Ooma Office

Small Business Phone

6.7 for iPhone, iPad
Free
6.4

40 Ratings

Update Date

2024-03-01

Size

119.2 MB

Screenshots for iPhone

iPhone
Ooma Office Description
Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone. Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions.

BE PROFESSIONAL
Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work.

NEVER MISS A CALL
The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension.

ACCESS YOUR ACCOUNT
Check voicemail and update your account preferences from the app.

KEEP CONNECTED ON THE GO
Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail.

TALK ON WI-FI
Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges.

HAVE A QUESTION?
We are happy to hear your feedback or help you solve any Ooma Office issues. Email us at mobile-feedback@ooma.com for feedback on the app or call us at 888-711-6662 for customer support.

***** IMPORTANT NOTICES - PLEASE READ *****

Use of the Ooma Office application requires iOS version 11.0 or later and an Ooma Office account. If you do not have an Ooma Office account, you WILL NOT be able to use the application. This app is not compatible with the Ooma Telo or Ooma Hub.

Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.
Ooma Office 6.7 Update
2024-03-01
NEW: Scheduled Send - send messages at optimal times and increase open rates (available for Pro and Pro Plus customers)
NEW: Dynamic CallerID support (if enabled on your Pro or Pro Plus account, you can now choose additional CallerID options in Settings)
NEW: Toasts - brief notifications to keep you informed about your actions within the app
Improved user interface: we redesigned and repositioned several buttons. Creating a new SMS, fax, or contact will take less time.
More Information
Price:
Free
Version:
6.7
Size:
119.2 MB
Update Date:
2024-03-01
Developer:
Ooma Inc.
Language:
Czech Danish Dutch English Finnish French German Greek Italian Norwegian Bokmål Polish Portuguese Romanian Russian Spanish Swedish Turkish Twi

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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6.7 2024-03-01
NEW: Scheduled Send - send messages at optimal times and increase open rates (available for Pro and Pro Plus customers)
NEW: Dynamic CallerID support (if enabled on your Pro or Pro Plus account, you can now choose additional CallerID options in Settings)
NEW: Toasts - brief notifications to keep you informed about your actions within the app
Improved user interface: we redesigned and repositioned several buttons. Creating a new SMS, fax, or contact will take less time.
6.6 2024-01-12
-NEW: Completely redesigned Do Not Disturb mode is much easier to control and be aware of
-NEW: Team Chat brings a convenient way to collaborate with your co-workers [PRO+]
-NEW: Ability to mark text messages as 'unread'
-NEW: Support for Distinctive ringtones (a Ring Group feature)
-Improved: Helpful labels on CallerID options in Settings
6.5.3 2023-11-10
v6.5.3: minor fixes and improvements
6.5.2 2023-10-27
v6.5.2: minor fixes and improvements

