Resident Portal Mobile

5.43.0 for iPhone
Free
9.5

11k+ Ratings

Size

204.0 MB

Screenshots for iPhone

iPhone
Resident Portal Mobile Description
The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!

ResidentPortal App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
• Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app.
• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
• RentNotify - Sends push notifications to your device, reminding you to pay rent.
• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
• Submit Maintenance Requests - Submit a maintenance request right from the app.
• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
• Inspections - Complete move-in, maintenance, and other inspections right from your mobile device.
• Reserve Amenities - Schedule amenities at your property.
• Touch ID Login - After initial setup, securely log in to the app by scanning your finger print.
• Face ID Login - Authenticate with your face with iPhone X+.
• 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.

Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.
Resident Portal Mobile 5.43.0 Update
2024-04-15
• Fixes for known issues.
More Information
Price:
Free
Version:
5.43.0
Size:
204.0 MB
Genre:
Lifestyle
Update Date:
2024-04-15
Developer:
Entrata, Inc.
Language:
Chinese English French Portuguese Spanish

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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5.43.0 2024-04-15
• Fixes for known issues.
5.41.0 2024-02-22
• Amenity Reservation enhancements.
• Request maintenance enhancements.
• Fixes for known issues.
• Various UI enhancements.
5.38.0 2023-11-14
• Payment verification enhancements
• Bug Fixes
5.37.0 2023-10-24
• Ability to login with OTP.
• Various UI enhancements.
• Fixes for known issues.
5.36.0 2023-09-23
• Various UI enhancements
• Fixes for known issues
5.35.0 2023-07-26
Various UI enhancements.
Fixes for known issues.
5.34.0 2023-06-21
• Various UI enhancements
• Fixes for known issues
5.33.0 2023-05-19
• Various UI enhancements

