NYC 311
Free
5.0.2for iPhone
5.9
300 Ratings
Department of Information Technology And Telecomm
Developer
203.8 MB
Size
Apr 8, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
NYC 311 Screenshots
About NYC 311
The NYC311 App is your on-the-go, one-stop shop for New York City government services.
Download the app to:
- Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.
- Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.
- Track Service Requests. See the latest status of your requests all in one place.
- Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Download the app to:
- Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.
- Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.
- Track Service Requests. See the latest status of your requests all in one place.
- Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Show More
What's New in the Latest Version 5.0.2
Last updated on Apr 8, 2024
Old Versions
Improved user experience and app optimization
Show More
Version History
5.0.2
Apr 8, 2024
Improved user experience and app optimization
5.0.1
Mar 21, 2024
A fresh, new modern look!
· Refreshed the app design, added dark mode, and accessibility features
· Elevated the most important info so items like Service Request statuses are directly on the Today screen
· Added a new Next Schedule Change section to see upcoming service changes
· Reorganized the Request menu into intuitive categories
· Added a City Links page for important info at your fingertips
· Created new features on Service Request records like favoriting and image views
· Refreshed the app design, added dark mode, and accessibility features
· Elevated the most important info so items like Service Request statuses are directly on the Today screen
· Added a new Next Schedule Change section to see upcoming service changes
· Reorganized the Request menu into intuitive categories
· Added a City Links page for important info at your fingertips
· Created new features on Service Request records like favoriting and image views
5.0.0
Mar 19, 2024
The NYC311 App has a fresh new look! We’ve modernized it to streamline your experience—thanks to feedback from users like you.
New Look & Feel
- Refreshed the app with a soothing, contemporary color scheme and clearer icons, with light and dark mode.
- Elevated the information that's most important to you, providing access right from the Today screen.
Streamlined Navigation
- Reduced the navigation bar icons from five to three.
- Placed Service Request statuses directly on the Today screen for faster tracking.
- Reorganized the Service Request menu into intuitive categories, making it easier to find what you need.
New Features and Content
- See upcoming service changes in the new Next Schedule Change section.
- Access shortcuts to services like parking ticket payment and MTA information on the City Links page.
- Enjoy new features on Service Request records like favoriting and image views.
New Look & Feel
- Refreshed the app with a soothing, contemporary color scheme and clearer icons, with light and dark mode.
- Elevated the information that's most important to you, providing access right from the Today screen.
Streamlined Navigation
- Reduced the navigation bar icons from five to three.
- Placed Service Request statuses directly on the Today screen for faster tracking.
- Reorganized the Service Request menu into intuitive categories, making it easier to find what you need.
New Features and Content
- See upcoming service changes in the new Next Schedule Change section.
- Access shortcuts to services like parking ticket payment and MTA information on the City Links page.
- Enjoy new features on Service Request records like favoriting and image views.
4.67.0
Jan 17, 2024
- Updated Parking Holidays Calendar for 2024
- Bug fixes and optimization
- Bug fixes and optimization
4.66.0
Dec 18, 2023
What's new in this build:
- Updated Alternate Side Parking Calendar for 2024
- Bug fixes and optimization
- Updated Alternate Side Parking Calendar for 2024
- Bug fixes and optimization
4.65.0
Oct 3, 2023
Bug fixes and app optimization
4.64.1
Aug 10, 2023
• Illegal Parking Service Request - Added 'License Plate Obscured' option as a parking violation
• Updated Heat/Hot Water, Broken Sidewalk, and Damaged Tree Service Request forms with event “conditional” question field
• Updated Heat/Hot Water, Broken Sidewalk, and Damaged Tree Service Request forms with event “conditional” question field
4.63.0
Jul 13, 2023
• Abandoned vehicle with no plates Service Request- ‘Describe the Location’ field is required
• Improved app performance
• Improved app performance
4.62.2
Jun 1, 2023
Optimizations and bug fixes.
4.62.1
Apr 18, 2023
Parking Calendar 2023 refresh
4.62.0
Mar 31, 2023
Food Establishment Complaint: Removed two values as a problem type
4.61.0
Feb 9, 2023
What’s new in this build: • Bug fixes and optimization
4.59.1
Dec 29, 2022
Bug fixes and optimizations
4.59
Dec 15, 2022
* Improved app performance - push notifications upgrade
* 2023 Alternate Side Parking calendar
* 2023 Alternate Side Parking calendar
4.58
Dec 1, 2022
* Update – Added educational content to homeless encampment
* Text/label change – Garbage to collections
* Text/label change – Garbage to collections
4.57
Nov 17, 2022
Improved app performance
4.56
Oct 20, 2022
Improved app performance
4.55
Sep 29, 2022
- Improved app performance
- Traffic Light Complaint: Added Text 311 option
- Abandoned Vehicle Complaint: Removed vehicle color
- Illegal Parking Complaint: Added a new parking violation option
- Traffic Light Complaint: Added Text 311 option
- Abandoned Vehicle Complaint: Removed vehicle color
- Illegal Parking Complaint: Added a new parking violation option
4.54
Sep 19, 2022
* Improved app performance
4.53
Jul 28, 2022
* Replaced app feedback form with NYC311 weblink
* Replaced pothole SR form with NYC-DoT weblink
* Replaced streetlight SR form with NYC-DoT weblink
* Replaced pothole SR form with NYC-DoT weblink
* Replaced streetlight SR form with NYC-DoT weblink
4.52
Jun 28, 2022
Improved app performance
4.51
May 19, 2022
* Improved app performance
4.50
May 3, 2022
* Improved app performance
4.49
Apr 26, 2022
* New Service Form – Illegal Dumping
* Improved app performance
* Improved app performance
4.48
Apr 5, 2022
* Updated Park Condition Form with Map
NYC 311 FAQ
Click here to learn how to download NYC 311 in restricted country or region.
Check the following list to see the minimum requirements of NYC 311.
iPhone
Requires iOS 16.0 or later.
NYC 311 supports English
