CSmile
Free
2.2.1for iPhone, iPad and more
Age Rating
CSmile Screenshots
About CSmile
CSmile is the mobile app component of the Deltapath Video Contact Center which enables enterprise customers to take incoming calls from the public and provide live video assistance, chat with agents, talk in high definition voice, and push agent's computer screen to customer at the same time.
This version of CSmile allows you to connect with Deltapath's Video Contact Centre. You may speak to our Solution Experts to design a Unified Communications solution that fits your organisation's needs. Customers who is a subscriber of one of the Deltapath's Care Programs, may speak to our technical support specialists to get support for your systems. If you have questions on billing or other comments, you may reach out to our Customer Service advocate.
If you have received a meeting invitation from Deltapath, you may also use this app to join our virtual meeting.
Video enabled Contact Center brought to you by Deltapath!
This version of CSmile allows you to connect with Deltapath's Video Contact Centre. You may speak to our Solution Experts to design a Unified Communications solution that fits your organisation's needs. Customers who is a subscriber of one of the Deltapath's Care Programs, may speak to our technical support specialists to get support for your systems. If you have questions on billing or other comments, you may reach out to our Customer Service advocate.
If you have received a meeting invitation from Deltapath, you may also use this app to join our virtual meeting.
Video enabled Contact Center brought to you by Deltapath!
Show More
What's New in the Latest Version 2.2.1
Last updated on Aug 9, 2022
Old Versions
Bug fixes and general improvement
Show More
Version History
2.2.1
Aug 9, 2022
Bug fixes and general improvement
2.2
Mar 20, 2018
This app has been updated by Apple to display the Apple Watch app icon.
Bug fixes
Bug fixes
2.1.2
Jan 21, 2016
- Fixed the screen sharing video stream orientation issue.
- Fixed the incorrect message bubble size when the conversation is shown in iPad landscape.
- Fixed the incorrect message bubble size when the conversation is shown in iPad landscape.
2.1
Nov 13, 2015
- Localized to Traditional Chinese, Simplified Chinese, and Japanese.
2.0
Feb 4, 2015
-Support for iOS 8
-Brand new layout and look and feel
-Added instant messaging with photo and video sharing.
-Added Deltapath virtual meeting
-Added Screen sharing support during a call to see agent's or presenter's computer screen.
-Self-view PIP is not movable.
-Brand new layout and look and feel
-Added instant messaging with photo and video sharing.
-Added Deltapath virtual meeting
-Added Screen sharing support during a call to see agent's or presenter's computer screen.
-Self-view PIP is not movable.
1.1
May 16, 2014
Version 1.1
* Auto resuming the current call after the GSM call which interrupts the Deltapath Call ended
* Increased the speaker volume
* Auto resuming the current call after the GSM call which interrupts the Deltapath Call ended
* Increased the speaker volume
1.0
Apr 15, 2014
CSmile FAQ
Click here to learn how to download CSmile in restricted country or region.
Check the following list to see the minimum requirements of CSmile.
iPhone
Requires iOS 8.0 or later.
iPad
Requires iPadOS 8.0 or later.
iPod touch
Requires iOS 8.0 or later.
CSmile supports English, Japanese, Simplified Chinese, Spanish, Traditional Chinese