Roaming Callback

Enjoy worry-free roaming with the new Etisalat Roaming Callback App.

Etisalat offers an innovative and cost-effective way to make calls while roaming. Users of Etisalat Roaming Callback App can call anywhere while roaming and pay only AED 3/min, getting up to 77% discount compared to making a regular phone call.

These affordable rates are available to all Etisalat Postpaid and Prepaid customers, and there is no need to opt in. For more information, click here. (“click here” to link to http://www.etisalat.ae/nrd/en/personal/mobile/roaming/roaming_callback.jsp )

Key benefits
Just download Etisalat Roaming Callback App for free install & make calls.
Hassle-free dialing; no need to dial manually the USSD callback code each time you make a call in order to benefit from the discount.
Displays same contact list from your native phonebook.
Added features like recent call history and USSD-ready dial-pad for unsaved numbers.

How does it work?
Simply open the app and select a contact to make a call.
A pop-up message will prompt you to accept sending an SMS (free of charge). When you click to proceed, you will be directed to your phone’s SMS screen. Just press call/Ok.
You will receive a pop-up notifying you that callback is in progress guiding you to accept an incoming call showing your own number.
Simply, accept the callback to connect you with the desired destination/number immediately and enjoy the special rate of outgoing calls.

Note: when calling any international number (non-UAE number), please make sure to include 00 (or +) and the country code.

Note: the roaming call back service is not available within the UAE.

Where can the service be used?

The roaming call back service is offered by Etisalat across 188 countries through more than 600 networks. To check availability of roaming partners, please check www.etisalat.ae.

Note: this service uses the USSD service code *145* which may be blocked by some operators or used for their local services.

Etisalat Travelers' Help Line

For support, you can reach Etisalat Travelers' Help Line from abroad or inside the UAE, by contacting *145*8002300# from your mobile. Call back to the Travelers’ Help Line is free for Postpaid customers while standard calling rates apply for Prepaid customers.