• Fixes for known issues
5.32.0 2023-05-08
• Various UI enhancements.
• Added support for French in Canada.
• Added Insurance quicklink tile to Dashboard.
• Fixes for known issues.
5.31.0 2023-03-25
• Various UI enhancements.
• Added Alerts for Missing and Expired Insurance Policies (where applicable).
• Fixes for known issues.
5.30.0 2023-02-23
• Various UI enhancements.
• Fixes for known issues.
5.26.0 2022-10-21
• Various UI enhancements.
• Fixes for known issues.
5.25.0 2022-09-23
• Union pay payment method support.
• Support for charitable donations.
• Various UI enhancements.
• Fixes for known issues.
5.24.0 2022-08-24
• Various UI enhancements.
• Updates to the Privacy module.
• Updated payment redirect information for users in the UK.
• Fixes for known issues.
5.23.0 2022-08-01
• Updates to the UI
• Bell Notification Indicator now Shows New Notification Count
• Bug Fixes
• Updates to Payment Processes
5.22.0 2022-06-22
• Added ability to pay to attend any event.
• Various UI enhancements.
• Added ability to give suggestions on email address mistakes.
• Fixes for known issues.
5.21.1 2022-05-23
• Fixes for known Issues.
5.20.0 2022-04-22
• Events now display a list of Attendees
• Improvements to payment workflows
• Updates to the UI
• Ability to Request a Renewal
• Lease info is now displayed in profile
• Fixes for known Issues
5.19.1 2022-03-30
• Bug Fixes
5.19.0 2022-03-18
• Profile now displays lease info
• New Restricted Payment type message
• Ability to submit Renewal Requests
• UI Improvements
• Fixes for known Issues
5.18.0 2022-02-23
• Updates to the classifieds module
• Updated font style
• Updates to the contact submission module
• Updates to Plaid bank account verification
• Various UI enhancements
• Fixed known issues
5.17.0 2022-02-03
• Added new options to verify you bank account with Plaid, either through instant verification or via microdeposits (1-3 days)
• Added ability to update bank account type from Personal to Business (in Payments >> Wallet)
• Added support for company/property logo on Login page
• Added support for dashboard custom text from your property, when applicable
• Added support for deep linking to a specific Inspection
• Updates to Payment Summary Screen for better user experience
• Various UI enhancements
• Fixed known issues
5.16.0 2021-12-18
• Added support for international postal codes
• Updated Maintenance to show location types, when applicable
• Updated Payments module to always show Payment History
• Updated Save button logic to always active with helpful error messages - Login Page, Forgot Password, Rentable Items, Guest List
• Updated logic of Other Documents to display newest to oldest
• For UK Properties: Added support for payment notes
• For Europe Properties: Added fields to support SEPA mandates
• Various UI enhancements
• Fixed known issues
5.14.0 2021-09-20
• Added support for multiple phone numbers in Classifieds, Move-In Checklist, Personal Info, and Privacy Requests
• Added support for manual input of bank account information
• Updated Documents subtab name from 'Archive' to 'Other Documents'
• Updated Messages & Alerts to default to Message Inbox when no Alerts are present
• Updated Save button logic to always active with helpful error messages when applicable - Auto Payments, Emergency Contacts, Personal Info, Property Events, Vehicles
• Updated SMS Notification opt-in to include mobile number input
• Various UI enhancements
• Fixed known issues
5.6.0 2021-01-14
• Added support for 3rd party services
• Added visual indicator for pinned announcements
• Added applicable modifications to UI for Applicant, Other Income, and Past Resident accounts
• Inspection custom text made visible, when applicable
• Renamed Privacy Policy module to "Privacy"
• UI Enhancements
• Resolved known issues
5.5.0 2020-12-15
• Added Move-In Scheduler and Move-In Checklist to facilitate the move-in process
• Added Move-Out checklist to facilitate the move-out process
• Can now provide forwarding/alternate mailing address in profile when moving out
• UI enhancements
• Bug fixes
5.4.0 2020-12-04
• Added support for new alerts for lease signing, document signing, renewals, property reviews, and move-in/move-outs
• Added support for vehicles
• Added support for tax display in balance details and ledger, when applicable
• Added support for badging with pending alerts and messages
• Added new alert for document uploads that require further action
• Added push notification for downloaded documents
• Various UI enhancements
• Fixed known issues
5.3.0 2020-10-27
• Added support for enhanced property services
• Added 'Needs Action' tab to Documents module
• Added ability to see and update emergency contacts
• Added emergency maintenance request message, if applicable to your property
• Various UI enhancements
• Resolved known issues
5.2.1 2020-09-29
Resolved known issues
5.2.0 2020-09-19
• Added ability to view and upload documents
• Added new color to ledger items, indicating hyperlinks to additional information
• Added swipe (left) to delete message functionality
• Added support for 30 minute amenity reservations, if applicable to your property
• Added 'Pending Approval' message on events awaiting property approval
• Various UI enhancements
• Resolved known issues
5.1.1 2020-08-25
• Added ability to request renewal offer, in Contact Property area
• Added ability to view and create classified ads
• Enhancements to payment support in Canada
• Improvements to app alerts
• Resolved issue where notification badges were not removing
• Various UI enhancements
• Resolved other known issues
5.1.0 2020-08-20
• Added ability to request renewal offer, in Contact Property area
• Added ability to view and create classified ads
• Enhancements to payment support in Canada
• Improvements to app alerts
