BCBSM Online Visits
Free
12.20.003for iPhone, iPad and more
9.7
4K+ Ratings
Blue Cross and Blue Shield of Michigan
Developer
81.7 MB
Size
Nov 14, 2023
Update Date
Medical
Category
12+
Age Rating
Age Rating
BCBSM Online Visits Screenshots
About BCBSM Online Visits
See a U.S board certified doctor or licensed therapist from virtually anywhere – designed especially for Blue Cross Blue Shield of Michigan and Blue Care Network members.
Having an online visit couldn’t be easier. Once you download the Blue Cross® Online VisitsSM app and register for an account, you can connect with doctors or therapists wherever it’s convenient for you: at home, in the office or even while traveling.
ONLINE HEALTH CARE OPTIONS
Depending on your plan, you can see a telehealth practitioner for medical, therapy or psychiatry services.
Medical services
• Online doctors are available 24/7 for minor symptoms like sore throats and stuffy noses.
• If they determine that you need a prescription, they can send one to your nearest pharmacy. They can also send visit notes to your primary care physician at your request.
• All of our telemedicine doctors are U.S. board certified.
Therapy services
• See a doctoral-level psychologist or a master’s-level therapist by appointment.
• Therapists include clinical social workers, marriage and family therapists, and professional counselors.
• All are trained in prevention and treatment techniques specific to telemedicine.
Psychiatry services
• Our psychiatrists are online doctors who are also U.S. board certified.
• They’re available by appointment and are capable of treating a variety of behavioral health conditions.
• They can prescribe medications and work with you to manage them, too, if you need it.
For members of Blue Cross Blue Shield of Michigan and Blue Care Network, the convenience of online health care is at your fingertips.
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Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits for Blue Cross Blue Shield of Michigan and Blue Care Network members.
© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
Having an online visit couldn’t be easier. Once you download the Blue Cross® Online VisitsSM app and register for an account, you can connect with doctors or therapists wherever it’s convenient for you: at home, in the office or even while traveling.
ONLINE HEALTH CARE OPTIONS
Depending on your plan, you can see a telehealth practitioner for medical, therapy or psychiatry services.
Medical services
• Online doctors are available 24/7 for minor symptoms like sore throats and stuffy noses.
• If they determine that you need a prescription, they can send one to your nearest pharmacy. They can also send visit notes to your primary care physician at your request.
• All of our telemedicine doctors are U.S. board certified.
Therapy services
• See a doctoral-level psychologist or a master’s-level therapist by appointment.
• Therapists include clinical social workers, marriage and family therapists, and professional counselors.
• All are trained in prevention and treatment techniques specific to telemedicine.
Psychiatry services
• Our psychiatrists are online doctors who are also U.S. board certified.
• They’re available by appointment and are capable of treating a variety of behavioral health conditions.
• They can prescribe medications and work with you to manage them, too, if you need it.
For members of Blue Cross Blue Shield of Michigan and Blue Care Network, the convenience of online health care is at your fingertips.
---------
Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits for Blue Cross Blue Shield of Michigan and Blue Care Network members.
© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
Show More
What's New in the Latest Version 12.20.003
Last updated on Nov 14, 2023
Old Versions
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
Show More
Version History
12.20.003
Nov 14, 2023
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.16.106
Oct 6, 2022
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.10.003
Aug 17, 2021
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.6.006
Mar 19, 2021
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.0.1906
Dec 24, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.0.1603
Oct 2, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.0.627
Apr 1, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.5.700
Mar 10, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.5.506
Oct 24, 2019
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.4.301
Oct 1, 2019
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.4.106
Sep 12, 2019
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed.
• Performance enhancements to increase reliability and speed.
11.3.105
May 18, 2019
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.2.016
Feb 12, 2019
We continue to improve the patient experience with these new features:
• Patients requesting an on-demand visit on the web platform or consumer mobile app will be able to choose to have a phone visit.
• Patients requesting an on-demand visit on the web platform or consumer mobile app will be able to choose to have a phone visit.
11.1.319
Jan 24, 2019
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.1.318
Nov 21, 2018
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.0.003
Sep 7, 2018
We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account
10.4.115
Jun 23, 2018
We continue to improve the patient experience with these new features:
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
10.4.106
Apr 5, 2018
We continue to improve the patient experience with these new features:
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
10.3.300
Feb 8, 2018
We continue to improve the patient experience with these new features:
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
10.2.400
Jan 29, 2018
We continue to improve the patient experience with these new features:
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
10.2.200
Jan 1, 2018
BCBSM Online Visits FAQ
BCBSM Online Visits is available in regions other than the following restricted countries:
Italy,Niger,Nauru,Palau,Sierra Leone,Senegal,Australia,Switzerland,Uzbekistan,Morocco,Saudi Arabia,Yemen,Belize,Colombia,Dominican Republic,Hong Kong,Iceland,Luxembourg,Ukraine,British Virgin Islands,Bulgaria,Brazil,Macedonia,Nepal,Philippines,Rwanda,Tanzania,Jamaica,Libya,Cambodia,St. Vincent & The Grenadines,Vietnam,Chile,Algeria,Canada,Cameroon,Ireland,Cayman Islands,Malta,Solomon Islands,Benin,Bhutan,Taiwan,China,Spain,Montenegro,Mozambique,Norway,Tunisia,Barbados,Bahamas,France,St. Lucia,Sri Lanka,Bosnia & Herzegovina,Cote Divoire,Fiji,Macao,Turks and Caicos,Thailand,Turkey,Bolivia,Denmark,United Kingdom,Slovenia,Cyprus,Gabon,Russia,Armenia,Peru,Madagascar,Suriname,Congo, Democratic Republic,Georgia,Nicaragua,Romania,Uganda,Azerbaijan,South Korea,Kenya,El Salvador,Bermuda,Japan,Kyrgyzstan,Liberia,Mali,Maldives,Swaziland,Trinidad and Tobago,Ecuador,Egypt,Kuwait,New Zealand,Turkmenistan,Anguilla,Greece,Guyana,Namibia,Sweden,Afghanistan,Guinea-bissau,Zimbabwe,Israel,Netherlands,Moldova,Seychelles,Argentina,Kazakhstan,Lebanon,Lithuania,Mauritius,Panama,Portugal,Tonga,Austria,Finland,Venezuela,Dominica,Indonesia,Mauritania,Montserrat,Botswana,Costa Rica,Guatemala,Vanuatu,United Arab Emirates,Estonia,Honduras,Papua New Guinea,Pakistan,Singapore,Grenada,Ghana,Uruguay,Mongolia,Zambia,Croatia,Iraq,India,Sao Tome & Principe,Cape Verde,Hungary,Slovakia,Czech Republic,Myanmar,Latvia,Malawi,Nigeria,Paraguay,Qatar,South Africa,Albania,Congo,Mexico,Oman,Serbia,Micronesia,Lao Peoples Democratic Republic,Jordan,St. Kitts and Nevis,Belgium,Gambia,Bahrain,Brunei Darussalam,Malaysia,Poland,Tajikistan,Antigua And Barbuda,Burkina Faso,Germany,Chad,Kosovo,Angola,Belarus
BCBSM Online Visits supports English
Click here to learn how to download BCBSM Online Visits in restricted country or region.
Check the following list to see the minimum requirements of BCBSM Online Visits.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