v6.5:
-NEW: Find Me Follow Me - set up the order in which your devices will ring [Pro Plus]
-NEW: Call Screening -it answers incoming calls with a friendly message asking the caller to say their name. After hearing their name, you can choose whether to accept the call or send it to voicemail [Pro Plus]
-Messaging: users of Shared Inboxes can now see the sender's name next to each outgoing message
-On-boarding: simplified
-Localization: better coverage for French language
-Improved: Messaging, Voicemail Greeting, Contacts
6.5.1 2023-10-18
-improved stability
6.5 2023-09-28
-NEW: Find Me Follow Me - set up the order in which your devices will ring [Pro Plus]
-NEW: Call Screening -it answers incoming calls with a friendly message asking the caller to say their name. After hearing their name, you can choose whether to accept the call or send it to voicemail [Pro Plus]
-Messaging: users of Shared Inboxes can now see the sender's name next to each outgoing message
-On-boarding: simplified
-Localization: better coverage for French language
-Improved: Messaging, Voicemail Greeting, Contacts
6.4.2 2023-08-08
-Support for additional counties
-Better stability
6.4.1 2023-06-23
v6.4.1 - stability improvements

~~~

Version 6.4 brings two new features:

1 - Configure Voicemail Greeting
Now you have 3 ways to create a voicemail greeting from the app:
a) Simply type it, and our text-to-speech engine will create it for you
b) Record it
c) Upload an existing audio file

2 - Messaging Templates
No more copy and pasting!
Streamline your conversations with pre-designed message templates that save you time and ensure consistent and professional communication. Simplify your messaging and enhance productivity.
6.4 2023-06-16
Version 6.4 brings two big features:

1 - Configure Voicemail Greeting
Now you have 3 ways to create a voicemail greeting from the app:
a) Simply type it, and our text-to-speech engine will create it for you
b) Record it
c) Upload an existing audio file

2 - Messaging Templates
No more copy and pasting!
Streamline your conversations with pre-designed message templates that save you time and ensure consistent and professional communication.
6.3.1 2023-05-25
Support for additional counties and minor fixes
6.3 2023-05-02
NEW: Add contacts or numbers to 'Shared Contacts' (so they are accessible to all users on the account)
NEW: 'Sounds' section in the More/Settings
NEW: More Ringtones and Notification Sounds (so notifications from Ooma Office stand out)
NEW: Pin a thread - keep your most crucial messaging threads within a few taps
Numerous improvements to Messaging and Voicemail
6.2.2 2023-03-28
v6.2.2: bugfixes

v6.2.1: better stability

v6.2:
NEW: Shared Voicemail boxes
NEW: Add to Blocklist (part of the Early Access Program - reach out to mobile-feedback@ooma.com if you want to experience this feature today)
NEW: Voicemail - access to deleted VMs (options to restore or delete forever)
NEW: Voicemail - bulk edit and bulk delete
Improvements to faxing, messaging, VM management, missed calls counter
The minimum required version of iOS is now iOS 14
6.2.1 2023-03-15
v6.2.1: better stability

v6.2:
NEW: Shared Voicemail boxes
NEW: Add to Blocklist (part of the Early Access Program - reach out to mobile-feedback@ooma.com if you want to experience this feature today)
NEW: Voicemail - access to deleted VMs (options to restore or delete forever)
NEW: Voicemail - bulk edit and bulk delete
Improvements to faxing, messaging, VM management, missed calls counter
The minimum required version of iOS is now iOS 14
6.1.3 2023-02-22
Support for Finland and Norway.
6.0.3 2022-10-27
-Support for customers in Romania
-Bugfixes
6.0.2 2022-09-13
Stability improvements
6.0.1 2022-08-30
v6.0.1:
-Stability improvements

~~~

Please welcome our biggest release of 2022!

Version 6.0 focuses on making you more productive:

Names of unknown callers on the incoming call screen
Your Ringroup and Virtual Receptionist's names pre-pend on the incoming call, and the active call screens
Shared contacts (aka Speed Dial)
New icons => instantly identify contact type & phone line type (VR, co-worker, ringgroup, conference bridge etc.)
Native iOS widget => one-tap access to Call Logs, VM, Keypad
Playback speed for VM and call records + minimization of player
Multitasking => minimize an active call or the voicemail view and continue browsing the rest of the app (e.g., check text messages or faxes)
Voicemail playback speed => for voicemails (or callers) that are a little too slow
Dark mode => for those who like to take care of their eyes and phone battery
...and that's not all updates yet - update to version 6.0 and discover a new Ooma Office mobile experience today.

We hope you find v6.0 delightful. For feedback & suggestions - check out the 'Vote for new Features' under the More section in the app. Have a productive day!
6.0 2022-07-31
Version 6.0 focuses on making you more productive:

- Names of unknown callers on the incoming call screen
- Your Ringroup and Virtual Receptionist's names pre-pend on the incoming call, and the active call screens
- Shared contacts (aka Speed Dial)
- New icons => instantly identify contact type & phone line type (VR, co-worker, ringgroup, conference bridge etc.)
- Native iOS widget => one-tap access to Call Logs, VM, Keypad
- Multitasking => minimize an active call or the voicemail view and continue browsing the rest of the app (e.g., check text messages or faxes)
- Voicemail and call records playback speed => for voicemails (or callers) that are a little too slow + minimization of player
- Dark mode => for those who like to take care of their eyes and phone battery

That's not all updates yet - update to version 6.0 and discover a new Ooma Office mobile experience today.
We hope you find v6.0 delightful. For feedback & suggestions - check out the 'Vote for new Features' under the More section in the app. Have a productive day!
5.9.4 2022-06-11
Better app stability.
5.9.3 2022-05-26
Better app stability.
5.9.2 2022-05-12
Better stability.
5.9.1 2022-05-06
Bugfixes
5.9 2022-03-31
Support for Mexico.
5.8.1 2022-03-05
Call quality improvements.
5.8 2022-02-26
Support for Greece accounts and the Greek language.
5.7.3 2022-02-02
-Better app stability
-Bugfix to prevent call drops in the scenario when the network changes (e.g., from WiFi to LTE)
5.7.2 2022-01-15
Improved stability.
5.7.1 2021-12-28
v5.7.1:
-Support for customers in Israel & Luxemburg
-Bugfixes

