Teamwire - Business Messenger

FEATURES AND CHANGES

• Size compression is applied to the photos shared in chats to save storage space. Now, MDM administrators will be able to set the maximum size before we start applying the compression.

Teamwire. Collaboration made easy

FEATURES AND CHANGES

• Federated chats will now show the chat admins and they can close/reopen the chats. Please note that this feature requires backend version 18.8.0.
• We have improved the logs registered by the app.
• And a few subtle updates for an even more reliable and pleasant experience.


FIXES

• Sometimes the timestamp on polls was not properly displayed.
• We have polished the @Mention feature to offer even a better experience.
• If a call was supposed to be started via a user profile, instead only a chat was opened with the other participant.
• We improved and optimised the complete logout process.
• When a user left a group chat, the list of chat members was not updated.

Teamwire. Collaboration made easy

FIXES

• Optimisation of the app startup process.
• Significantly optimised loading mechanism.

Teamwire. Collaboration made easy

FEATURES AND CHANGES

• We have optimised the behaviour when starting a call. When you start a call in a group chat, you can now select which users you want to make the call with first and don’t have to call all users by default anymore.
• Updated VMware Workspace ONE SDK (Swift) to version 24.01.
• We’ve improved the logs registered by the app.
• And a few subtle updates for an even more reliable and pleasant experience.


FIXES

• The app crashed when a user tried to change the password and entered the wrong PIN.
• Some links shared in a chat were not working.
• On some devices, it was not possible to create a group chat with a photo as an avatar.
• Users couldn’t leave a chat if they were the only admins of it.
• Sometimes some users using MDM devices couldn’t share files from outside the app to Teamwire using the OpenIn feature.

Teamwire. Collaboration made easy

FEATURES AND CHANGES

• @Mentions feature is now a reality
Address other users directly in a group chat, grab their attention, or loop them in an ongoing conversation.
Just type @ and then select a user from the list of chat members. Alternatively, you can use "@all" to get the attention of all the members in the chat. If the mentioned user has muted the chat, the setting will be ignored and they will receive a notification.
• Mark all as read
Too many chats with unread messages when coming back from vacations? Use the new "Mark all as read" button to quickly clean up your inbox. This option will also appear on the Unread and Archived tab when you have two or more chats with unread messages.
• The file size limit for attachments has been increased to 30 MB.
• We've made small adjustments to round up the experience on the location/live location map.
• We’ve optimized the behaviour and availability of the "Join" button for ongoing voice and video calls. We also made some tweaks to the system messages when a call has ended.
• The links to our terms of service and privacy policy have been updated.
• Updated VMware Workspace ONE SDK (Swift) to version 23.10.
• And a few subtle updates for an even more reliable and pleasant experience.


FIXES

• Sometimes the app got stuck when drawing areas in the live location map.
• Sometimes there was a small delay when drawing an area in the location/live location map.
• Sometimes the app crashed when editing photos with the pen.
• Images were not sent in the correct file format, resulting in issues displaying them in the desktop app. Now they will be properly converted.
• Phone conferencing numbers from 3rd party apps were not correctly interpreted.
• It was not possible to permanently change the default circle for emergency alerts to "None"
• Smaller UI fixes in the list of available chats when sharing from another app to Teamwire.
• In some cases, a read receipt was sent if the user received new messages to a chat that had been left open when moving Teamwire to the background.
• Push notifications contained the attachment type declaration in the system language of the sender’s device instead of that of the recipient.
• Sometimes chat administrators who have already been removed were still displayed in the chat settings.
• When the iOS device was connected to an audio-Bluetooth device, if the user was opening the camera inside a chat, a photo was taken automatically. To avoid that, pressing volume buttons in the camera view won't allow you to take a photo when an audio-bluetooth device is paired.

Teamwire. Collaboration made easy

FEATURES AND CHANGES
• Teamwire is now fully compatible with iOS 17.
• Live location: We added a new option to the map settings called “Group users”. This allows you to always group nearby users. The feature is not compatible with ArcGIS Maps.
• Chat admins can now revoke the chat admin status from another user.
• Attached images are delivered in original size and will be compressed only when exceeding the size of 15 MB.
• After reading new messages on one of your other devices, your iOS push notifications will be dismissed upon entering the app.
• The "Back to bottom" button inside a chat supports a new counter indicating the number of new unread messages since you last scrolled down.
• Improvements in UI and animation for inbox actions.

