Matrix Mobile Service

1.4201.14 for iPhone, iPad
Free
0

0 Ratings

Update Date

2021-06-28

Size

19.2 MB

Screenshots for iPhone

iPhone
Matrix Mobile Service Description
Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands.

The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite.

Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.
Matrix Mobile Service 1.4201.14 Update
2021-06-28
Fix:
* part price calculation on final invoice after price adjustment
More Information
Price:
Free
Version:
1.4201.14
Size:
19.2 MB
Update Date:
2021-06-28
Developer:
Dice Corporation
Language:
English

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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1.4201.14 2021-06-28
Fix:
* part price calculation on final invoice after price adjustment
1.4201.10 2020-11-16
Added:
* Report for incomplete service tickets.
* Tech exceptions list to ticket list page.
* The ability to log sick/vacation time in the Time Sheet page.
* OS support check.
Fixed:
* Long account names covering ticket numbers on the Other/Pending Tickets page.
* Rate-code defaulting to the first rate-code in list when going through the billing process.
* Issue with not being able to select a part with a description containing double-quotes when selecting parts in the billing process.
* Zone page infinitely reloading when editing or adding a zone.
* Issue with multiple cause and result codes not being loaded into Matrix correctly after changing status.
1.4201.6 2020-08-17
Fixed:
* Adding and updating zones or contacts
1.4201.4 2020-07-08
Fixed:
* Work Notes converting numbers (0,2,3) to ''* Moved and disabled 'No Logs' popup
* Check numbers can now be at least 3 digits long
* Unlock account after loading home page
Added:
* Hide empty Identifiers
1.4201.2 2020-03-30
Fixed:

* Time sheets don't display duplicates
* Recalculate Invoice
* Payment Type should not show as text
* Techs can only take their test of the account
* Open note type selection
* Map not displaying roads or markers
* Contact Page displays Authorities

Added:

* The ability to stop techs from changing cost for Stock Parts
1.4102.5 2020-02-24
Fixed:
* If no arrive time is inputted, use Put On Test
* App does not crash due to network issue when opening home page
1.4102.4 2020-02-17
Added:
* Ability to restrict tech based from adding parts that exceed quantity listed in truck

Fixed:
* Can rotate device and signature does not disappear
* Notes being sent to core twice
* Arrive and dispatch appear as valid dates
1.4102.3 2020-01-13
Fixed:
* Internal Notes display return to ticket billing page
* Payment options can be toggled
* Color on time sheet table
* Selecting a rate code with no invoice
1.4102.2 2019-12-18
Fixed:
* Result Code UI displays selected value
* Recalculating dollar amount does not add part discount twice
* Updating contact does not set the open and close id to undefined
* Account messages repeating
Added:
* Work Perform Notes are displayed on the signature page
* Show panel account list on account page
1.4101.12 2019-10-21
Fix:
* Paying With Debit Account
1.4101.11 2019-10-15
Fixed:
* Can't Add Contact
* Edit and delete Zones
* Removed commas from part price
* Using rate codes with spaces in the name
* Error handling on tech hours page

Addition:
* Hiding the GST/PST tax displays
* Force printing name when sign
1.4101.10 2019-09-09
Fixed:
* Warranty and Contract checkboxes
* Auto populating service explanation field
* Removing extra note header
* Adding Contact
* Editing/Deleting Zones
* Internal Map in non-US countries
Added:
* Displaying last 4 digits of account/card on file
* Added a flag for prompting to setup Auto Billing
* Added the ability to hide the cancel button
* Assign ticket to the tech that generated the ticket
1.4101.9 2019-08-13
Fix:
* Opening external maps from in app
* Invoice Number appearing on Work Order Form
* Zone notes loading on Zone page
* Calculating tax rate
* Displaying phone number of the contact you selected when creating a ticket
* Hiding Initial Trip when blank
* App displaying the correct version number
Added:
* Ability to set the Rate Code when creating a ticket in app
1.4101.8 2019-08-01
Fixes:
* Preventing closing job tickets in app
* Displaying partitions on test
* Returning to ticket list on closing app
* Displaying rate codes
* Unlocking account when done in ticket
* Fixed calculation on billing screen
* fixed how arrived and dispatch times are calculated
1.4101.3 2019-06-20
Fixed:
-Tax recalculate when changing labor
-Unlocking accounts after processing payments
-Signature was missing from work order form
-Displaying pass codes on contacts
Added:
-Disable Editing tickets
-Time Sheet records when account was taken off test
-Edit the Status of the Ticket
-Hide Billing Tab
-Editing latitude and longitude
-Can put Partitions on test
1.4.6 2019-05-14
Fixed:
- multi-tech scheduling
- Adding/Displaying ticket images
- Ticket searching gives blank results
- Id Field displays editable field
- See unscheduled tickets
- Loading/Taking Ticket Images
- Parts to Work Order
- Calculating totals