v5.7:
-'Calls' tab evolved into 'Recents' which provides easy access to Call History, Voicemails, and more...
-Call Recordings gives a way to browse and (re)listen recorded calls (the feature is available to Ooma Office Pro customers)
-The Faxes section allows browsing and viewing incoming faxes
-Details matter. We've tuned up the tab bar & screen headers to give a cleaner look throughout the app.
-Improved stability
5.5 2021-10-05
Version 5.5 brings new features and enhancements:

-[NEW] Respond to a second call on the same line (keep both calls alive and switch b/w them as needed; one call will be on hold)
-[NEW] Call Transfer enhancement #1: Call Presence allows you to see which co-workers are busy on other calls
-Call Transfer enhancement #2: you now can transfer a call to any number
-Outgoing CallerID enhancements (for outgoing calls, the in-call-screen shows which callerID is in use; for incoming calls, the in-call-screen shows which line received the call)
-Improved Call Quality
-Some User Interface elements are more responsive (esp. on iPhones with larger screens)
-Many additional smaller improvements and bugfixes

Questions? Thoughts? Please share your feedback with us at mobile-feedback@ooma.com. Have a productive day!
v5.4.3 2021-08-20
v5.4.3:
-Stability improvements and bugfixes
5.1.7 2020-12-30
v5.1.7:
-[Fix][Messaging] Returning to the app to finish writing a text message on which you've worked earlier will work as expected
-[Fix][Messaging]Tapping on a push notification related to a new text message opens a proper messaging thread
-[Stability] Eliminated several crashes
5.1.6 2020-12-10
Version 5.1.6 focuses on app stability:
- Fewer missed phone calls
- Fewer crashes
- Fewer unexpected logouts

Still, missing some calls, or your app turns out to be logged out?
1) Please uninstall and reinstall the app
2) If the above step did not help, please reach out to us at mobile-feedback@ooma.com so we can look at your particular case closer and resolve the problem sooner.

Have a productive day!
5.1.4 2020-11-27
Version 5.1.4 focuses on stability:
[Performance] Fixed a scenario in which some customers would miss phone calls
[Stability] Eliminated several crashes

Version 5.1.3 brings several improvements:
[Messaging] Improved messaging inboxes - conveniently switch between your Personal and Shared (also known as the "Main company's number") messaging inboxes
[Messaging] Deeper customization of Push Notifications - choose notifications for which Inboxes you would like to receive
[Picture Messaging] Now, you can share photos directly from the native Photos app on your iPhone
[Cellular mode] Ability to verify a cellular number by a phone call
[Stability] Better support for iOS 14
[Misc] Bug fixes

Problems? Suggestions? Please keep your feedback coming to mobile-feedback@ooma.com. Have a productive day!
5.1.3 2020-11-11
Version 5.1.3 brings several improvements related to messaging, stability and responsiveness (but not only):
- Improved Messaging Inboxes to provide more personalization and introducing full support of shared (a.k.a "Company") boxes with separate notifications setup
- Added cellular number verification by a phone call
- Media files from phone's Gallery can be now shared into the app
- Full iOS 14 support
- Bug fixes

Problems? Suggestions? Please keep your feedback coming to mobile-feedback@ooma.com. Have a productive day!
5.1.2 2020-06-18
Version 5.1.1 brings several improvements related to texting (but not only).

-IMPROVED: Texting is now easier on eyes. Some of you have told us that red color makes it difficult to read and scan text messages. We agreed and changed 'text bubbles' to a neutral dark grey/black.
-IMPROVED: If a message with a picture inside fails to send, the app now provides details how to avoid this problem in the future
-IMPROVED: Descriptions that are shown when the app asks for permissions to Photo Gallery and Camera (to enable 'picture messaging')
-FIXED: Some customers reported that the 'Messages' tab disappears from the app. This should not happen anymore.
-FIXED: Simultaneous ring for UK customers

Problems? Suggestions? Please keep your feedback coming to mobile-feedback@ooma.com. Have a productive day!
5.1 2020-05-02
Ooma Office app version 5.1 has some exciting news!

Some people believe that a picture is worth a thousand words... and it is hard to disagree with them. Please welcome one the most requested features: picture messaging!
Conveniently send and receive photos using your Ooma business phone number.