FIXES
• New voice messages in Push-to-Talk chats were played automatically only when the corresponding chat was being viewed.
• Under certain circumstances, new audio messages in Push-to-Talk chats were played even though the Teamwire app was in the background.
• The number pad was blocking the screen when trying to enable the screen lock.
• The “Enable screen lock” button was too small in some translations and the text was cut off.
• After a fresh app installation, the default alert sound sometimes was not the correct one being played.
• Once the message notification tone was changed, it could not be set to “Default”.
• The app crashed when reaching the character limit in the profile’s “About me” section.
• VMware Workspace ONE (AirWatch) SDK: Map sharing restrictions.
• VMware Workspace ONE (AirWatch) SDK: Force closing the app after switching the Intelligent Hub user could prevent logging out the previous user correctly from Teamwire.
• Writing numbers in your “First name” and “Last name” profile fields were not allowed.
• The app crashed when forwarding an attachment to a new chat.

Teamwire. Collaboration made easy

FEATURES AND CHANGES


We are excited to introduce the overhaul of our iOS app, all aimed at giving you an even better messaging experience.

This release includes several changes and fine-tuning, resulting in improved navigation and making app features easier to find.

We would like to highlight the following enhancements in particular:

· The 3 main sections are now called "Chats" (previously Messages), "Directory" and "Account" (previously Profile).

· There is a new top navigational bar that improves the discoverability of features in the main sections.

· Mark chats as read/unread
Chats can be marked as unread, allowing you to easily add a reminder to conversations which you want to go back to later. You can also mark a chat as read without opening the conversation.

· Pin chats
Pinned chats will always stay at the top of the user's inbox, even if more recent messages have arrived in another chat.

· Mark chats as favourite
Favourite chats are displayed in a dedicated tab in the user's inbox, allowing them to organise their conversations and access favoured chats more quickly.

· New inbox filters to better organise your chats and quickly find them. Now you will have: All chats, Favourite chats, Unread chats, and Archived chats.

· The "Emergency Alert" feature has a fresh new design to create a more seamless integration with the whole application.

· A new system permission that allows you to receive critical notification alerts even when your phone is on mute/do not disturb.

· Upgraded avatars for group chats and users without an uploaded photo to better identify them and to create a more vibrant and delightful experience while collaborating.

· A new "Sort by" option in the Directory section so that you can sort all your contacts by your preference.

· When entering a chat with new messages, you will now be placed at the top of the new messages so that you can directly start following the conversation.

· A new "Back to bottom" button which will appear while you check previous messages.

· New ways to see and use all the actions that you can perform on a chat, like pin, favourite, mute, close, etc. Tap and hold down on any chat in your inbox to see a new menu with all actions, or swipe right or left the chat cell to find them there.

· When using the camera, you can now take a photo by using the volume button on the side of your device.

· Improved push notifications and in-app notifications, so you can get all the information you need at a glance.

· Teamwire supports 8 more languages: French, Italian, Dutch, Turkish, Portuguese, Finnish, Polish, Czech, and Croatian.

· Updated AirWatch VMware SDK (Swift) to version 23.07

· A lot more subtle updates for a more reliable and pleasant experience.


FIXES

· VMware Workspace ONE (AirWatch) SDK: Sharing a previously shared location was no longer limited to the approved apps only

· VMware Workspace ONE (AirWatch) SDK: Switching the Teamwire user did not always work correctly when the Intelligent Hub user was changed

· VMware Workspace ONE: When coming back to Teamwire after using a different app, the general Chats section (previously Messages) was shown instead of where you left off

· The app sometimes crashed when receiving GIF files

· The number of unread messages might have not been correct after a long absence

· Plus a few more subtle fixes for a more reliable and pleasant experience


We'll keep delivering big enhancements, so keep an eye out and make sure to keep updating your app to enjoy all the latest benefits.

Teamwire. Collaboration made easy!

We are increasing the full contacts sync timeout from 40 to 60 seconds.

FIXES

· Attaching files from third-party apps was not working correctly (Workspace ONE issue).
· The chat admin was not correctly updated when an admin was removed from a federated circle.
· Some updates related to a federation state were only visible after force-closing the app.
· "Create federated chat" option was not visible after adding a user to a federated circle.

