OAK 311
Free
5.16.0for iPhone, iPod touch
8.7
468 Ratings
City of Oakland
Developer
31.1 MB
Size
Dec 14, 2023
Update Date
Utilities
Category
12+
Age Rating
Age Rating
OAK 311 Screenshots
About OAK 311
OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
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What's New in the Latest Version 5.16.0
Last updated on Dec 14, 2023
Old Versions
- Upgrade iOS version
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Version History
5.16.0
Dec 14, 2023
- Upgrade iOS version
5.15.0
Aug 22, 2023
- Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes
- Fix caching issue preventing user account switching
- Misc. fixes
5.13.0
Apr 27, 2023
- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes
- Added link to Manage Account from user profile
- Bug fixes
5.8.4
Dec 6, 2020
We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests
5.7.0
Jul 31, 2020
We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions
5.6.9
May 13, 2020
• Fixes crash after commenting in iOS 13.4
5.6.8
Apr 24, 2020
• Check out the new design and updated options for searching, sorting, and filtering in SeeClickFix iOS that gives citizens a more dynamic way to view and manage 311 requests they care about while also providing local governments and service organizations with a mobile tool focused on their individual or departmental work needs, requirements, and daily tasks.
• We upgraded to iOS 13 for related improvements in functionality and performance
• We upgraded to iOS 13 for related improvements in functionality and performance
5.6.2
Nov 22, 2019
Request Card
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
5.6.0
Jun 15, 2019
Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes
We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests
We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.
Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors
We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests
We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.
Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors
5.3.4
Mar 12, 2019
Place screen bug fixes.
5.3.0
Feb 9, 2019
We updated the Place Tab design to better showcase services, events, and offerings. The new horizontal mobile button layout allows more space making button titles easier to read. Even more, we added a new section that displays the all-time issues fixed by the organization.
5.2.1
Jan 30, 2019
Performance updates.
Manage in crm link for service providers and improved messaging for reporting.
Manage in crm link for service providers and improved messaging for reporting.
5.1.8
Oct 22, 2018
Enhanced user experience and bug fixes.
5.1.6
Sep 13, 2018
Enhanced user experience and bug fixes.
5.1.1
Sep 5, 2018
Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors.
4.9.1.0
Dec 1, 2017
Add Post to Neighbors Category
4.9.0.2
Nov 21, 2017
OAK 311 FAQ
Click here to learn how to download OAK 311 in restricted country or region.
Check the following list to see the minimum requirements of OAK 311.
iPhone
Requires iOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
OAK 311 supports English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