As always, your feedback (things you love, struggle or hate about the app) is very welcome. Please send us your thoughts at mobile-feedback@ooma.com at any time.

Have a productive day and stay safe!
5.0.5 2020-04-22
Version 5.0.5:

-REWORKED: the on-boarding flow to make it much easier to skip or opt-out from the 'Cellular Phone # Verification' (we learned that some customers were getting stuck on this phase)
-IMPROVED: user interface under 'More -> Calling mode -> Cellular mode' so customers can easily control whether to keep "Require keypress to answer" option turned on or turned off
-PREPARED: for an exciting changes coming in the next app release (please stay tuned!)

Problems? Suggestions? Send your feedback to mobile-feedback@ooma.com. Have a productive day!
5.0.4 2020-04-10
Version 5.0.4 brings fixes for our UK customers.

Problems? Suggestions? Send your feedback to mobile-feedback@ooma.com. Have a productive day!
5.0.3 2020-03-04
Version 5.0.3:
-RESOLVED: an annoying issue when deleted voicemails would reappear in the mobile app again and again
-IMPROVED: app stability

Questions? Problems? Suggestions? Please reach out to mobile-feedback@ooma.com. Have a productive day!
5.0.2 2020-02-21
Version 5.0.2 comes with crash fixes and stability improvements.

Please contact us at mobile-feedback@ooma.com if you have any issues or suggestions.
5.0 2020-02-05
Version 5.0 with a number of improvements and fixes.

3 improvements we think you will appreciate the most:
1) Group Messaging - text with up to 10 people in the same chat
2) Simultaneous Ring - do have Ooma Office on multiple mobile devices? Not a problem anymore, all of your devices will be ringing when someone is calling.
3) Roaming Detection - avoid those expensive roaming charges! The app will detect and warn you when you're trying to make an outgoing call via Cellular network while being overseas.

This version has lots of bug fixes. Sharing below just 3 of them:
-Some of you seen text messages to keep showing as "sending" when, it fact, they were already delivered. Shall be fixed now.
-Some of you mentioned that texts would display an incorrect time stamp next to them. Now fixed.
-Much better sync between the Ooma Office mobile app and the Ooma Office Manager web portal. Changes made on the portal will immediately be updated on the app side.

More exciting features are coming very soon, stay tuned!
Please send your thoughts on things you like, dislike or have questions about. Mobile-feedback@ooma.com is open for your feedback 24/7. Have a productive week!
4.0.5 2019-11-14
Version 4.0.5:
-Added support for 4-digit extensions
-Better support for iOS 13
-Performance improvements and minor bug fixes
4.0.4 2019-10-01
The latest version contains bug fixes and performance improvements.
4.0.3 2019-09-05
The latest version contains iOS 13 support, bug fixes and performance improvements.
4.0.2 2019-07-13
The latest version contains bug fixes and performance improvements.
4.0.1 2019-06-20
The latest version contains bug fixes and performance improvements.
4.0 2019-05-14
Support for new features that will be launching soon on Ooma Office
3.3 2015-05-28
- bug fixes
3.2 2018-11-17
v3.2 has:
-support for UK
-bugfixes
-stability improvements

If you encounter an issue or have an idea on how to improve the app - please reach out to mobile-feedback@ooma.com
Have a productive week!
3.1.4 2018-08-08
Version 3.1.4 comes with:

1) NEW feature: Call Park
Call Park allows you to put an active call on hold in a pre-defined “parking spot”, so that the call can be retrieved by you or any other person who knows the “parking spot”
App version 3.1.4 allows you to retrieve parked calls that were previously parked. Ability to create a "parking spot" from within the app is coming soon. Stay Tuned!

2) BETTER: Stability
3) FIXED: loading indicator in the status bar

Please send your thoughts on things you like, dislike or have questions about. Mobile-feedback@ooma.com is open for your feedback 24/7. Have a productive week!
3.1.3 2018-07-28
Version 3.1.3:
1) NEW feature: Call Park
Call Park allows you to put an active call on hold in a pre-defined “parking spot”, so the call can be retrieved by you or any other person who knows the “parking spot”
App version 3.1.3 allows users to retrieve parked calls that were previously parked. Ability to create a "parking spot" from the app is coming soon. Stay Tuned!
2) IMPROVED: Stability

