myGoFrugal - 24x7 POS Support

2.0.87 for iPhone, iPad
Free
0

0 Ratings

Update Date

2023-03-18

Size

14.4 MB

Screenshots for iPhone

iPhone
myGoFrugal - 24x7 POS Support Description
I am Retailer and am using/evaluating GoFrugal POS and I want a digital way to create and track status of my support ticket, update myself on the latest happenings from GoFrugal and also refer fellow retailers. If this is one thing you are looking for, you can download myGoFrugal app, which is free for all, to empower yourself and being the most simplest, fastest and powerful medium to get experience the best, GoFrugal wishes to deliver to you.

The content in the app is personalized to your business to ensure you only get to hear and see information that is relevant to you. Instead of spending time and taking effort in finding out relevant information over the web, the wide ocean that is. Sit back and relax, while we fetch you what you need to see and hear. Take the digital step forward with myGoFrugal

Key Features:

1. My Dashboard: Find details like Ticket status, Happiness quotient, Resolution timeliness, Timely support management and ASA status of Customer

2. Videos - Watch videos of the latest releases, new features and product explanations especially customized for Retailer's business needs

3. Referrals: Refer Friends to GoFrugal and track the progress of the Referrals

4. Tickets: Create and track the Support tickets. Also, get notified instantly of ticket status updates. Rate the resolved support tickets to express the opinion on the service experienced

5. Chat with us: Chat with us to clarify product doubts & raise issues. Our system will recognize you and the GoFrugal products you are using and be prepared to serve you well. Rate us your experience post the chat and corrective action will be taken if you are not happy. Chat history will also be saved for you to refer back
myGoFrugal - 24x7 POS Support 2.0.87 Update
2023-03-18
Bug fixes and improvements
More Information
Price:
Free
Version:
2.0.87
Size:
14.4 MB
Update Date:
2023-03-18
Language:
English

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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2.0.87 2023-03-18
Bug fixes and improvements
2.0.85 2023-02-14
Bug fixes and improvements
2.0.83 2022-09-27
Bug Fixes
2.0.81 2022-07-05
UI Improvements and Enhancements
2.0.80 2022-06-03
+ UI Enhancements and Improvements
2.0.78 2022-04-06
+ User interface, User experience Improvements and bug fixes.
2.0.77 2022-02-09
Improvements and bug fixes.
2.5.76 2022-01-21
Improvements and bug fixes.
2.0.74 2021-12-30
- Bug fixes and enhancements.
2.0.72 2021-10-04
- Bug fixes.
2.0.71 2021-09-15
+ Now, Customer can update their Single Point of Contact in Update SPOC card in Product delivery menu
+ Now, Customer can view the Product consultant profile details in Billable card in Product delivery menu.
+ UI Enhancement and bug fixes
2.0.67 2020-10-16
Few improvisations made in the Inbox detailed view listing
2.0.66 2020-07-21
Few improvements in the App login.
2.0.65 2020-04-26
Push notification certificate renewed and sdk upgraded
2.0.62 2020-03-20
improved scrolling in videos list view
2.0.61 2020-02-22
Enhancements done in push notifications service
2.0.59 2019-12-06
EDC is now shown in Ticket History Detailed view
2.0.57 2019-08-02
1.Session expired issue fixed on logout
2.Chat with us now improved for customers with multiple outlets
2.0.56 2019-07-18
1.Few improvements made in attachment upload in tickets page
2.0.55 2019-06-04
1. Few improvements made in tickets page scroll
2.0.53 2019-05-10
Few improvements in displaying loader to the user while updating app masters.
2.0.52 2019-04-11
1. UAT sign-off and Commercial acceptance flow added in Tickets list and dashboard.
2.0.51 2019-04-04
1. Few improvements in Dashboard - Pending developer block.
2. Displayed Ticket Status, Substatus and Service type in tickets list and detailed view
2.0.45 2019-01-05
1. Added version information in login server call.
2.0.44 2019-01-04
1. 'My Pendings' tab added in Tickets menu.
2. Version details added in ticket detailed page.
3. Export option added in Tickets header.
2.0.37 2018-09-15
1. Few improvements in Dashboard.
2.0.36 2018-09-12
1. Data locker status updated in Dashboard.
2. Users can now add remarks to the open support tickets.
2.0.35 2018-05-27
1. Support Id is now displayed to the user in Tickets menu.
2. Support Id/Summary based search functionality in now available in Tickets menu
2.0.34 2018-04-06
1. Filters are available in Dashboard menu.
2.0.33 2018-03-26
1. 'Updates' menu is now available for the users with few improvements.
2.0.32 2018-03-14
1. Added 'Feedback' menu in the sidebar.
2.0.31 2017-12-29
1. 'Vat Updates' menu is now available for UAE customers.
2.0.30 2017-12-23
1. Improvements in tickets timeline view comments and solution given.
2. Review us - Customer feedback after PD confirmation.
2.0.29 2017-10-28
1. Support Dashboard to track the purchased pre-paid Phone + Remote service.
2. Improvements in rating the support activities.
2.0.28 2017-10-14
1. Customers can now get the notifications on Voice + Remote support details where customer can view the service duration and rate the service.
2. In tickets history detailed view, customers can find the serviced duration against the support ticket and can update the Right service duration.
2.0.27 2017-09-28
Added My Receipts Menu, under this menu customer can see Invoices, Receipts, Quotations and Proformas
2.0.26 2017-09-13
1. Pending tickets status update by customer.
2. 'Chat history' menu available now to view the chats.
2.0.25 2017-08-24
Customers can get their GST invoices under 'Invoices' menu
2.0.24 2017-08-05
1. Tab view added for Tickets menu - Open and Resolved.
2. Language selection in Videos.
2.0.20 2017-07-02
1. Chat with us : GoFrugal Help Chat - Chitti added
2. File attachment in Tickets
2.0.18 2017-06-30
1. Enhancements in GST Updates menu
GST HelpChat-Chitti : Customer can chat with Chitti and clarify their doubts related to GST transition
GST Tools : Customer can see the list of tools available for GST transition to make effective use of them
Update your GSTIN: Customer can update their Registered Business Name along with GSTIN
2. Simplification in app login
2.0.17 2017-06-28
1. Simplification in app login
2. GST Tasks, GST HelpChat-Chitti and GST Tools added in GST Updates menu
3. Business Name added in the Update GSTIN
2.0.12 2017-06-17
1. GST Updates menu added
2. Improvements in video corner
2.0.10 2017-01-12
State name and City name captured in app registration
2.0.9 2016-12-13
1. Enhancements in Quote corner
2.0.8 2016-10-05
1. Push Notification icon is updated
2. Chat details and wrapup link Info is provided to SalesIQ
2.0.7 2016-08-20
Version 2.0.7 :
+ Product Delivery menu added
+ Enhancements in Push Notifications
2.0.5 2016-07-09
Enhancements in 2.0.5:
+ Chat with GoFrugal Assure Care
+ Rate the Solved Support Ticket
+ Reopen the Solved Support Ticket
+ Number of users in Switch User