• Resolved issue where notification badges were not removing
• Various UI enhancements
• Resolved other known issues
5.0.11 2020-07-29
Resolved known issues
5.0.10 2020-07-24
May now view property announcements
New Community Dashboard with quick links to key areas of the app
Added support for bank account linking for easier eCheck payments
Maintenance requests now show Created On and Completed On dates
Various UI enhancements
Resolved known issues
5.0.9 2020-06-25
Fixed known issues
5.0.7 2020-05-20
• Various accessibility updates including fixes to contrast ratios and new announcements
• Updates to Inspection e-signing
• Updates to date picker for Amenity Reservations
• Updates to language availability to match property preferences
• Other bug fixes
5.0.6 2020-04-28
• Several accessibility enhancements including additional VoiceOver support and resolved color contrast issues
• Various user interface enhancements
• Fixed several bugs with submitting maintenance requests
• Other minor bug fixes
5.0.5 2020-03-24
• Improved Alerts text
• Updated Auto-Payments to support installment plans
• Added Pending Payments section to the Ledger
• Added Guest List under My Apartment
• Added Rentable Items under My Apartment
• Made several accessibility updates
• Fixed various known bugs and crashes
5.0.2 2020-02-07
Bug fix release with known issues resolved.
5.0.1 2020-01-28
• Version 5.0 includes an all new look and feel.
• In this release, we fixed all known issues with the new version.
5.0 2020-01-22
• Major release with all new look and feel.
• Can now reserve amenities.
• Added support for other languages, including Spanish, French and Chinese.
4.4.19 2019-08-26
• Entratamation users can now see their Entratamation activity.
• Bug fixes
4.4.18 2019-07-25
• Can now view smart water sensors and plugs on the Home Controls dashboard for Entratamation enabled units.
• Can now receive push notifications for a smart thermostat and water sensors for Entratamation enabled units.
• Fixed known issues.
• Improved user experience.
4.4.17 2019-06-20
• Added Community Access features for applicable Entratamation enabled properties.
• Bug fixes and permission updates.
4.4.16 2019-05-17
• Fixed known issues.
• Improved user experience.
4.4.15 2019-04-20
• Fixed known issues.
• Improved user experience.
4.4.14 2019-03-16
Minor improvements and bug fixes
4.4.13 2019-02-26
• Can now share door codes with guests via text message for smart units.
• Fixed known issues.
• Improved user experience.
4.4.12 2019-01-22
• Can now view list of active guests associated with a smart lock.
• Can now view guest door codes.
• Can now share door codes with guests via text message.
• Fixed known issues.
• Improved user experience.
4.4.11 2018-12-18
• A more helpful description is shown when a payment method is not available to use.
• New MoneyGram account creation workflow.
• Can now view door code for smart units.
• Various user experience improvements.
• Fixed known issues.
4.4.10 2018-11-16
• Can now setup bimonthly auto payments for properties that allow it.
• Can now split auto payment between roommates.
• Improved user experience.
• Fixed known issues.
4.4.9 2018-07-13
• Various user experience improvements.
• Fixed known issues.
4.4.8 2018-06-09
• Added scenes capability for home automation enabled units
• Various user experience improvements
• Fixed known issues
4.4.7 2018-04-26
• Added new contact preference options
• Added payment method nicknames to Payment History and Auto Payments
• Improved user experience
• Fixed known issues
4.4.6 2018-03-27
• UI is now optimized for iPhone X
• Can now enable Maintenance Push Notifications
• Can now add a nickname to any stored billing method
• Resolved known issues
4.4.5 2018-02-22
• Can now indicate if guests are allowed to pick up packages on your behalf
• Can now easily add another maintenance request after submitting one
• Miscellaneous user interface enhancements
• Reduced app size to take up less space on phone
• Resolved known issues
4.4.4 2018-01-26
• Added Face ID support for iPhone X
• Added ability to change password
• Improved forgot password workflow
• Added leasing office hours to contact screen
• Now shows nearby properties during sign up
• User interface improvements
• Resolved known issues
4.4.3 2017-11-28
Fixed known issues
Minor user interface enhancements
4.4.2 2017-10-27
• Users at Guest Manager enabled properties can now add guests and set one time or recurring access schedules
• Home Controls will now appear on the Dashboard for Smart Property enabled users
• Can now delete vehicles
• Miscellaneous user experience improvements
4.4.1 2017-08-25
• Emergency contacts improvements.
• User interface enhancements.
• Fixed known issues.
4.4 2017-07-17
• Control your smart thermostat, lights and door locks right from the app for Entrata SmartProperty enabled units.
• Now select your unit on login instead of when making a payment or submitting work order if applicable.
• Now allowed to enter other payment amounts if property allows.
• User interface enhancements.
• Fixed known issues.
4.3.13 2017-04-26
• Fixed known issues.
• Improved UI in some areas.
4.3.12 2017-03-25
• Enhanced user experience
4.3.11 2017-03-02
• Resolved issue with messages section for some users of iPhone 7 and 7 plus.
4.3.10 2017-02-26
• Will now show payment ID on the payment confirmation page for future reference
• Can now enter a payment note when submitting a payment
• Can now view maintenance request notes from property staff
• Resolved known issues
4.3.9 2017-01-21
• Now view balance details from the dashboard
• Fixed UI issues on iPad devices
• Now shows confirmation payment id after submitting payment
• UI enhancements
• Fixed known issues
4.3.8 2016-12-20
• Improved user experience
• Resolved known issues