Please send your thoughts on things you like, dislike or have questions about. Mobile-feedback@ooma.com is open for your feedback 24/7. Have a productive week!
3.1.2 2018-07-12
Ooma Office app v3.1.2 comes with:

-IMPROVED: Call Quality
-IMPROVED: Customers who are using Cellular mode (in which calls go through your cellular provider) won't be receiving calls after logging out from the app
-IMPROVED: Stability - we took care of several crashes affecting (our very technically advanced) customers
-FIXED: Several bugs related to Bluetooth
-FIXED: Preference for your call audio routing (a bluetooth headset or a speaker) will be remembered by the app

Like or hate this release? Please send your thoughts on things you like, dislike or have questions about. Mobile-feedback@ooma.com is open for your feedback 24/7. Have a productive week!
3.1.1 2018-05-19
Ooma Office app version 3.1.1 brings 4 improvements to the Cellular Mode:

1. Less is more. If you want, you may choose to reduce the amount of steps/taps it takes to make an outgoing calls when in the Cellular Mode. To enable this, tap on 'Don't Show Again' option next time you appear on the 'Placing Your Call' screen.
2. Cellular Mode will now work for customers who have Canadian phone numbers.
3. It will take less time to initiate an outgoing call.
4. Improved language on Cellular Mode-related views.

Like or hate this release? Please send your thoughts on things you like, dislike or have questions about. Mobile-feedback@ooma.com is open for your feedback 24/7. Have a productive week!
3.1 2018-04-13
Version 3.1 is loaded with many improvements and enhancements.

1) We've integrated Apple's CallKit. 5 reasons to enjoy the feature:
a. Your Ooma calls won't be interrupted when someone calls your native phone number
b. You can answer incoming Ooma calls right from the lock screen
c. When paired to a Bluetooth headset or speaker, you can accept, finish and change volume of your call from the Bluetooth accessory
d. You can initiate Ooma calls from native Contacts and Phone apps
e. If, for some interesting reason, you prefer to keep things the old way, you can always turn off Integrated Calling in Settings.

2) Improved Cellular Mode with Push Notifications.

3) Full-screen support for iPhone X.

4) Better call quality.

5) Better app stability.

Have questions, problems or suggestions about Ooma Office app?
Please reach out to us at mobile-feedback@ooma.com.

Have a good day with lots of productive calls!
The Ooma Team
3.0.2 2017-07-01
Version 3.0.2:
-Stability improvement

Version 3.0:
-Push Notifications
-Better battery management
3.0.1 2017-06-21
-Improved Call Quality
3.0 2017-05-19
+ Push notifications, to improve reliability of incoming calls
+ Improved call quality
2.2.1 2017-02-22
Support for 4 digit extensions.
2.1 2016-07-06
Minor updates to improve call quality in VoIP calling mode and reduce load on Ooma back-end servers.

The most recent version of the Ooma Office app for iOS (version 2.1) is designed to support the IPV4 standard instead of the IPV6 standard that T-Mobile has begun to use. Currently, the app is incompatible with the T-Mobile network, although it is still fully functional on Wi-Fi. We are aware of this critical issue, and we are working to resolve the problem with the next version of the app.
2.0 2016-05-28
Version 2.0 includes a new UI and improved stability, reliability, and call quality.
1.10.4 2016-03-12
Fix to crashing bug related to captive portal wifi
1.10.3 2016-03-02
+ Fix to problem that caused excessive memory usage for some people
+ Improvements to voice quality
+ Fix to improve reliability of receiving incoming calls
+ Other bug fixes
1.10.2 2015-12-09
+ Fix for bug that caused audio to be lost in certain situations
+ Fix for bug that caused excessive login activity in the background in certain situations
1.10.1 2015-11-17
+ Bug fixes, including a fix for issue that prevented receiving calls in the background after phone is restarted
1.9 2015-10-24
+ Improved ability to receive calls while app is in the background
+ Bug fixes
1.8 2015-09-25
+ PureVoice™ technology to improve call quality in poor network conditions
+ Various bug fixes
1.7 2015-09-04
+ Easier setup for first-time users
+ Support for 911 over Wifi
+ Bug fixes, including changes to prevent one-way audio situations
1.6 2015-08-11
- Login improvements
- Analytics to help improve future versions of the app
1.5.1 2015-06-27
- Improvements to receiving calls when the app is in the background
- Bug fixes
1.4 2015-06-17
- Search functionality added to the contact list
- Optimizations for iPhone 6
- Various bug fixes and UI cleanup
1.2 2015-05-23