SolarWinds Service Desk
무료
3.0.0for iPhone, iPad and more
Age Rating
SolarWinds Service Desk 스크린 샷
About SolarWinds Service Desk
The SolarWinds® Service Desk app for iOS gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere. With the newly included version for requesters, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
© SolarWinds Worldwide, LLC. All rights reserved.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
© SolarWinds Worldwide, LLC. All rights reserved.
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최신 버전 3.0.0의 새로운 기능
Last updated on May 5, 2024
오래된 버전
Bug fixes and improvements
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Version History
3.0.0
May 5, 2024
Bug fixes and improvements
2.6.1
Mar 20, 2023
Bug fixes and improvements
2.6.0
Feb 9, 2023
Bug fixes and improvements
2.5.16
Nov 28, 2022
Bug fixes and improvements
2.5.15
Aug 1, 2022
Bug fixes
2.5.14
Jul 25, 2022
Bug fixes and performance improvements.
2.5.13
Jun 6, 2022
Bug fixes and performance improvements.
2.5.12
Apr 18, 2022
Bug fixes and performance improvements.
2.5.11
Apr 12, 2022
Fixes and improvements.
2.5.10
Feb 24, 2022
Fixes and improvements.
2.5.9
Jan 6, 2022
Fixes and improvements.
2.5.7
Dec 8, 2021
Fixes and improvements.
2.5.6
Nov 16, 2021
Fixes and improvements.
2.5.5
Oct 11, 2021
Fixes and improvements.
2.5.4
Sep 19, 2021
Fixes and improvements.
2.5.3
Aug 16, 2021
Fixes and improvements.
2.5.2
Aug 4, 2021
Fixes and improvements.
2.5.1
Jul 28, 2021
Fixes and improvements.
2.5.0
Jul 14, 2021
Fixes and improvements
2.4.6
Jun 30, 2021
Fixes and improvements.
2.4.5
Apr 11, 2021
Fixes and improvements.
2.4.1
Jan 17, 2021
Change Management
2.3.11
Jan 5, 2021
Fixes and improvements.
2.3.10
Dec 8, 2020
Fixes and improvements.
2.3.9
Nov 12, 2020
Fixes and improvements.
SolarWinds Service Desk FAQ
제한된 국가 또는 지역에서 SolarWinds Service Desk를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
SolarWinds Service Desk의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPhone
iOS 12.4 이상 필요.
iPad
iPadOS 12.4 이상 필요.
iPod touch
iOS 12.4 이상 필요.
SolarWinds Service Desk은 다음 언어를 지원합니다. 영어