination! Our comfortable buses can easily accommodate up to 12 seated individuals and 2 in wheelchairs.

Try this new on-demand transport app that is guaranteed to change the way that you think about traveling. We look forward to seeing you on your next journey. Just click, pay, go!

Love our app? Please rate us! Questions? Email us at
ondemand@ridetherapid.org.