FEATURES AND CHANGES

· ArcGIS Maps
Teamwire supports ArcGIS Maps as maps provider when sending a POI or sharing your live location. This feature requires to be configured in the Teamwire Dashboard. If enabled, the app will automatically start displaying your ArcGIS Maps layers.
· We improved the speed of the initial sync during the login process. We get the information about the Directory section now in a faster way.
· AirWatch VMware SDK: We adjusted the app’s behaviour when sharing files with other SDK-managed / unmanaged apps (Open-in restrictions)

FIXES

· Sometimes when trying to share content from another app to Teamwire, the Teamwire app was not listed in the available options.
· When a member was removed from an archived chat, the chat was automatically unarchived, which was not an expected behaviour.
· A wrong info message was displayed when re-opening a closed chat.
· A wrong error message was displayed when a user tried to send a message to a chat they were no longer a member of.
· In some cases, a crash occurred during the login sync.

FEATURES AND CHANGES

Updated AirWatch VMware SDK (Swift) to version 22.9

Updated MobileIron AppConnect SDK to version 4.9.0

FIXES

User avatars were not reset to show their initials when the profile picture was removed

Notification sound was not played if it was set to “Default” and Teamwire was in background

Not able to select a color for drawing on a photo before share it

Users could paste content from other apps into Teamwire even though the app permission “Allow Copy/Paste” was disabled in the Teamwire Dashboard

UI improvements in the Live Location feature

Other small UI adjustments

FEATURES AND CHANGES
- We’ve substituted the reaction buttons of the Alert messages (OK/SOS) by checkmark and red cross icons.
- Add more value to your attention messages adding an attachment. You can now attach to them a photo, video, file and link.
- When sharing a Location or Live Location, specify to your colleagues an area by being able to draw it in the map.

FIXES
- App was closed when a user who’s not in your directory was added to a group chat.
- iOS notification sound was used instead of the notification sound selected in the app.
- When Teamwire was set to background the default notification sound was playing instead of the notification sound selected in the app.
- Dashboard file permissions did not affect to Dracoon file sharing via link.
- Other small UI adjustments.

Fixes:
• Minor UI bugs related to the live location feature

FEATURES AND CHANGES

Live location: Depending on the zoom level, users very close to each other are now grouped up

Live location: We added a new “regroup” button which will zoom out of the map until you can see all currently sharing users on one map screen

Other improvements in the Live location map search

Updated SSL pinning settings for the new Teamwire Cloud SSL certificate

FIXES

Time stamps were misaligned in the chat view

Other minor UI fixes

FEATURES AND CHANGES

• You can now “Join” ongoing calls you were invited to in case you missed the initial ring or were busy on another conversation

• Improvements in the share location and live location feature. Those include:
Complete UI rework in chat view and map full view
Select a user you want to focus on in live location

• Teamwire will remember if you prefer to see user names and roles on the map (per device)

And a lot of smaller feature tweaks

• Updated AirWatch VMware SDK (Swift) to version 22.4
• Improvements in our data migration and sync mechanism

FIXES

• After the AirWatch SDK detected a user change in the Intelligent Hub, Teamwire was showing a wrong inbox until dismissing the Hub notification

• VoIP group calls were terminated, if one of the invited users was already busy with another call

• Audio messages were sometimes corrupted

• Solved audio conflicts with other apps playing sounds while receiving Teamwire messages

• Smaller UI fixes

FEATURES AND CHANGES
Voice and video group calls
You can have voice and video calls in group chats with several users. This feature must be enabled by your admin.
Added the option to share your screen during calls
Sign-in procedure has been redesigned to improve your onboarding experience
Added support for locations and attention messages in Federated chats
If you have failed to enter the correct access code 3 times, Teamwire will now automatically close the session and prompt to sign in again
We extended our client log to improve future debugging between apps and backend
Added "Delete account" option in your profile information
FIXES
AirWatch would not ask for credentials after force closing the Teamwire app
On Push-to-Talk, the record button was shown as available while the device’s settings were set to not allow access to microphone
If the user receives a new reaction notification while the activity panel is open, the messages were in the wrong order
Under certain circumstances, you'd receive an error message when re-opening Teamwire on managed devices
Sometimes other user profiles were not updated properly
Messages from deleted/inactive users were discarded
Minor UI fixes