Added:
- Displaying account messages on Info tab page
- Editing Custom Identifiers
- Disabling rate/dispatch code
- Disabling editing tickets
- Take all accounts off test
1.3.39 2019-02-21
Fix for generating Work Service Order forms
1.3.34 2019-01-23
- Added:
* Display phone number on home page for Requested and Contact On Site
* Feature that allows notes to be added from within the Notes section of the app
* Feature to allow account/ticket images to be viewed from within the app
* Contact ID to contacts
* Zone notes
* Flag to allow users to be able to view future tickets
* Showing tech future tickets
- Fixed:
* Issue that sometimes prevented users from being able to login
* Info display on account page
1.3.27 2018-10-15
Additions:
* Ability for warehouse parts with 0 or negative quantity to be added
* Saving to Dispatch Notes
* If customer is setup for ACH
* Confirmation Number
* If ticket has been payed
Bug Fixes:
* Setup for ACH popup, Needs a (yes, no) rather than (cancel, confirm)
1.3.26 2018-09-20
- Fixed navigation bar issues.
- Fixed issue with editing contacts and zones.
1.3.24 2018-06-07
Bug fixes for discount calculations and invoice items.
1.3.21 2018-04-20
-Fixed invoice bug
1.3.20 2018-04-18
- Added Job Details feature.
- Bug fixes
1.3.19 2018-03-29
- Authorities can now be viewed on the contact page
- New work order verbiage on the signature page
- Bug fixes
1.3.16 2018-02-22
- Fixed NaN output on Payment Details page.
- Input fields on Payment Details page are editable again.
- Changed how parts were added to work orders.
- Fixed On Test bug.
1.3.15 2018-01-25
- Fixed displaying of Zone information in History Details.
- Address information is now displayed on the Home Page, even if all information isn’t there.
- Fixed UI bug that caused elements to disappear/reappear upon scrolling in iOS 11+.
- Account messages are now displayed on the Home page when viewing an account.
- Fixed the “View the Invoice” button so that the PDFs are properly opened with the default PDF viewer, or the user is asked to select which app they’d like to open/save it to their device with.
- When completing a ticket, flags are now available that can determine if a technician is allowed to email the work order or not, and if a work order should be created or not.
1.3.14 2017-10-12
- Fixed loader issue that caused the screen to be inaccessible if the app crashed, or was closed out before logging out.
- Fixed issue with “NO INVOICE” being sent to work order pdfs.
1.3.13 2017-09-13
- The adjusted parts total with the appropriate rate code is now view-able in the app, and the correct part prices are displayed on the work orders.
- Disabled all input fields on the Payments Page, except "Add-On" and "You Saved".
- Fixed an issue with multiple loading calls to the Payments Page.
1.3.12 2017-06-20
- Updated how duration of time events are calculated.
- Added updates for MasterCard.
1.3.11 2017-05-10
- Fixed issue with the auto email address: Not showing if no contacts were on the account. Getting unchecked after a new custom email address was added. Getting unchecked from the Uncheck All button.
- Added "Additional Address" field to the Map info on the Home screen, and to the editing section of the Home Screen.
1.3.10 2017-04-07
- Return tickets and reschedule tickets now work together
- Billing of Jobs
- Automatic emailing of completed work orders to selected email addresses
- Improvements to security
- Improved map functionality
- Fixed checklist items containing special chars that would not appear on the signature page.
- Fixed photo upload
1.3.9 2016-12-01
-Equipment change date will now be displayed if configured
1.3.8 2016-10-14
-MapBox has now been implemented
-Added ability to select multiple cause codes.
-Fixed bug with billing page appearing blank
-Updated camera to ask permission with android versions above 6.0
-Navbar animations have been fixed
-Fixed bugs with cause code dropdown
-Fixed bug with multi-line notes
1.3.6 2016-06-25
- Quantity drop down has been made it a text box. Its now limited to what’s listed in the Warehouse.
- Fixed a bug were if the parts page was navigated back to, the parts would break.
- A message appears in history ever time a tech accesses the account.
1.3.5 2016-04-30
-Fixed Stock/Non-Stock drop-down display.
-Fixed Quantity on Parts Page.
-Fixed Payment Code/Description drop-downs on Billing Page.
-Fixed date format for invoices.
1.3.3 2016-03-08
-Parts page now has a search feature
-Extended timeout to 60 seconds to compensate for bad networks
-Added feature to add a document name to a photo uploaded
-Fixed various bugs
1.3.2 2015-09-11
-App will now detect a bad connection and reset itself
-Items on the checklist that are not checked will be written to history
-Added appropriate flags to skip the inventory screen
-Fixed bug where log time at 12 PM was appearing as 12 AM
-Fixed bug where email addresses were not being displayed
1.2.1 2015-03-28
-Fixed bug with history page showing "object"
-Fixed bug where zones would not be displayed
1.2.0 2014-05-28
~ Improved billing features.
~ Modified abilities to show and hide particular information
~ Fixed bug and visual features
1.1.0 2013-12-16
~ Now gives the ability to create return tickets with predefined settings.
~ Now lets add non billable hours (warrantied hours) to the invoice.
~ Allows the ability to override the minimum time of the rate code for billing.
~ Allows you to create an invoice of $0
~ Allows parts to be warrantied for $0
1.0.0 2013-02-17