Ludotrack Amadeus Crew Game

Quality feedback is key to learning, performance, innovation and engagement. The Crew Game provides a fun and effective way to master and practice the art of giving and receiving feedback. You will be playing different roles as members of a flight crew who have to manage challenging conversations. The wellbeing and safety of the passengers depend on you!

During the different flights, you will learn how to use the CLEAR + CALM model to navigate difficult discussion.

1. Find out how to give feedback using the CLEAR steps:
- Constructive
- Language
- Evaluate
- Action
- Relationship

2. Learn and practice how to receive feedback using the CALM steps:
- Consider
- Awareness
- Listen
- Manage

Be clear and stay calm: you are a feedback champion! Show More