FEATURES AND CHANGES
• Dracoon SDK integration: Share links to files hosted in Dracoon directly from Teamwire (requires Dracoon app to be installed)
• Diagnose connection: In the "About" section, you will now find an option to diagnose your Teamwire Server connection. This will help you and Teamwire administrators to detect possible interferences with the connection to the backend. In addition we have added an option to enable "Enhanced logs". If enabled, logfiles will include debug-level messages.
• Updated Airwatch VMware SDK (Swift) to version 22.1
• Calling a user who is already in a VoIP call returns a "busy" response
• Improved search results in attention messages for better legibility
• The public phone number in your profile will no longer support special characters (except "+" for the country code) and whitespaces
• 1:1 chats can not be converted to group chat anymore. Instead, create group chats with only one person, allowing you to add further chat members later.
• As soon as a connection issue or task interrupt has been resolved, the app will now display a green banner
• Smaller VoIP improvements
• End-of-Support for iOS 12: We have dropped support for iOS / iPadOS 12. Teamwire will now require iOS / iPadOS 13 or newer.

FIXES
• App crashed after the AirWatch user had changed
• Federated chats and circles were not properly labeled as such when updating the app
• Chats which were emptied by the message retention period were not properly removed from the inbox sometimes
• The WebSocket endpoint was not set dynamically based on the backend version
• Smaller fixes in collisions between VoIP and the Push-To-Talk feature
• Closed chats kept showing an unread messages counter
• After a VoIP call, new messages in that same 1:1 chat would not refresh properly
• Live location would sometimes keep showing "Connecting..." even if sharing has already ended
• The phone's display Auto-Lock would interrupt listening to audio messages

Fixes
- Push notifications disappeared for some users from the notification center

Features and Changes
- Improved handling of sensitive MDM data in logs

Features and changes
- Private voice and video calls
You can have voice and video calls in 1:1 chats. This feature must be enabled by your admin.
- System messages will show time stamps

Fixes
- App permission “Allow Leave Conversation” was not applied
- During AirWatch automatic registration, an error “Reached the limit of registrations per hour” might show up and the registration would not be processed
- Recording voice messages would be cancelled due to lock screen activation
- When uploading images, the header “content-type” was not filled correctly
- Various UI fixes

Features and changes:

•AirWatch VMware Workspace ONE SDK 21.8 for iOS (Swift)
•We have replaced the Object-C SDK with the Swift SDK. Customers using VMware’s MDM platform will experience an optimised app behaviour. Control and fine-tune Teamwire app features by using an MDM profile.
•We have enhanced the DNS auto-detect backend mechanism to improve your onboarding experience
•We have made changes and optimised some processes to improve the app’s startup speed and stability. We aim to reduce occasional application crashes and errors. Issues were appearing mainly when launching Teamwire on managed devices.

Fixes:

•Improvements and optimisations aiming to avoid app crashes
•Some Push-to-Talk audio improvements and fixes
•Fixed an issue which prevented older devices to send multiple audio attachments in a row
•Fixed scrolling and paging issues in the chat screen
•Fixed an issue on older devices where the first connection error sometimes was not being notified by a banner
•Fixed an issue where the connection error banner could not be dismissed by tap or swipe up gesture
•Fixed an issue where a banner notification was not being shown every time after a network reconnection was detected, and would sometimes not dismiss previous "Error loading messages" banner
•Other minor bug fixes

Features and changes:

• Push-to-Talk: A new way for direct voice exchange and improved user experience for sending and receiving audio messages in selected chats.
• Added missing translations

Fixes:

• Security improvements
• Minor bug fixes

Features and changes:

• Forwarded messages are visually highlighted
• Minor changes in password change process
• Improvements in message attachments interface

Fixes:

• Status bar for the Live Location permanently showed "Connecting"
• Live Location was not updated automatically, only when manually refreshing the view
• General bug fixes

Features and changes:
- Closed chats now display list of admins
- Quick reply options via push notification for Attention Messages have been polished
- Attention messages now look better (especially when some links are attached)

Fixes:
- Improved translations related to Attention Messages

Features and changes:
- New “Attention Messages” allow users to create three different message types (Alerts, Announcements and Notes) and to react to them with different responses
- Improved security through advanced password settings allowing administrators to customise password rules
- Support "Members per Chat" setting, allowing administrators to set the maximum number of members per chat in the Teamwire Dashboard
- Improved logs for a better readability and catching previously not logged exceptions
- VMware Airwatch SDK upgrade: 5.9.9.11

Fixes:
- Registration managed by AirWatch is now more stable, fixing some previous crashes
- MDM fixes and improvements on performance
- Syncing when the app starts up has been improved for lower times and better performance
- Minor bug fixes